Honda of Jefferson City - Service Center

100,000 mile service on my 2013 Honda I really appreciated Tyler taking the time to go over with me of service that would be done and the cost involved! He’s a great service person that go I really appreciated Tyler taking the time to go over with me of service that would be done and the cost involved! He’s a great service person that goes above and beyond for his customer! More

Took far longer than predicted I went in for an oil change after receiving a coupon in the mail. The person who checked me in said it might be a while, and estimated 45 minutes. I d I went in for an oil change after receiving a coupon in the mail. The person who checked me in said it might be a while, and estimated 45 minutes. I decided to wait there. After an hour and fifteen minutes, I asked for an update and was told my car would go in in five to ten minutes, and then the actual oil change would take half an hour. At this point I decided to go home and come back. I did not get a call until about an hour later. I am not upset that the oil change took a long time. The shop was very busy and I had not made an appointment. However, I would have appreciated if the estimated time were more realistic or even intentionally overshot how long it would take. That way, I would have gone home initially instead of trying to wait it out. In all other respects, it was a fine visit. The waiting area was fairly comfortable. The people who helped me were polite and helpful. More

Too hot for no A/C Craig was top notch, super helpful and able to get multiple issues and diagnostics fixed. Even tracked down a part in KC to ensure that the car was re Craig was top notch, super helpful and able to get multiple issues and diagnostics fixed. Even tracked down a part in KC to ensure that the car was ready to go the next morning. Thanks Craig!! More

Good service in timely manner Worked us in on a busy day and determined problem. Kept us informed and good explanation of what was wrong and gave us a good price on new tires. Worked us in on a busy day and determined problem. Kept us informed and good explanation of what was wrong and gave us a good price on new tires. More

Prompt, friendly service The dealership was very prompt in setting up an appointment. Once I arrived, they immediately got me in and were done with the service within 45 minut The dealership was very prompt in setting up an appointment. Once I arrived, they immediately got me in and were done with the service within 45 minutes. The dealership was very professional and had my car waiting and cooling when finished. More

Tune-up Great service, Bryce called to let me know what the recommendations were for service to my vehicle. Prioritized the needs for me. Service was complet Great service, Bryce called to let me know what the recommendations were for service to my vehicle. Prioritized the needs for me. Service was completed promptly. More

Amazing Service Met Bryce Ramay and Dave Ferguson over the weekend, talked about my recalls for my pilot and Bryce got me in for service Tuesday. Bryce was easy to wo Met Bryce Ramay and Dave Ferguson over the weekend, talked about my recalls for my pilot and Bryce got me in for service Tuesday. Bryce was easy to work with, showed me what I'll need in the next 10k miles and even helped with a leaky tire issue. Dave was right, amazing crew at Honda. Thanks guys!! More

Car Trouble Took my car in for service. They fixed my Service Engine light but messed up my interior. Now I have a gaping hole by my left knee. But they were nice Took my car in for service. They fixed my Service Engine light but messed up my interior. Now I have a gaping hole by my left knee. But they were nice. More

Emission problem light Recently had computer update, had to replace injector at additional cost, Tyler made the extra effort to have the repair done, no cost to me Recently had computer update, had to replace injector at additional cost, Tyler made the extra effort to have the repair done, no cost to me More

Quick oil change First time taking my car to Honda to get an oil change. Everyone there was friendly, Craig at the service desk was great. Would definitely recommend! First time taking my car to Honda to get an oil change. Everyone there was friendly, Craig at the service desk was great. Would definitely recommend! More