Honda of Lake City

BEWARE! They do not care, they falsify paperwork, tell you one thing then do another, they’re just terrible people and I don’t know how they can sleep at nig They do not care, they falsify paperwork, tell you one thing then do another, they’re just terrible people and I don’t know how they can sleep at night knowing they did what they did to me! Absolutely do not go there to get a vehicle!!! If you do READ ABSOLUTELY EVERYTHING, do not sign anything and know what you will and won’t put up with. The only reason I give this a one star is because our sales guy Josh was amazing to work with but he is much better than that company and should find another dealership to represent! Financial advisor/person Brendan admitted to “padding the documents in order to get the person financed”. I will never go to any dealership in Lake City ever again. Fortunately they had paperwork back tracking and I will be able to reverse my loan on their 2018 BMW X5 35i and in a few months my credit should go back up. Avoid the tall annoying financial guy with a funny hair cut lol. Avoid if you can! Or ask for Josh! More

Amazing customer service, great selection, great prices. I told Jacob McRannolds the vehicle I wanted, and he delivered exactly what I wanted. I told Jacob McRannolds the vehicle I wanted, and he delivered exactly what I wanted. More

We stopped by looking at a pre-owned Honda and he was able to help us get into a CR-V I would definitely recommend Andrew he was very helpful able to help us get into a CR-V I would definitely recommend Andrew he was very helpful More

Great experience buying a car with upfront pricing. No high pressure and professionalism at the highest quality. No high pressure and professionalism at the highest quality. More

Blake was very helpful and understanding of my needs and was able to me into a very nice and reliable vehicle that far exceeded my expectations. The whole management team at Honda of lake city were excellen was able to me into a very nice and reliable vehicle that far exceeded my expectations. The whole management team at Honda of lake city were excellent as well. More

Many undisclosed issues on used car - attaching pictures of the current 2020 Panamera GTS that they have on their lot. A pre purchase inspection ($350) turned up quite a few issues that were NOT mentioned o of the current 2020 Panamera GTS that they have on their lot. A pre purchase inspection ($350) turned up quite a few issues that were NOT mentioned on their website (and still aren't to this day!) including: 1. **Paint Condition**: Significant paint damage on the front bumper (appearing to peel as if it's not original - accident?) was not visible in the online photos 2. **Front Camera Damage**: The chipped/damaged front camera wasn’t disclosed in the listing 3. **Service History**: I still haven’t received the complete service history despite multiple requests. 4. **Odometer Discrepancy**: The car has 3,000 more miles on it than what was listed online 5. **OBD Error (P0118)**: An error in the fuel system that they don't want to fix before selling and it is also not included in their "famous powertrain guarantee". Go figure. These are just some examples. Attaching pictures of the inspection report / damages. At least some informed customers might not waste another $350 to inspect this car knowing there is a lot hidden and thus not trustworthy. Tried contacting GM - no reaction over their "talk to the GM" online form. More

They took care of a minor problem with my new vehicle. in a professional manner. in a professional manner. More

Sales rep was Great, But when it came to the loan the sales manager did no shopping for the best rate. I love the truck, but I was told everything would be ready to go since I had to drive so far to get sales manager did no shopping for the best rate. I love the truck, but I was told everything would be ready to go since I had to drive so far to get it. More

We had a bad experience when we bought my son's car from there, but we gave them another chance. We were lied to again. They said they were only going to run my credit with the 2 places we agreed to, but th there, but we gave them another chance. We were lied to again. They said they were only going to run my credit with the 2 places we agreed to, but they ended up trying 5 other finance companies. They did not give me enough for my trade in and the manager was very rude. On a positive note. The salesman, Josh Lindsey, was very nice and made the whole process a little better than our first experience. And thanks to Shane Knight who sent me a video of the vehicle we ended up purchasing. Without that video we never would have come to look at the vehicle and make the purchase. More

Bought a used car on a Monday and by Wednesday the car was overheating and the AC didn’t work. They lie about being helpful and about their cars. They don’t do a full inspection and their mechanics defini was overheating and the AC didn’t work. They lie about being helpful and about their cars. They don’t do a full inspection and their mechanics definitely don’t know how to work on any cars that aren’t A Honda. Terrible customer service. Especially the GM, Nick M. There should be a lemon law on used cars then maybe they would do better!!!! Do not buy from here!!! More