Honda of Lincoln

We were working with Tristan Bretta and Calvin West . They were very helpful and very knowledgeable. They were very helpful and very knowledgeable. More

Dave Rose does a fantastic job. He is very knowledgeable. He is also very friendly and would always give information about my service. He is very knowledgeable. He is also very friendly and would always give information about my service. More

I have bought and leased cars from Honda for the last 5 years now; however, I can’t say that this last experience was very great. I originally went in to see if I could trade in my car to have lower mo years now; however, I can’t say that this last experience was very great. I originally went in to see if I could trade in my car to have lower monthly payments. Right away when we went in, we were recommended to test drive and look at an all electric car, even though I asked to look at a different model. Our salesman very confidently ensured us that this would be our best option and our best bet on how to lower our monthly payments (due to EV incentive programs, tax deductions, etc.) I didn’t mind the idea of the car, I just needed to learn more about it. After testing driving the car for about 10 minutes or so, I decided it was a nice car and wanted to see the price. We were told that payments would be around $430/month. They were ready to have us sign papers right then and there but I decided I needed more time to think about it. A few days later, I was called by the salesperson and told that they only had two electric cars and if I wanted them to hold one aside; I needed to decide. I decided to go with the car to lower my payments by $200. I thought it would work out. The day I went to pick up my new car I was explained about charging the car and was given a map that looked like it had a lot of options for charging around me. (In reality, it has been difficult to find a convenient and nearby charging location. After an hour of getting information about charging, I was whisked away by the financial service advisor. I was signing paperwork and the advisor was speaking so fast I could barely follow along. I had to ask him to slow down. He then told me that my payments would be $601. I was floored, that was not cheaper than my previous car nor was it the price I was told or given the previous week. He said the increase was for the protection plan. While this protection plan was not required, I was strongly advised to keep the protection plan, especially for an all electric car because all of the master technicians would say that electric cars are their worst nightmare. He said key fobs are $500 and a windshield is $2,000 because of their smart sensors. I said this car isn’t actually saving me any money at this point. He told me he would give me the employee discount for the plan if I gave him a good review. The discount brought the payment down to $581. I signed the paperwork and I regretted it almost immediately. I felt so overwhelmed and rushed through the whole process. I thought I’d be a loyal Honda customer but my recent experience really disappointed me. I am not enjoying my new vehicle, I am concerned about the charging feature, and I am not saving any money like I hoped. I hope the next customer that walks in is given options and time to pick out their perfect family car, unlike me. I’m counting down the days until I can return my car. (Which is sad because I haven’t even had the car a week.) Also, the brand new electric car i now have, somehow has way less features than my previous vehicle. If you enjoy having front and rear sensors for parking, good audio system, and a trunk that is automatic; I would recommend avoiding Honda’s all electric vehicle, Prologue. More

Russ was a huge asset in helping us get our Odyssey! He was attentive, courteous, and thorough in everything he did, not to mention he was great with our excited, young children. We appreciate him more He was attentive, courteous, and thorough in everything he did, not to mention he was great with our excited, young children. We appreciate him more than we can express! More

Arrived on time but after five minutes had go look for a service representative. Service took less time than usual. They were not that busy. service representative. Service took less time than usual. They were not that busy. More

Sydney was AMAZING to work with! She got us all in right away (we were expecting it’d take a few days), let us know what needed done, and kept us informed the whole time. Great rep f She got us all in right away (we were expecting it’d take a few days), let us know what needed done, and kept us informed the whole time. Great rep for Honda and excellent communication! Would not hesitate to return! More

Honda of Lincoln takes care of our old cars and so we decided to get another CR-V. The 2002 has 346,000+ and has served us so well & will continue to do so as my bee-mobile. Scott Stream gave us exce decided to get another CR-V. The 2002 has 346,000+ and has served us so well & will continue to do so as my bee-mobile. Scott Stream gave us excellent service and worked with us to purchase our new CR-V. He knows his stuff and is so kind and caring. He worked hard to make sure everything turned out perfectly. More

Caleb and Kenny were so easy to work with. It was a great experience. I would definitely go back to them again. It was a great experience. I would definitely go back to them again. More

We have purchased or leased so many Hondas over the years I’ve lost count. It has always been such an easy process due to the great staff. Scott Stream was great and “held my hand” every step of the way D I’ve lost count. It has always been such an easy process due to the great staff. Scott Stream was great and “held my hand” every step of the way Dottie Kuester More

Always fast and friendly service. Knowledgeable service advisors and speak in ways non mechanical people can understand Knowledgeable service advisors and speak in ways non mechanical people can understand More