Honda of Jefferson City - Service Center

Awesome Very awesome experience. I had no problems with Kent and Tyler they where awesome. Honda is a great company with amazing staff. The facility is amaz Very awesome experience. I had no problems with Kent and Tyler they where awesome. Honda is a great company with amazing staff. The facility is amazing as well. More

Poor customer service. They really made what should have been an easy, straight-forward recall repair, a real pain in the neck. I would likely shop a different dealership i They really made what should have been an easy, straight-forward recall repair, a real pain in the neck. I would likely shop a different dealership if I was looking for parts, service, or to purchase a Honda. More

Less than professional This the second time for service of my new pilot from this dealership. There are signs in the service department that state "free car wash with any s This the second time for service of my new pilot from this dealership. There are signs in the service department that state "free car wash with any service" and "29 minute or it's free oil change". First time oil change I was there 1&1/2 hrs. When I finally received my pilot it had not been washed, I asked about it and was told I didn't ask for it, first oil change was complementary for purchase of new vechile. They washed it and 15 minutes later I got it back wet with grime and bugs still on it. Second service arrived on time of appointment 30 minutes later they told me they needed to do a software update and it would be 15 more minutes. Recieved car 1 hr. 30 minutes from time of appointment, asked about 29 minutes or it's free oil change and was told I didn't ask for that oil change. This is very disappointing... only other Honda services are 40 minutes away. Totally regret buying a new Honda all because of the service dept. Service writers are the least professionals in a service dept I've seen. More

Exceptional service Tyler went above and beyond to not only service my vehicle but to fit me in around my schedule. I absolutely love this dealership. Very friendly, prof Tyler went above and beyond to not only service my vehicle but to fit me in around my schedule. I absolutely love this dealership. Very friendly, professional and honest. I won’t go anywhere else. More

Oil change and tire rotation Everything was excellent from The time we entered the service bay until we drove out. Everyone was very courteous, service was excellent, and time sp Everything was excellent from The time we entered the service bay until we drove out. Everyone was very courteous, service was excellent, and time spent was minimal. More

AC repair My 2006 Ridgeline AC stopped circulating cold air. I hoped it was a quick recharge, however it wasn’t. After running die through the system, Honda JC My 2006 Ridgeline AC stopped circulating cold air. I hoped it was a quick recharge, however it wasn’t. After running die through the system, Honda JC found a couple of bad O-Rings & a cracked hose. Part was ordered & fixed, & system is working properly. More

Average Got me in the next day. Half an hour recall took an hour and a half. Everyone was very friendly. When you walk into the service area from the garage Got me in the next day. Half an hour recall took an hour and a half. Everyone was very friendly. When you walk into the service area from the garage it would be nice if the people on the phone would at least acknowledge you, they don’t have to stop their conversation on the phone but they could look you in the eye so at least you know they know you are there. There is a sign in the garage that says free wash with all service. Does that not apply to recalls? More

Excellent service with great prices. Brought my truck in today for new tires, service, and a 4 wheel alignment. My experience was great from the second I entered the pristine service driv Brought my truck in today for new tires, service, and a 4 wheel alignment. My experience was great from the second I entered the pristine service drive to Tyler walking me to my vehicle after repairs were complete. Seems to me this new Honda dealer knows how to service your vehicle in a timely manner at a more than fair price. More

Faster service than expected We had a cargo net installed that was ordered with a new car. The installation took only about half an hour, exceeding expectations. Always enjoy work We had a cargo net installed that was ordered with a new car. The installation took only about half an hour, exceeding expectations. Always enjoy working with Honda service staff. More

Great experience My car was in need of an oil change before a last minute road trip. They were able to get it scheduled and done very quickly and on the road. My car was in need of an oil change before a last minute road trip. They were able to get it scheduled and done very quickly and on the road. More