829 Reviews of Honda of Lincoln - Service Center
Always kind and thoughtful makes sure a ride is available without waiting. Explains all work being done and why without waiting. Explains all work being done and why More
Over the past several years I've overlooked several screw ups by this service center which has been several, tools left in the engine several times even csusing damage, things left undone. It's been a strugg ups by this service center which has been several, tools left in the engine several times even csusing damage, things left undone. It's been a struggle to trust these people. Last Saturday was the last straw, went in for an oil change and a tire fix. They claim the tire was unrepairible, said they had the same tire so I trusted them, wrong thing to do! They put on a higher priced tire not even the same manufacturer. They were closing has I walked out and seeing all the charges they added on. DONT TRUST THESE PEOPLE THEY WILL SCREW YOU. Sunday morning come out their new tire flat I went through the roof, another screw job from Honda of lincoln. Called and got their answering machine and left a very colorful message. That afternoon at a BBQ party I get a call from Jeff Williams service manager screaming at me (on speaker phone for all to hear) about my message. No apologies no bring it in we'll fix it right, none of that happened. In fact honda of lincoln has flat out refused to fix the problem. If you go to their service center you do it at your own risk. More
Great service. Never disappoints to use Honda of Lincoln. Service people are wonderful to work with. Never disappoints to use Honda of Lincoln. Service people are wonderful to work with. More
Friendly. Efficient. Reviewed work completed. Reasonably priced. Appreciate having transport service available if needed. Would recommend. Efficient. Reviewed work completed. Reasonably priced. Appreciate having transport service available if needed. Would recommend. More
Excellent customer service. Thank you for taking care of my car. Would do business with you again. Thank you for taking care of my car. Would do business with you again. More
Honda of Lincoln is our go to for the last 2 crv cars. Russ Meyer is the best car salesman we have ever worked with. He is Kind, caring, hard working and found the exact Honda we were looking for. We als Russ Meyer is the best car salesman we have ever worked with. He is Kind, caring, hard working and found the exact Honda we were looking for. We also are very impressed with Chad Erwin who is the financial director and helped us through the final steps of buying our new honda. We feel very blessed to have gone to Honda for our car needs and will continue to use their services in the future. You can't do better than Honda of Lincoln! More
Great vibe, friendly and helpful staff. I prefer to take my acuras here for service and have purchased my last 4 Honda vehicles here with zero regrets. Dave in the service department is a I prefer to take my acuras here for service and have purchased my last 4 Honda vehicles here with zero regrets. Dave in the service department is a superstar. More
Unfortunately, I had to bring my vehicle in for repairs today and was helped by Jim Hudson. Jim met me on the service drive at my vehicle and was very prompt and knowledgeable. When the repairs on my veh today and was helped by Jim Hudson. Jim met me on the service drive at my vehicle and was very prompt and knowledgeable. When the repairs on my vehicle were complete, he was very to the point on the phone of what was done to repair the problem and that the requested maintenance was completed. This was one of the best experiences I have had with a service advisor since I left the service drive myself 15 years ago. The only problem was that the wrong MPI was stapled to my invoice, but with a shared printer and the volume that goes through the shop, it is understandable how it could happen. My only other concern is we in north Lincoln are still waiting on the downtown/north Lincoln service Center we were promised when Williamson moved so far south. More
Honda of Lincoln provided great services with friendly people. The facility was cleaned both waiting area and restroom. people. The facility was cleaned both waiting area and restroom. More