Honda of Lake City - Service Center

Fixing my 3rd seat Clay was the best service associate . I’ve dealt with him throughout the whole service.. very considerate with me having my kids with me the day of th Clay was the best service associate . I’ve dealt with him throughout the whole service.. very considerate with me having my kids with me the day of the service. So arrangements for a loaner was very nice. More

Recalls Everyone was very helpful,our driver took us where we could have dinner and drove very careful. The driver who picked us up drove like he was mad at t Everyone was very helpful,our driver took us where we could have dinner and drove very careful. The driver who picked us up drove like he was mad at the world, fast take off and drove very close to other cars in and out of traffic.We were very glad to get out of his car. More

Friendly,fast, and informative Very helpful staff. Has a night drop box. The staff also helped me link my phone. Called me after to make sure everything was okay. Very helpful staff. Has a night drop box. The staff also helped me link my phone. Called me after to make sure everything was okay. More

Friendly, appears honest, timely Overall good experience, explained services needed and offered suggestions on how to cover the cost without breaking my bank account. Joseph has excel Overall good experience, explained services needed and offered suggestions on how to cover the cost without breaking my bank account. Joseph has excellent rapport with customers More

Service center for my honda Friendly and quick and understood my needs and desires took care of all vehicles concerns and requirement for service call per car dash board. Took Friendly and quick and understood my needs and desires took care of all vehicles concerns and requirement for service call per car dash board. Took great care of me More

Recall Repair Although the recall repair was completed with no problems, i still have to return to the repair shop. The SBA light on the dashboard is lit and was no Although the recall repair was completed with no problems, i still have to return to the repair shop. The SBA light on the dashboard is lit and was not "fixed" by the recall repair. When the mechanic tried to scan for the problem, both of the scanners showed an error. I was told there had been an issue with the scanners and the problem was not my van but the scanners. I was told I would be called when the scanners were replaced or fixed and could then return to resolve the issue. I am waiting to sell my van and can not do that until the problem is resolved. More

Outstanding service team They took care of my service and answered all my questions Great experience there Outstanding customer service The service department took extra They took care of my service and answered all my questions Great experience there Outstanding customer service The service department took extra time to answer all my questions. I was very pleased More

Poor Service We still have not gotten our problem resolved. We will NEVER buy a Honda again. We are extremely unhappy. They are not listening to us. We still have not gotten our problem resolved. We will NEVER buy a Honda again. We are extremely unhappy. They are not listening to us. More

Bad experience Went in with a nail in a tire. They said I need 4 new tires. I said ok They didn’t tell me the tires were not here. They had to go get them at Went in with a nail in a tire. They said I need 4 new tires. I said ok They didn’t tell me the tires were not here. They had to go get them at Tire Kingdom. 3 hours later I am still waiting No one offered to update me. Of course I’m also paying a high premium for doing this at a dealership. I should have gone straight to tire kingdom and saved money and time More

Great Service I always have a great experience in this service dept. I have never been pressured into anything, but well advised on my car. Robbie is always very pl I always have a great experience in this service dept. I have never been pressured into anything, but well advised on my car. Robbie is always very pleasant to everyone. Thank you!! More