Honda of Lake City - Service Center

Great work The service team kept me up to date on the progress of the work they were doing and explained a recall ,which had just been issued the day before,so The service team kept me up to date on the progress of the work they were doing and explained a recall ,which had just been issued the day before,so they fixed that as well. Also very friendly. More

Honda OF Lake City employees were very fantastic I sincerely recomend this place to everyone. Their Customer Service is just the best in town. They are very professional. I will come back again. I sincerely recomend this place to everyone. Their Customer Service is just the best in town. They are very professional. I will come back again. More

Excellent Customer service They did an excellent job servicing my vehicle, kept me informed on the progress of the work and made the entire process smooth, easy to understand a They did an excellent job servicing my vehicle, kept me informed on the progress of the work and made the entire process smooth, easy to understand and always polite and professional More

Apprehensive feeling that I was not going to be pleased And I was not pleased. Wheels with tire mounting glue all over, uncertain of tire pressure asked for a pressure gauge but was not found. The air hose And I was not pleased. Wheels with tire mounting glue all over, uncertain of tire pressure asked for a pressure gauge but was not found. The air hose gauge was used and gave pressures from 36 to 40 pounds. Requested bringing the pressures down to specifications 33 front and 32 rear. Left the car in the garage to ensure and being certain to prevent temperature variables. Next morning pressure monitor alarm on control panel, checked pressures to find readings down to 26 pounds. Ambient Temperature negligible, both days temperatures were in the high 70s. Air line gauges are for reference not for precision. No alignment printout produced during the service. I requested a copy. The next day I called to find out if I could pick up the work sheet. My service advisor was not available but I was promised I was going to be called, nobody did. Next day, I stopped by the shop, a copy of a worksheet without names, specifics about my car were not included on the sheet. The paper form was poorly cut on top rendering it generic and improvised. A quality plan is missing all over. More

Fast Service I stopped by on a Saturday morning hoping I could get an oil change. I was in and out in under an hour. I was quite pleased. I stopped by on a Saturday morning hoping I could get an oil change. I was in and out in under an hour. I was quite pleased. More

I was very pleased with my experience at Honda in Lake City! The service was fast and friendly and they did a great job! Especially Robbie! Love him! I had a great experience there and I will most definitely rec The service was fast and friendly and they did a great job! Especially Robbie! Love him! I had a great experience there and I will most definitely recommend to people and I will also be back myself!! More

Very nice and informative. Great service. Explanation of service was exceptional. Friendliness from service agents was exceptional and personable. Comfort and refreshments were Great service. Explanation of service was exceptional. Friendliness from service agents was exceptional and personable. Comfort and refreshments were provided while waiting for service which was provided in appropriate time. More

Excellent I was very pleased with the services. It was very efficient. Robbie did an excellent job. Appreciated Pauly taking us to Cracker Barrel for breakfa I was very pleased with the services. It was very efficient. Robbie did an excellent job. Appreciated Pauly taking us to Cracker Barrel for breakfast and then coming to pick us up and take us back to the dealership. More

Very nice and always let me know when my vehicle was ready All the staff is friendly and they know what's going on. Service would keep me up to date on when my vehicle would be ready. All the staff is friendly and they know what's going on. Service would keep me up to date on when my vehicle would be ready. More

Oil change There was a pleasant atmosphere and staff came by on several occasions to offer refreshments. The work was completed in a timely manner. I will contin There was a pleasant atmosphere and staff came by on several occasions to offer refreshments. The work was completed in a timely manner. I will continue to return to Lake City Honda for servicing on our three autos. We have been customers since relocating to Lake City in1999 More