Honda of Lake City

Friendly service The service advisor was extremely friendly when i arrived and couldn’t help me enough. He organized a rental for the day. When he realized the rep The service advisor was extremely friendly when i arrived and couldn’t help me enough. He organized a rental for the day. When he realized the repair was going to take longer he called to let me know. They would need my vehicle for one more day and I could just keep the rental. The rental was a dirty I cleaned 2013 CRV. After I collected my vehicle and noticed the repair had not been completed properly I called my adviser, telling him I would call back in on Monday afternoon for them to correct the problems. On the Monday my advisor was off. I saw Joseph who did not know about the problem but tried to help. After 45 mins they told me they couldn’t fix it and I would have to bring it back in another day. its now been a week and Robbie has not called me to reschedule. Total lack of quality controlled repairs. My vehicle should never have been released to me if it was not repaired correctly. NOT A HAPPY CUSTOMER. More

Great service Appreciate the prompt appointment, the efficient, professional service. Very happy that I was given a complimentary car wash & my car was left in very Appreciate the prompt appointment, the efficient, professional service. Very happy that I was given a complimentary car wash & my car was left in very clean condition. More

Friendly and courteous but overpriced and high pressure When making my appointment to have my Honda’s oil changed, I specifically stated “no high pressure sales tactics”. I asked that the tires be rotated i When making my appointment to have my Honda’s oil changed, I specifically stated “no high pressure sales tactics”. I asked that the tires be rotated if needed. When I got there, I was told the car needed the transmission fluid to be changed. They also wanted to change my wiper blades and check all fluids for a cost of almost $400, which I refused. With the oil change, air filter, tire rotation and transmission fluid changed, my bill was $278, a bit steep for what I was prepared to pay that day. They did offer a complimentary car wash which was welcomed. Although the service tech was friendly and courteous, I still felt that high pressure sales tactic. I wish your service team would stop this practice. It really makes me reluctant to bring my car in. I hope at my next scheduled appointment this will change. More

I got a oil change on my honda My oil change was done in a quickly manner. And the shop was very clean and Robbie was very friendly and took care of all my car needs. I have been do My oil change was done in a quickly manner. And the shop was very clean and Robbie was very friendly and took care of all my car needs. I have been doing business at the honda delarship for a long time and have been very happy with everything that has been done in my suv. More

Oil Change I was in great need of an oil change,.On my way home from work I called the dealership and spoke with Robbie. He was so very polite, profressional and I was in great need of an oil change,.On my way home from work I called the dealership and spoke with Robbie. He was so very polite, profressional and very helpful! He had me come right on in and have this done. Now, I drive from Lake City to Gainesville everyday so I was on my way home, it was around 4:30ish, this didn't matter!!! Still come on in he said!!! Wow!! I was even more surprised when I got there he was ready for me took my car back to have it serviced. It was done in 15 minutes!! Truly amazing visit.. More

Great Excellent service. Highly recommend to others The visit was relaxed Was kept informed throughout the service time. The waiting room is very nice. Excellent service. Highly recommend to others The visit was relaxed Was kept informed throughout the service time. The waiting room is very nice. Looking forward to the next service appointment More

Possible Front end problem. Possible front end issue. Called concerned and in need of driving some distance they chexjed and Found one tire out of balence. Balenced all four for Possible front end issue. Called concerned and in need of driving some distance they chexjed and Found one tire out of balence. Balenced all four for less than my regular tire place. Also I.do not remember the nemes of the two gentalmen.that.helped me. I would guess you would find their same attitude in the other service techs. More

My Review for Honda of Lake City Sales person and finance manager were very friendly. Sales person was young and needs more experience, but he was eager and fair with his experience l Sales person and finance manager were very friendly. Sales person was young and needs more experience, but he was eager and fair with his experience level. More

Personable and professional team. The Lake City Honda dealership provides a small town friendly atmosphere. Everyone was very helpful and well versed. There were no hard sale pressure The Lake City Honda dealership provides a small town friendly atmosphere. Everyone was very helpful and well versed. There were no hard sale pressures and everyone was knowledgeable throughout the process of purchasing our new car. Great experience. More

Wonderful Service Very nice knowledgeable service people who fixed my car immediately. They were even willing to show me how to prevent the problem in the future. Very nice knowledgeable service people who fixed my car immediately. They were even willing to show me how to prevent the problem in the future. More