Honda of Lake City

Not short but smooth.... Dealer had a good selection of both what we wanted, and what we needed. Staff was knowledgeable and helpful. Even got help from another salesperson ot Dealer had a good selection of both what we wanted, and what we needed. Staff was knowledgeable and helpful. Even got help from another salesperson other than the one we were working with.(bought my wife a sodato help her caffeine withdrawal!) Even had one last doughnut to help curb the stress of a new car purchase!! More

Apprehensive feeling that I was not going to be pleased And I was not pleased. Wheels with tire mounting glue all over, uncertain of tire pressure asked for a pressure gauge but was not found. The air hose And I was not pleased. Wheels with tire mounting glue all over, uncertain of tire pressure asked for a pressure gauge but was not found. The air hose gauge was used and gave pressures from 36 to 40 pounds. Requested bringing the pressures down to specifications 33 front and 32 rear. Left the car in the garage to ensure and being certain to prevent temperature variables. Next morning pressure monitor alarm on control panel, checked pressures to find readings down to 26 pounds. Ambient Temperature negligible, both days temperatures were in the high 70s. Air line gauges are for reference not for precision. No alignment printout produced during the service. I requested a copy. The next day I called to find out if I could pick up the work sheet. My service advisor was not available but I was promised I was going to be called, nobody did. Next day, I stopped by the shop, a copy of a worksheet without names, specifics about my car were not included on the sheet. The paper form was poorly cut on top rendering it generic and improvised. A quality plan is missing all over. More

Did not honor written quote Kristen was professional and easy to work with... Thank you for YOUR customer service :-). (The dealership management not so good.) I went to Ho Kristen was professional and easy to work with... Thank you for YOUR customer service :-). (The dealership management not so good.) I went to Honda of Lake City and just as Kristen finished entering my info into the comouter... And we were about to close the deal... the management came over and said they made a mistake then jacked up the price ($1500) on the vehicle I drove 2 hours south to buy..They told me that buying and selling cars is a "shell game" then proceeded to tell me my nice Subaru was only worthy of going to auction. Honda of Lake City did me a favor by not honoring their written quote, and wasting my time and money... I have since realized the true value of my AWD vehicle and I'm sticking with my Subaru... More

Fast Service I stopped by on a Saturday morning hoping I could get an oil change. I was in and out in under an hour. I was quite pleased. I stopped by on a Saturday morning hoping I could get an oil change. I was in and out in under an hour. I was quite pleased. More

I was very pleased with my experience at Honda in Lake City! The service was fast and friendly and they did a great job! Especially Robbie! Love him! I had a great experience there and I will most definitely rec The service was fast and friendly and they did a great job! Especially Robbie! Love him! I had a great experience there and I will most definitely recommend to people and I will also be back myself!! More

Amazing experience I’ve been searching for the prefect vehicle for my family. I travelled to multiple dealership throughout the state for months, haggled and walked away I’ve been searching for the prefect vehicle for my family. I travelled to multiple dealership throughout the state for months, haggled and walked away from overpriced vehicles. Honda of Lake city was amazing. Let start with Johnathan the internet sales guy. This was a stand up man. No crazy haggling, actually requested the number that I wanted. Showed up the the shop after driving from St Augustine. Staff was amazing. “G” was out closer. They worked like a well oiled machine. “G” went way above and beyond to make the experience perfect. We were in and out the store with the perfect vehicle in under 1 and a half hours. I was amazed of the entire staff at Honda of Lake City. More

Wonderful from beginning to end! From the time I walked in the dealership until today everyone has gone out of their way to serve me and help me buy a new car.Dawne was amazing. From the time I walked in the dealership until today everyone has gone out of their way to serve me and help me buy a new car.Dawne was amazing. More

Car buying a pleasant experience?! This is my 4th Honda Odyssey since 1999, and definitely the most pleasant buying experience ever! Everyone we dealt with was helpful, friendly and hap This is my 4th Honda Odyssey since 1999, and definitely the most pleasant buying experience ever! Everyone we dealt with was helpful, friendly and happy to be working there. More

Fast and very helpful Honda on west US 90 was very helpful. Everyone was very nice and helpful. We came in and didn't have to wait everything went very fast. We love our Ne Honda on west US 90 was very helpful. Everyone was very nice and helpful. We came in and didn't have to wait everything went very fast. We love our New Pilot More

Awesome!!! I have been buying at this location for fifteen years, before the recent change in ownership. Now that some of the " old group" has returned, the atmo I have been buying at this location for fifteen years, before the recent change in ownership. Now that some of the " old group" has returned, the atmosphere has improved, and it feels like home again. I will continue to purchase there while that family attitude remains. More