Honda of Jefferson City - Service Center

Unprofessional Service advisors Called me at 12:30 saying service was complete. Vehicle was not complete. Called me again at 2:30 saying service was complete. Servic Service advisors Called me at 12:30 saying service was complete. Vehicle was not complete. Called me again at 2:30 saying service was complete. Service was not done either time I arrived at dealership. Never did receive all services advertised although I had paid full price. I had made an appointment the day before and dealer had vehicle over 5 hours. All technician said was sorry about that. Poor experience all around. More

Overall Good Experience Thorough and helpful team that laid out options. No hard sells at all. Very efficient and completed multiple repairs in a short amount of time, becaus Thorough and helpful team that laid out options. No hard sells at all. Very efficient and completed multiple repairs in a short amount of time, because I brought car in from an hour away. My only concern was the price -- this is not a discount service by any means. But you know they do it right and they stand behind their work. I will definitely return to here for service in the future. More

Quick and did a good job. Everyone was very friendly and did their job very well. I appreciated their helpfulness. They are very professional. Did the job very quickly. Thank y Everyone was very friendly and did their job very well. I appreciated their helpfulness. They are very professional. Did the job very quickly. Thank you. More

Took care of business. Got my work done while I waited, spelled out maintenance coming up next time around, very satisfied. This is the quality of service I’ve come to expe Got my work done while I waited, spelled out maintenance coming up next time around, very satisfied. This is the quality of service I’ve come to expect at Jefferson City Honda. More

Good people and helpful Very courtiuos. Seemed to come natural to them to be very helpful. The car they loaned me was a brand new car that i did not expect. Very courtiuos. Seemed to come natural to them to be very helpful. The car they loaned me was a brand new car that i did not expect. More

Recall I came in for a recall on an air bag and was told I had an oil leak that was in danger of creating a fire in the engine. I had $285 worth of repair d I came in for a recall on an air bag and was told I had an oil leak that was in danger of creating a fire in the engine. I had $285 worth of repair done, left and my belt started squeaking. Taking it to our local garage the mechanic said the oil leaks were not fixed and that the dealership didn't go down far enough on the engine to fix the problem. I now have to have the leaks fixed at my local shop. This is my second trip to this repair shop and I haven't been pleased either time. I doubt I'll be back and would even look for a different repair shop to do recalls as I own several Honda's and probably will own more in the future. Love Honda, but not this one. More

Front brake issues. Very courteous throughout the appointment. It was quick and fixed the problem. Excellent explanation of what was wrong and what was done to fix the pr Very courteous throughout the appointment. It was quick and fixed the problem. Excellent explanation of what was wrong and what was done to fix the problem. More

State inspection Did my state inspection in 45 minutes. I had originally went somewhere else. That garage told me it would be 1 1/2 hours. Thank you Did my state inspection in 45 minutes. I had originally went somewhere else. That garage told me it would be 1 1/2 hours. Thank you More

Bryce Ramay provides excellent service Was in for a tire rotation and oil change. Wait was exactly what they said and the service is always excellent. Would definitely recommend people to Was in for a tire rotation and oil change. Wait was exactly what they said and the service is always excellent. Would definitely recommend people to Jeff City Honda. More

Honda found and fixed sensor issue Our Acura was having sporadic sensor issue and Honda service found and fixed quickly and explained the causes of failure and pointed out other service Our Acura was having sporadic sensor issue and Honda service found and fixed quickly and explained the causes of failure and pointed out other service items in pipeline More