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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,965 Reviews

2,965 Reviews of Honda of Kenosha - Service Center

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August 26, 2020

Reasonable communication from my service advisor. My “oil life” wasn’t reset. My second text regarding this was answered. Unfortunately the answer didn’t match what was indicated on the sticker that w More

by drgersh
Recommend Dealer
Yes
Employees Worked With
Other
Aug 26, 2020 -

Honda of Kenosha responded

Hello, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

August 25, 2020

Best service I have had by far from Honda of Kenosha. I will start coming back again. Thank you for the great service. Thank you More

by lynnedmunds03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female. Unsure name in service
Aug 25, 2020 -

Honda of Kenosha responded

Lynn, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2020

Friendly and welcoming always. I usually work with Joe but this time I got Sam. same excellent service. Clean environment, quick and professional service. Ive been with you all for about 10 years and cust More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Honda of Kenosha responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

August 24, 2020

The whole service department really excelled in customer service, everyone was sure I understood what was going on. This started the moment arrived and continued until I departed More

by markmadsdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 25, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 24, 2020

Very professional. Took very good care of my 2019 Civic Si. Very good prices on oil changes as well. Highly recommend. Very good customer service as well. More

by JMSPOSITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyone in the Service Department
Aug 25, 2020 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

August 24, 2020

Service was great except for the 13 point inspection. It’s not reliable when it is mentioned that a brand new cabin filter is filthy and needs to be replaced. Additionally if you are offering a servi More

by moksamail-misc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who I interacted with
Aug 25, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2020

Honda of kenosha is reliable and cost effective Joe Valente was professional and delivered the car when promised the 2005 Accord LX runs like new More

by geertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe did a good job
Aug 23, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Honda of Kenosha.

August 22, 2020

We are pleased with the work all the associates are doing at this Honda dealership We leased acrv model in2014,and have been coming there ever since.thanks!, art More

by artdakomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina, joe
Aug 23, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 21, 2020

Great service, great management, great stuff .Completely Great service, great management, great stuff . Completely satisfied with service. See you again. Great place to service you’re Honda. Got free car More

by d.zelenovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
Aug 21, 2020 -

Honda of Kenosha responded

We cannot thank you enough for your wonderful review of Honda of Kenosha and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Honda of Kenosha Team

August 21, 2020

The amount time spent there for a simple oil change is pretty annoying. I use the word simple because I have been assured your techs ar the best arhat really is a small job that shouldn’t take an 1 1/2 ev More

by weloveanimals2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Aug 21, 2020 -

Honda of Kenosha responded

We appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. BDC Manager| Melissa Koerber|mkoerber@hondaofkenosha.com

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