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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,968 Reviews

2,968 Reviews of Honda of Kenosha - Service Center

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September 07, 2020

The staff was friendly and kept me in the loop about how the repairs were going. My car was ready to go when I came to pick it up. More

by dbudziszek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Sep 08, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

September 07, 2020

Issue with audio in system for about 6 months (cutting out, pops, crackles). Dealer waiting for Honda supplied parts & procedure to repair issue. Had vehicle in for a different recall a few days earlier t More

by chrisneuhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Honda of Kenosha responded

Chris, We appreciate your business! Randy and our team look forward to serving you again soon!

September 07, 2020

Had an oil change and tire rotation, it was done very Had an oil change and tire rotation, it was done very quickly and done with perfection. The service writer was very courteous and professional, he More

by DLW1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Sep 08, 2020 -

Honda of Kenosha responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2020

Took me in without an appointment and provided me with a loaner and repaired the vehicle in a very timely manner. They were also very friendly and professional. More

by bobandmarcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Honda of Kenosha responded

Hello Bob and Marcy, It's great to hear that Jim and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

September 07, 2020

The service department was great, I brought my vehicle in for a squeaking noise they diagnosed it and repair it. It took a little bit longer than usual but everybody made me feel comfortable waiting More

by vik325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Honda of Kenosha responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Anthony here at Honda of Kenosha.

September 04, 2020

Gina Ruiz does a great job! She’s always extremely helpful when I come to the dealership. Will keep coming back for years to come! She’s passionate about taking care of her customers! More

by alexandercpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 05, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Gina was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 03, 2020

Everyone was professionall and helpful. Communication was excellent. The service was preformed and the price was fair. I usually avoid dealerships but felt this one was top notch. More

by JANETOWNSLEY47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 05, 2020 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 03, 2020

Great dealership, mindful of covid, adequate spacing and few people waiting, quick service, very informative and friendly.. Will use this dealership again for service when it’s time. More

by spencfam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 05, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and provide a positive experience at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 03, 2020

Very efficient, friendly customer service and had my car serviced and ready for me in 30 minutes. I received a good And understandable explanation of work completed. More

by ADALISSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service area
Sep 05, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 02, 2020

This dealership is highly professional and committed to customer service satisfaction. Me. Joe Valente, very knowledgeable and we got to know him very well, as He continued demonstrating dedication an trus More

by mgszabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Sep 04, 2020 -

Honda of Kenosha responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to Joe as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Honda of Kenosha Team

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