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Honda of Keene

Swanzey, NH

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492 Reviews

567 Monadnock Highway

Swanzey, NH

03446

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Showing 492 reviews

March 06, 2025

Eric has great knowledge about the automobile industry and does all he can to make the buying process an amazing experience. More

by clgibbs119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Champney, Rich Perham, Eric Stickney
Mar 11, 2025 -

Honda of Keene responded

Thank you for using our Service department, I hope you enjoy your Toyota Tacoma and Subaru. -Eric Stickney General Manager Honda of Keene

June 07, 2023

I would not recommend this dealership, especially the service department. Our family has purchased 5 vehicles from them over the years and we're taking all of our business elsewhere due to their dishones More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Vagt, Jason McLean
Mar 11, 2025 -

Honda of Keene responded

JohnB, Sorry about your experiences, in June of 2023, my name is Eric Stickney the New General Manager at Honda of Keene. We have a new team with new attitudes. Feel free to reach out to me directly estickney@fentonautosales.com or 6033546010. After all the business you have given us over the years we would like nothing more than to invite you back. lets talk soon.

April 19, 2023

Purchased my last two CRV’s from Honda of Keene and love them both but the beset thing is with Jim your more than a customer he still will answer questions. The service department is spectacular. I have fou More

by linneakay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
February 04, 2023

Thank you Jeremy Brown, your service is above excellent, The new CRV is truly amazing. We felt comfortable the whole time, your follow up was excellent & delivered on time. Thank you Dan, excellent job. We More

by 2023 Honda CRV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
Feb 10, 2023 -

Honda of Keene responded

Thank you for sharing your experience with our sales department and Jeremy Brown! We will be sure to share your kind words, please don't hesitate to reach out in the future with any questions or concerns! Best, Honda of Keene

June 15, 2022

Our recent purchase experience was one of the best ever. Jeremy Brown explained everything thoroughly and had all the answers to our questions. His follow-up was excellent. He and Dan made a great team. More

by kwkmdavis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
Jul 06, 2022 -

Honda of Keene responded

Thank you so much for sharing your experience with Jeremy and Dan. We will be sure to pass along your feedback! We look forward to working with you in the future! Best, Honda of Keene

May 09, 2022

Larry was awesome-kept me informed of status of truck build. Dan was awesome with the financial stuff. Would definitely recommend this as the place to go for a vehicle! More

by Amy.Woolford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry and Dan
May 09, 2022 -

Amy.Woolford responded

Really great experience!

November 23, 2021

Great place, we dealt with Jeremy Brown he was awsome, we had the car we wanted in no time More

by arwarner25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
Dec 06, 2021 -

Honda of Keene responded

Thank you so much for your kind review! We are very fortunate to have Jeremy as part of our team! We will make sure to share your kind words with him! Thank you again and please let us know how we can assist you in the future! Best, Honda of Keene

June 21, 2021

We went to look at a used Honda. While Sabrina was personable, she was not very knowledgeable, and repeatedly gave us conflicting information about warranties and policies. Our biggest issue with More

by CleverCanine
Recommend Dealer
No
Employees Worked With
Sabrina Ramondelli
Jun 28, 2021 -

Honda of Keene responded

Hello CleverCanine, We are sorry for the confusion regarding our warranty offerings during your visit. We do try to clearly describe our Fenton Certified Warranty on our website and in the store, but it does appear we were unable to describe it properly to you. Honda does in fact offer a Certified Warranty program. We choose to partner with All State, and offer a slightly different Certified Program on our pre-owned vehicles. Again, we apologize for the confusion. If you like, we would be happy to speak further to clarify the warranty. Feel free to call Jason at 603-354-6010 anytime. Regards, Honda of Keene

Jun 28, 2021 -

CleverCanine responded

LOL. Nice try at spin, but no. You deliberately misled and misrepresented until we went home and confirmed and then called you on it.

April 06, 2021

I would not recommend this dealership. I purchased a used vehicle and things went downhill immediately. They talk a good talk but when it really comes down to customer service they are desperately lacking. I More

by maggiedecoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meghan
Apr 08, 2021 -

Honda of Keene responded

We are very sorry for the inconvenience and the issues you have experienced. Your concerns have been escalated to our General Manager, Jason McLean. He will be in touch with you shortly. Regards, Honda of Keene

April 03, 2021

We were very pleased with the entire buying process. Jim was a joy to work with and had a non-aggressive approach. I would highly recommend Honda of Keene! More

by Adam C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim LaPointe
Apr 06, 2021 -

Honda of Keene responded

Hi Adam! We're happy to hear you had such a positive experience with Jim and our team! Congratulations on your new vehicle, we appreciate the opportunity to earn your business. If you have any further questions, please don't hesitate to reach out! Have a great day, Honda of Keene

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