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Honda of Lincoln - Service Center

Lincoln, NE

4.8
620 Reviews

620 Reviews of Honda of Lincoln - Service Center

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September 14, 2020

My car had developed an oil leak. The dealership accurately determined the source and ordered the necessary replacement part. It was installed on my vehicle quickly and they thoroughly cleaned the e More

by hmalmy
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Honda of Lincoln responded

Thank you for choosing Honda of Lincoln for your vehicle needs. We're happy to hear you enjoyed your experience and we look forward to seeing you again next time.

April 29, 2020

Russ Meyer helped me out immensely! He went above and beyond to make sure we were taken care of, even going out of his way to come to our house to assess our situation which was super appreciated given o More

by laceyclairehoulihan
Recommend Dealer
Yes
Employees Worked With
Russ Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Honda of Lincoln responded

Thank you for choosing Honda of Lincoln for your vehicle needs. We're happy to hear you had a great expererience and we look forward to seeing you again next time.

February 19, 2020

Friendly, polite service. No pressure, great service!! Our 3rd Honda from you guys, and as usual we are very pleased! Thank you again Honda of Lincoln! More

by Lennyb
Recommend Dealer
Yes
Employees Worked With
Justin Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Ottemann
Feb 19, 2020 -

Honda of Lincoln responded

Thanks Lenny for the 5 star review. Its great to know you are still very happy with the service you received. Enjoy that new Honda! RM

December 26, 2019

It seems like any time I come here, I always get someone who has an attitude. Sometimes there is someone who is genuinely nice, but over the past few years, I've come to the conclusion that unless you are s More

by Love my Honda Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Salak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kreuzberg
Jan 08, 2020 -

Honda of Lincoln responded

Honda of Lincoln responded privately on 12/26/19 4:43 PM Thanks for taking some time to provide me with some valuable feedback about our service department. We take a tremendous amount of pride in the quality of the repairs that we perform and how we treat our customers. Our goal is to provide value added services and provide exceptional customer service. I'm very sorry that you have had some of my employees make you feel like we only care about you if your spending a bunch of money or purchasing a vehicle. That is absolutely not what we want. We would never want to jeopardize a customer relationship. We continue to change processes every day to make your visit with us more convenient and to continue to provide exceptional customer service. We utilize feedback from our customers to make those changes. Could you give me a call or respond with a name of the employee who made you feel not valued, and that your time is not valuable. We would like to continue to service and maintain your Honda for you and I'm very confident we can do that if we could just visit. Thanks again and I look forward to visiting with you. Sincerely Jeff Williams Service Manager Honda of Lincoln

December 12, 2019

Service department help We had a major problem with our Honda that we purchased at Honda of Lincoln that we would have to pay approximately $1700 to fix. Our sales rep and se More

by mlstoehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Honda of Lincoln responded

We're glad we were able to help. Thanks for choosing Honda of Lincoln for your vehicle needs and we look forward to seeing you again next time.

October 28, 2019

needed some fix-it and tire checks We were visiting in Lincoln and needed the hood wind shield tightened... Also the low tire light was coming on often. Russ Meyer, your salesman gre More

by mtn folk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Myers
Oct 29, 2019 -

Honda of Lincoln responded

Thanks for sharing your experience with us. We're happy to hear our team provided you with the quality customer experience that you deserve and we look forward to helping you with your vehicle needs in the future as well.

June 27, 2019

Customer Service is excellent When I pulled onto the dealership lot, I met Russ. I stopped to ask him where I needed to go for service on my Honda CRV. Russ went out of his way t More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Honda of Lincoln responded

Ben, thank you for sharing your experience with us. We're happy you had a great one.

May 28, 2019

Car Service My Acura RDX was making a high pitched squealing noise and I made an appointment to have the noise checked out. Through every step of my service appoi More

by NicPeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlys Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wetherbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Starr....I'd give him 10 stars if I could.
May 29, 2019 -

Honda of Lincoln responded

Nic, thank you for the wonderful review and thank you so much for choosing Honda of Lincoln to help you with your vehicle needs. We look forward to seeing you again next time.

March 22, 2019

Great Service Mark did a great job of communicating what was going on, what was needed, what it would cost, and the time frame. He really went to bat for me with t More

by senebraskaee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Salak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Drevo
Mar 25, 2019 -

Honda of Lincoln responded

We're happy to hear you enjoyed your recent experience and thank you for taking the time to share it with us.

March 04, 2019

Tint job Thank you Russ for ensuring my vehicle was taken care of. I appreciated how quickly you got me in and the loaner provided. The tint looks great by the More

by Sara
Recommend Dealer
Yes
Employees Worked With
Russ Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Honda of Lincoln responded

Sara, thanks so much for taking the time to post a review about Russ and our dealership and we are glad that your experience was great.

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