Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
528 Reviews of Honda of Lincoln - Service Center
Sort by
May 13, 2012
I had a 2002 Honda Civic EX that I also purchased from this dealership (new at that time). Let me say that the 10 years that I kept the vehicle and maintained the scheduled maintenance services all at Hon this dealership (new at that time). Let me say that the 10 years that I kept the vehicle and maintained the scheduled maintenance services all at Honda of Lincoln, all of the service people were courteous,and trustworthy! Even once when I in error left my radio going without the car being fully turned on for an hour that it drained my battery, a stranger came by to recharge it. I took it in to Honda of Lincoln to have them put in a new battery (at the time the car was 8 yrs old running on the original battery still) it was on a saturday and they took it in and tested it. The service person came back out to tell me that there was no need to buy a new battery that it tested out just fine. He explained to me that I had simply drained the battery by letting the radio run for that hour. Now, he could of chose to tell me different and put a new one in, but not at this dealership, you can trust them to be honest. My car ran on that same battery for a full additional year before it was testing low enough to purchase a new one. I of course had them install a Honda battery. I sold my civic this past April and purchased new once again from Honda of Lincoln, the place where not only did I get a deal that none of the Omaha dealership's could match in any way, but a dealership where I will again only take my car in for service knowing that I can trust their service and receive courteous service as well. Thank you Honda of Lincoln for being the dealership one can trust both before and after a sale. More
by HollinsM
Employees Worked With
May 10, 2012
We were having trouble with fumes coming into our 2007 Honda and took it to the service department to determine the problem. The service department discovered that the dip stick was missing. After the se Honda and took it to the service department to determine the problem. The service department discovered that the dip stick was missing. After the service department reviewed our records and determined that the only place we have had our car serviced was at the Honda service department, Nate Laushman ordered a new dipstick, put it in personally the next day and at no cost to us. The fumes problem is solved. Nate's expertise and customer friendly attitude will keep us coming back and recommending the service department to others. More
by wvanek
May 09, 2012
As always, the service was excellent. Met at the door by Nate and he ascertained my wishes and proceeded to complete the order form. I was surprised at the fast turn around. This is my third Honda and all Nate and he ascertained my wishes and proceeded to complete the order form. I was surprised at the fast turn around. This is my third Honda and all purchased through the top salesman, Larry Ellerbeck who was in the show room and responded to my inquiries about the ned Hondas. More
by Charles Godwin
May 08, 2012
I purchased a new 2012 Honda Odyssey a few months ago and I am installing the Towing package myself. I researched the internet for pricing on the parts required, both Honda parts and after market parts thro I am installing the Towing package myself. I researched the internet for pricing on the parts required, both Honda parts and after market parts through other manufacturers. I decided to go with the Honda parts. I visited the parts dept at Honda of Lincoln and I must say that the customer service was 2nd to none. I dealt with Mark, and asked him about the prices I saw online for official Honda parts and if he could come close to matching that price. He took the time to research the matter and pricing, and even consulted another gentlemen in the parts dept, Craig Cameron. Mark was able to give me a terrific price on the part. Even better was that the parts were on hand and I did not have to wait for delivery. Even after giving me the great price, they even reminded me about the instructions and printed them out for me. I feel that Mark went above and beyond in his customer service to me. I asked him what he could do for me on the price, and he did what he could to get me the best price possible, which I was greatly satisfied with. I am extremely satisfied with Honda of Lincoln. I have been a customer for years, and have always been pleased. This experience has definitely been a great one and has solidified my loyalty to working with Honda of Lincoln in the future, and to continue to recommend them to others as well. Thank you Mark. More
by micjen1
Employees Worked With
Other Employees :
Mark in Parts Dept, also Craig Cameron in Parts, Mark MacKenzie
April 23, 2012
Had to change my service appointment at the last minute, they were very flexible and reschedule it for the next day. I appreciated that greatly. Received a call during the day to notify of an additional s they were very flexible and reschedule it for the next day. I appreciated that greatly. Received a call during the day to notify of an additional service item (minor) that required attention and requesting permission to make the repair. Working with the Williamson's service department has always been a pleasant experience whether leaving the car or waiting for it. More
by PhilTroupe
April 18, 2012
Williamson staff is always proactive in caring for my van - explaining at each visit what I can expect for future maintenance which helps us budget for the expense. When I've had questions or concerns the s - explaining at each visit what I can expect for future maintenance which helps us budget for the expense. When I've had questions or concerns the staff has been willing to listen and work to resolve any problem. The shuttle service is a huge help and the drivers are interesting people, prompt and polite. More
by sgerdes
Employees Worked With
April 17, 2012
Honda of Lincoln works on all of my vehicles, a 2011 Honda Pilot and two Jeeps. Larry Holtmeier is an excellent mechanic, and he corrects the problem first time, every time. Jim always does a good job Honda Pilot and two Jeeps. Larry Holtmeier is an excellent mechanic, and he corrects the problem first time, every time. Jim always does a good job of communicating with me on different repair options. I recommend Williamson/Honda of Lincoln to everyone. More
by Leftymike
March 21, 2012
I received excellent service and clear communication of what was being done. The staff was courteous and skilled. The service was done quickly and professionally. what was being done. The staff was courteous and skilled. The service was done quickly and professionally. More
by Wozniakw
March 12, 2012
Darrin was easy to work with and provided good explanations of service and charges. Also identified other service needs that were helpful. Definitely will work with again. explanations of service and charges. Also identified other service needs that were helpful. Definitely will work with again. More
by leehome6
March 03, 2012
Dave Rose greeted me with a smile and called me by name as I drove into the service area. I had my CRV serviced and they also noticed my one windshield wiper blade was not working very well and I needed a as I drove into the service area. I had my CRV serviced and they also noticed my one windshield wiper blade was not working very well and I needed a new air filter. Before they did the last two things Dave came out to the waiting area and told me of these items that needed attention. They were done, I paid and off I went for home. Dave Rose and Williamson Honda have always treated my wife and I with the up most of respect and professionalism. John Morgan P.S. Thanks Dave More
by JOHN41
