Honda of Jefferson City - Service Center

Not satisfied My car was under the 6 month or 6,000 mile warranty and I called to have my air conditioner looked at because it wasn't blowing cold air. I asked the My car was under the 6 month or 6,000 mile warranty and I called to have my air conditioner looked at because it wasn't blowing cold air. I asked the staff if my car would be covered under warranty and the staff never really answered me and said ok and we made an appt. I can't to my appt and I asked staff again about my car being under warranty and the staff said they would look into it. Meanwhile they examined my car and all said and done I paid 200 dollars and the staff told me it was not under warranty after they looked over the car and told me what needed to be fixed. The issueay not even be fixed after spending the 200 dollars. I live 1.5 hours away from the dealership and I would have went somewhere closer if they told me I wasn't covered under the warranty when I called originally. I have only owned the car for about 2.5 months when this issue arouse. I have already had to bring the car back once since buying it one other time for an issue with the turbo. This whole process has really been a headache. More

oil change 1st time for oil change and had then say had 3 issues one being bolt to oil was stripped. Well not thinking to ask until after the fact as to what wil 1st time for oil change and had then say had 3 issues one being bolt to oil was stripped. Well not thinking to ask until after the fact as to what will happen if I just have put in. I said well I need that. Not having any issues with other company I used for 2 years but unfortunate that sold out and I was looking for a new place. I first called to even get the $19.95 oil change and don't even get that. Ended up being $150 visit with a 2 hour wait. Very frustrated. I even mentioned the free car wash and didn't get. After waiting 2 hours didnt even wanna mention that. and pretty sure my bolt would of been Ok. More

Great service. I have my car service there for more than 15 years. I use their service center for they can be trusted. Their service rate is average. I have my car service there for more than 15 years. I use their service center for they can be trusted. Their service rate is average. More

Oil change I don’t remember the name of the service person and would prefer a check off survey only. I am pleased with the service and it should be evident by m I don’t remember the name of the service person and would prefer a check off survey only. I am pleased with the service and it should be evident by my return visits. More

Everyone was great! They are always amazing to us! They always take great care of us! We will continue to use them for all our service needs on the Honda! They are always amazing to us! They always take great care of us! We will continue to use them for all our service needs on the Honda! More

Too many reminders regarding the appointment You sent far too reminders via email, text, Phone calls, etc. to remind me of the appointment. Then, on the morning of the appointment, I got a call You sent far too reminders via email, text, Phone calls, etc. to remind me of the appointment. Then, on the morning of the appointment, I got a call that the part was not in. People like me lead busy lives and I found the volume of reminders to be very annoying. More

All done very well Bryce is very good at advising ghings to care for our car. Always bring our car to Honda. Very trusted and honest. Good value for work. Bryce is very good at advising ghings to care for our car. Always bring our car to Honda. Very trusted and honest. Good value for work. More

Honda service Work done timely though expensive. Brice kept us informed as to associated cost but they totaled to considerably more than anticipated. We’ll do bette Work done timely though expensive. Brice kept us informed as to associated cost but they totaled to considerably more than anticipated. We’ll do better math next time More

Fast, Friendly, & Convenient Jefferson City of Honda has the friendliest employees, makes sure you vehicle is done in a good time frame, and always makes sure to explain what serv Jefferson City of Honda has the friendliest employees, makes sure you vehicle is done in a good time frame, and always makes sure to explain what services are needed to ensure your vehicle is going to be safe. More

Why does it take an hour and a half for an oil change. Because I had a scheduled appointment and I arrived 1/2 hour early and it took an over a 1 1/2hours for the oil change. I went to pay and could not fi Because I had a scheduled appointment and I arrived 1/2 hour early and it took an over a 1 1/2hours for the oil change. I went to pay and could not find the emailed coupon from the dealership. And they could not look it up when it was sent from them. People arriving after me for an oil change was leaving before me. More