Honda of Lincoln - Service Center

Help in a jam My son and I were driving from Burlington, Vermont, to Denver, Colorada, in his 2004 Honda Civic. On the second day of our trip, getting ready to sto My son and I were driving from Burlington, Vermont, to Denver, Colorada, in his 2004 Honda Civic. On the second day of our trip, getting ready to stop for the night pulling off I 80 and at the first stop our car stalled. Luckily we were able to get it started again and I asked my son to look up the local Honda dealer. We called and spoke to Bob Vargar. He told us to come in the next day and he would help us as best as he could. Luckily we were able to make it to the hotel and get to the dealership at 7 o'clock in the morning. They took us right in. They had the car up on the lift. The service advisor, Jim Hudson, and the mechanic (sorry I don't know his name), told us that the air compressor had seized and tore our A/C alternator belt. They discovered a way to circumvent the air compressor and get us on the road quicker than I ever could have imagined. My son and I made it to Denver that evening with the help of all the kind people in Lincoln Honda. Everybody was helpful and caring. More

Back in the shop less than a month later A simple software upgrade took hours & the 'check engine' & 'IMA' lights came back on less than 30 days later. I called & they told me to bring it bac A simple software upgrade took hours & the 'check engine' & 'IMA' lights came back on less than 30 days later. I called & they told me to bring it back in, knowing that I was 1100 miles away. When I said that wasn't possible, they told me I'd have to take it to another dealer and have it repaired again (at my expense, of course). I question what, if anything was done on my car since they make sure customers cannot watch as the repairs are done. I had my car in to this same shop a few days after my initial visit for a simple lock repair. (A part had to be ordered.) I advised the customer service rep that I was on a tight schedule and would need to be on the road before noon. They said it would take approximately an hour for the repair. Two and a half hours later I was busy trying to reschedule appointments because I could not get a clear answer regarding how long the repair would take. This likely will be the last Honda car I buy. (It was purchased from a different dealer.) I've purchased nothing but new Honda cars for since the 90's. I am now shopping for something else, anything else but a Honda. My first Accord was a good car. This one has been nothing but a lemon and I've been very unhappy with service I've gotten at this and other Honda dealers. More

Dave Rose We have been looking at purchasing another car. My wife said reason we Would buy another Honda is because of tremendous service DAVE ROSE gives. He We have been looking at purchasing another car. My wife said reason we Would buy another Honda is because of tremendous service DAVE ROSE gives. He is very professional More

Express Service I got my oil change and tire rotation done at Honda of Lincoln! I also had a 19 point inspection for FREE!! Great professionals! After the servi I got my oil change and tire rotation done at Honda of Lincoln! I also had a 19 point inspection for FREE!! Great professionals! After the service, a clear explanation of the work done was given. More

Very satisfied I love that I can just stop any time and have my oil changed or work done. They were very busy and still had my oil changed in just a half hour. I love that I can just stop any time and have my oil changed or work done. They were very busy and still had my oil changed in just a half hour. More

EXCELLENT EXPERIENCE Love Honda of Lincoln!!! Always treated extremely well. Jerod was excellent when I took my vehicle in for service. He went above and beyond to help Love Honda of Lincoln!!! Always treated extremely well. Jerod was excellent when I took my vehicle in for service. He went above and beyond to help me! More

Quality service - once again We have been purchasing and serving vehicles with Honda of Lincoln for many years. It is wonderful to be able to send my daughters to Honda of Lincol We have been purchasing and serving vehicles with Honda of Lincoln for many years. It is wonderful to be able to send my daughters to Honda of Lincoln knowing they will get honest and reliable service. More

Service Got a car to drive to appointment. Got the oil changed and four new tires. They were very speedy in the completion of the service. Also get free tire Got a car to drive to appointment. Got the oil changed and four new tires. They were very speedy in the completion of the service. Also get free tire rotation with your oil change. Will drive the 50 miles to service my Lexus. More

Quick, Complete, and Friendly I went to the express service lane without an appointment at around 2PM. The service representative met me immediately, although one vehicle was ahea I went to the express service lane without an appointment at around 2PM. The service representative met me immediately, although one vehicle was ahead of me. The service representative took only my first name; I bought the vehicle there four years ago, so she did not need a lot of information from me. She told me it would be about 45 minutes and gave me a handheld device that would page me when the vehicle was ready. I went to the waiting area with my laptop to work using their free wifi. When the pager notified me that the car was ready, the service representative informed me of three items that will need replacement within the next few months, but there was no high pressure up-sell. She also let me know a cost effective way to address some of the items. I really appreciate that I can now plan my service expenditures over the next few months. More

Regular Service and Warranty Service I had a regular oil change plus a new engine air filter was recommended. Main reason for visit was some warranty service done. I had a rumble while I had a regular oil change plus a new engine air filter was recommended. Main reason for visit was some warranty service done. I had a rumble while on highway. Something needed to be replaced on a rear axle. The van was needed for couple of days and I was given an Accord to drive from Thursday to Saturday. Van was ready when promised. I also was looking at a new van and worked with Mark O'Donnell Was treated very well. Made do deal as yet. More