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Honda of Kenosha

Bristol, WI

4.7
5,169 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,169 reviews

February 23, 2021

Very pleased with the Kenosha Honda service center. Joe was most helpful setting up the oil change we requested as well as alerting us that our fluids, brakes and windshield wipers needed attention. He was More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Cory Wilson
Feb 23, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again!

February 23, 2021

Everything was excellent. The service department did a good job om my oil change and tire rotation. Joe Vitale is an excellent service employee and very pleasant to work with. More

by sprim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Feb 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Honda of Kenosha.

February 23, 2021

I’ll recommend Roberto Sandoval because he’s a really nice guy, understands necessity from the Hispanic community help you to understand the whole process I would recommend 100% More

by Isaías
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Honda of Kenosha responded

Isaias, Here at Honda of Kenosha, customer satisfaction is our #1 priority. Roberto and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 22, 2021

New battery, replace windshield inserts. I have had vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No More

by dkuyper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark my
Feb 23, 2021 -

Honda of Kenosha responded

We are very happy to hear Karmala and Mark provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 22, 2021

Prompt, communicative and thorough service. Will continue to utilize this dealer for all of my service needs. Low-pressure environment, no saws tactics in my opinion. More

by jordanposie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc? Service
Feb 23, 2021 -

Honda of Kenosha responded

Jordan, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

February 22, 2021

Joe was very helpful and professional. We did a lot of work to my 15 year Accord and I am very satisfied with the work and customer service. More

by jedan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 23, 2021 -

Honda of Kenosha responded

Jedan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2021

The scheduling person gave me incorrect information about my appt. we had to drive 2 cars since it was a drop off when I got there I was able to wait for car. I was very disappointed with this More

by josie4271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phone person made appt
Feb 22, 2021 -

Honda of Kenosha responded

Josie we apologize for the miscommunication on this matter. If you would like to reach out to us to discuss further please feel free to call me at 1-262-891-6300 and ask for the service manager. we truly value all our clients and listen to every comment in order to constantly improve on our business practices. We would love to speak with you.

February 21, 2021

Work done quickly and accurately. Service department was clean and quiet. Service representative was pleasant and helpful. Overall it was a very good experience for me. More

by jm.kaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

February 21, 2021

Joe was very helpful when I came in for my Accord Hybrid’s tune up before the winter storm! He recommended a nearby restaurant to grab a bite to eat, arranged for a driver to drop me off, and when I More

by A. Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 22, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our service team. We're glad to hear we delivered such a great experience!

February 20, 2021

Thanks for fixing my car and the shuttle in between the services. Joe was helpful and it was easy to purchase new parts. Thanka again! More

by awscott798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 20, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again.

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