Honda of Lake City

Very pleased I was very happy and satisfied with the way the service department took care of my recall situation in a timely fashion ... Highly recommend Lake City I was very happy and satisfied with the way the service department took care of my recall situation in a timely fashion ... Highly recommend Lake City Honda and their service department More

Fantastic Definitely would recommend very professional vacuumed out vehicle and very prompt was done with service in under 45 minutes and I was back on the road Definitely would recommend very professional vacuumed out vehicle and very prompt was done with service in under 45 minutes and I was back on the road More

Preventive maintenance I have been very pleased with the facility crime the sale to the service. The staff are friendly and helpful. The oil change was quick and thorough. I have been very pleased with the facility crime the sale to the service. The staff are friendly and helpful. The oil change was quick and thorough. More

60,000 checkup Work was completed in a timely manner. Before the work began, service person explained what would be done. Waiting area was comfortable and the coffe Work was completed in a timely manner. Before the work began, service person explained what would be done. Waiting area was comfortable and the coffee was appreciated. More

Great Service by staff member I like the Service that was provided to me and also it was done at the time they said it will be finish. Thank you I like the Service that was provided to me and also it was done at the time they said it will be finish. Thank you More

Friendly service The service advisor was extremely friendly when i arrived and couldn’t help me enough. He organized a rental for the day. When he realized the rep The service advisor was extremely friendly when i arrived and couldn’t help me enough. He organized a rental for the day. When he realized the repair was going to take longer he called to let me know. They would need my vehicle for one more day and I could just keep the rental. The rental was a dirty I cleaned 2013 CRV. After I collected my vehicle and noticed the repair had not been completed properly I called my adviser, telling him I would call back in on Monday afternoon for them to correct the problems. On the Monday my advisor was off. I saw Joseph who did not know about the problem but tried to help. After 45 mins they told me they couldn’t fix it and I would have to bring it back in another day. its now been a week and Robbie has not called me to reschedule. Total lack of quality controlled repairs. My vehicle should never have been released to me if it was not repaired correctly. NOT A HAPPY CUSTOMER. More

Perfect oil change Fast reliable professional and fast service,nice lobby and friendly stuff,would come again for oil change and service,thank you so much to you! Fast reliable professional and fast service,nice lobby and friendly stuff,would come again for oil change and service,thank you so much to you! More

Got a great deal on new Honda Sent an email to internet manager to figure out best price on vehicle. Drove 1.5 hours with my son to go purchase the vehicle and left with a brand n Sent an email to internet manager to figure out best price on vehicle. Drove 1.5 hours with my son to go purchase the vehicle and left with a brand new 2019 Accord at an unbeatable price. Everyone was very nice and we want to say a special thanks to “G” who walked us through just about everything. He put this dealership over the top. More

Great service Appreciate the prompt appointment, the efficient, professional service. Very happy that I was given a complimentary car wash & my car was left in very Appreciate the prompt appointment, the efficient, professional service. Very happy that I was given a complimentary car wash & my car was left in very clean condition. More

Friendly and courteous but overpriced and high pressure When making my appointment to have my Honda’s oil changed, I specifically stated “no high pressure sales tactics”. I asked that the tires be rotated i When making my appointment to have my Honda’s oil changed, I specifically stated “no high pressure sales tactics”. I asked that the tires be rotated if needed. When I got there, I was told the car needed the transmission fluid to be changed. They also wanted to change my wiper blades and check all fluids for a cost of almost $400, which I refused. With the oil change, air filter, tire rotation and transmission fluid changed, my bill was $278, a bit steep for what I was prepared to pay that day. They did offer a complimentary car wash which was welcomed. Although the service tech was friendly and courteous, I still felt that high pressure sales tactic. I wish your service team would stop this practice. It really makes me reluctant to bring my car in. I hope at my next scheduled appointment this will change. More