Honda of Lake City

Great sales and sales management people. All my questions were answered, and negotiations were extremely low key. Everyone I had contact with was helpful and friendly. Staff information on w All my questions were answered, and negotiations were extremely low key. Everyone I had contact with was helpful and friendly. Staff information on web site needs some attention. Not all sales and sales management people are listed. More

Everything was fine till getting to the part of signing with Mike at the financial service he is a lier for sure with Mike at the financial service he is a lier for sure More

Guaranteed to get you in a car! Great first time buyers program. Definitely recommend this dealership ! Great first time buyers program. Definitely recommend this dealership ! More

She went above and beyond to answer my questions She made sure to give me her information for any future services or questions sure to give me her information for any future services or questions More

The salesman was great with communicating. The service was a quick and easy process. They were patient and provided as much information as possible to assist. The service was a quick and easy process. They were patient and provided as much information as possible to assist. More

Had my 2015 Odyssey transmission serviced. Discounts were honored & work was completed in a timely manner. Discounts were honored & work was completed in a timely manner. More

Provides very good explanation of services needed and performs the work to our satisfaction. Great place to keep my Honda running good. performs the work to our satisfaction. Great place to keep my Honda running good. More

Salesman Thomas George needs training and it seems his coworkers are not interested in helping him unless he splits his commission with them. (I overheard these exact words). His accent is a little tough coworkers are not interested in helping him unless he splits his commission with them. (I overheard these exact words). His accent is a little tough to understand, but he was kind and attentive. Giovanni helped him almost all day and did the majority of all paperwork for him. Giovanni was nice but also a little condescending at times. I realize he has to make money too. For the most part, Giovanni took care of us. Even though I had to make an extra trip back to lake city for my window sticker and welcome kit. He was responsive to my questions and my text message. I was a cash paying customer and was advised I would be charged $1000 extra if I paid cash. A hard hit was done on my credit and this could have been avoided if my sales representatives would have just met my out the door price to begin with. It was an extremely stressful day and I was at this dealership for a combined total of 6-7 hours. Tell me, to you that are reading this. Is this how you would want to spend your Saturday off work? Could this be done faster and more efficiently? It absolutely could be done. The sense of urgency was not there and it should be. Think of the customer. Always, first and foremost. Lastly, NO ONE took time with me to show me how to work or set up any electronics/technology information. They didn’t even offer to do so. Not practical, luckily I’m savvy with technology but other customers may not be. This should be shown with EVERY car purchase. More

Giovanni was a great help. Executed on everything perfectly and in a timely manner. Definitely recommend him. Executed on everything perfectly and in a timely manner. Definitely recommend him. More

Kyle was very knowledgeable and there was no pressure involved while we decided on a car involved while we decided on a car More