Honda of Lake City

Awesome!!! I have been serviced by this dealership for almost fifteen (15) years, and even with the new dealer coming on, They have still treated me as family. I I have been serviced by this dealership for almost fifteen (15) years, and even with the new dealer coming on, They have still treated me as family. I will not leave until they pack my blanket. More

Drove 45 miles for their service. I live 45 miles from this dealership, and I would rather do business with them than the dealership in my city. The people in sales and service are ve I live 45 miles from this dealership, and I would rather do business with them than the dealership in my city. The people in sales and service are very helpful and easy to work with. More

Great work The service team kept me up to date on the progress of the work they were doing and explained a recall ,which had just been issued the day before,so The service team kept me up to date on the progress of the work they were doing and explained a recall ,which had just been issued the day before,so they fixed that as well. Also very friendly. More

Honda OF Lake City employees were very fantastic I sincerely recomend this place to everyone. Their Customer Service is just the best in town. They are very professional. I will come back again. I sincerely recomend this place to everyone. Their Customer Service is just the best in town. They are very professional. I will come back again. More

Excellent Customer service They did an excellent job servicing my vehicle, kept me informed on the progress of the work and made the entire process smooth, easy to understand a They did an excellent job servicing my vehicle, kept me informed on the progress of the work and made the entire process smooth, easy to understand and always polite and professional More

New Honda Overall experience was excellent Sales person was friendly and was knowledgeable on vehicle and worked out fast was good experience I will recomme Overall experience was excellent Sales person was friendly and was knowledgeable on vehicle and worked out fast was good experience I will recommend this dealer I went to lake city to get my Honda from Tallahassee because of the service and friendliness that I get here than Tallahassee Honda dealer More

A++++ purchase experience What an amazing experience buying my fiance her first brand new car. Dan Bennet was amazing in finding the car she would love and helped get us more m What an amazing experience buying my fiance her first brand new car. Dan Bennet was amazing in finding the car she would love and helped get us more money for our trade in. Highly recommend Dan and all of the sales staff at lake city Honda! More

Not short but smooth.... Dealer had a good selection of both what we wanted, and what we needed. Staff was knowledgeable and helpful. Even got help from another salesperson ot Dealer had a good selection of both what we wanted, and what we needed. Staff was knowledgeable and helpful. Even got help from another salesperson other than the one we were working with.(bought my wife a sodato help her caffeine withdrawal!) Even had one last doughnut to help curb the stress of a new car purchase!! More

Apprehensive feeling that I was not going to be pleased And I was not pleased. Wheels with tire mounting glue all over, uncertain of tire pressure asked for a pressure gauge but was not found. The air hose And I was not pleased. Wheels with tire mounting glue all over, uncertain of tire pressure asked for a pressure gauge but was not found. The air hose gauge was used and gave pressures from 36 to 40 pounds. Requested bringing the pressures down to specifications 33 front and 32 rear. Left the car in the garage to ensure and being certain to prevent temperature variables. Next morning pressure monitor alarm on control panel, checked pressures to find readings down to 26 pounds. Ambient Temperature negligible, both days temperatures were in the high 70s. Air line gauges are for reference not for precision. No alignment printout produced during the service. I requested a copy. The next day I called to find out if I could pick up the work sheet. My service advisor was not available but I was promised I was going to be called, nobody did. Next day, I stopped by the shop, a copy of a worksheet without names, specifics about my car were not included on the sheet. The paper form was poorly cut on top rendering it generic and improvised. A quality plan is missing all over. More

Did not honor written quote Kristen was professional and easy to work with... Thank you for YOUR customer service :-). (The dealership management not so good.) I went to Ho Kristen was professional and easy to work with... Thank you for YOUR customer service :-). (The dealership management not so good.) I went to Honda of Lake City and just as Kristen finished entering my info into the comouter... And we were about to close the deal... the management came over and said they made a mistake then jacked up the price ($1500) on the vehicle I drove 2 hours south to buy..They told me that buying and selling cars is a "shell game" then proceeded to tell me my nice Subaru was only worthy of going to auction. Honda of Lake City did me a favor by not honoring their written quote, and wasting my time and money... I have since realized the true value of my AWD vehicle and I'm sticking with my Subaru... More