Honda of Jefferson City - Service Center

Great Job Initial correspondence and evaluation of Honda warranty work on our Odyssey did not start out on the right foot. I believe this was due to a lack of k Initial correspondence and evaluation of Honda warranty work on our Odyssey did not start out on the right foot. I believe this was due to a lack of knowledge on this recall subject (paint repairs) by both our dealer and Honda corporate. Kent and Scott were very helpful once the repair plan was reached. They also bent over backward to ensure our family was taken care of while our vehicle was repaired, with a loaner for my wife to drive. Honda corporate did not offer this, our dealer recognized this as a fail on their part and made it right. Their communication was good, both phone and email. I will work with Kent and Scott again in the future if given the opportunity. Thank you Jefferson City Honda! More

Honda of Jefferson City Very prompt& friendly service. Byrce & his team keep you informed if they see any other needs while in the shop. Very, very happy customer!! Thank Very prompt& friendly service. Byrce & his team keep you informed if they see any other needs while in the shop. Very, very happy customer!! Thank you so much!! More

Oil change This Honda dealership has great service, generally. There was a miscommunication between myself and the gentleman that checked me in, but once noted, This Honda dealership has great service, generally. There was a miscommunication between myself and the gentleman that checked me in, but once noted, it was taken care of. Thanks, Bryce! More

Quick and friendly service Continued great service. Easy to schedule and we can either drop our vehicle off and take the shuttle or they have a nice waiting area. Continued great service. Easy to schedule and we can either drop our vehicle off and take the shuttle or they have a nice waiting area. More

Professional Service Work was done well and in a timely manner. Tyler was very helpful. I like the multi point inspection. They don't seem to mind if I do some of the w Work was done well and in a timely manner. Tyler was very helpful. I like the multi point inspection. They don't seem to mind if I do some of the work myself such as changing and air filter. More

Considerate and timely Employees were friendly and honest. We went in for oil change, tire rotation and change transmission fluid. It turned out that the tires did not need Employees were friendly and honest. We went in for oil change, tire rotation and change transmission fluid. It turned out that the tires did not need to be rotated. Kent explained to us why they did not roate the tires. He could have led us to believe they were rotated and we would not have knownthe differance. Appreciate the honesty! More

Very appreciative! Very thankful and appreciative of the JC Honda crew (Bryce & Mario) for getting me and out of the shop so quickly and for explaining to me what I need Very thankful and appreciative of the JC Honda crew (Bryce & Mario) for getting me and out of the shop so quickly and for explaining to me what I needed to do and why. Appreciate them both! More

Informative process I appreciated getting a text from Bryce with information about our vehicle being serviced, even including photos of the air filter and transmission fl I appreciated getting a text from Bryce with information about our vehicle being serviced, even including photos of the air filter and transmission fluid. The courtesy shuttle was convenient and timely and Ed was a pleasure to talk with. More

Experience Courteous and on time, Was told 1 hour and 15 minutes was 1 hour and 15 minutes . Great crew. Thank you for polishing the head lights . Courteous and on time, Was told 1 hour and 15 minutes was 1 hour and 15 minutes . Great crew. Thank you for polishing the head lights . More

Quick and complete care Brought in for routine service, got everything checked and minor repairs taken care of. Always feel more confident on the road after having service d Brought in for routine service, got everything checked and minor repairs taken care of. Always feel more confident on the road after having service done. More