Honda of Jefferson City - Service Center

Excellent as always I have had nothing but excellent service since purchasing my 2013 Honda CRV. As a single female, I never feel like I'm being taken advantage of. I ha I have had nothing but excellent service since purchasing my 2013 Honda CRV. As a single female, I never feel like I'm being taken advantage of. I have complete trust in my service manager and in the work that is done at this dealership. Thank you! More

Service I had fast and easy service experience they got me in quickly and out quickly only it would be better if I didn’t have to drive for the lake to get my I had fast and easy service experience they got me in quickly and out quickly only it would be better if I didn’t have to drive for the lake to get my truck serviced More

My review Great service. Friendly and timely. i appreciate that they call me first before doing any extra service and there is no pressure to have more done. I Great service. Friendly and timely. i appreciate that they call me first before doing any extra service and there is no pressure to have more done. I liked the reminder texts and the detailed report I got when the car was finished. More

Oil change Bryce and Tyler are always amazing! They both work hard to make their customers happy and keep them returning. Car is always good to go afterwards to Bryce and Tyler are always amazing! They both work hard to make their customers happy and keep them returning. Car is always good to go afterwards to so the people in the back have always done things right! More

Excellent Kent always does an excellent job. Texts me before doing anything major\costly to make sure it's okay with me. Didn't realize how bad my alignment was Kent always does an excellent job. Texts me before doing anything major\costly to make sure it's okay with me. Didn't realize how bad my alignment was until I drove away from the dealership! More

Oil change If I had to give a suggestion in general would be maybe to make it a bit faster but everything else was good. Bryce was very friendly and honest wh If I had to give a suggestion in general would be maybe to make it a bit faster but everything else was good. Bryce was very friendly and honest which I appreciate More

Great Friendly service I have used Jefferson City Honda for years and have been very pleased with their excellent service. Tyler always helps me and explains, in detail, wh I have used Jefferson City Honda for years and have been very pleased with their excellent service. Tyler always helps me and explains, in detail, what he recommends to keep my car running smoothly. More

Great service! Very personable! Great service and quick. They helped me call my maintenance contract and tried to get it changed to Jefferson City for me since i mov Very personable! Great service and quick. They helped me call my maintenance contract and tried to get it changed to Jefferson City for me since i moved. i was very pleased. One of the best Honda dealers I’ve used to far More

Great service Able to leave my car get oil changed come back when called and have it completed, no problems ! Tyler is very pleasant to work with ! Able to leave my car get oil changed come back when called and have it completed, no problems ! Tyler is very pleasant to work with ! More

Took longer than expected. Having made an appointment for 7:30am I would expect my car to be gotten to at 7:30am or soon thereafter. I was informed it would be started on in ab Having made an appointment for 7:30am I would expect my car to be gotten to at 7:30am or soon thereafter. I was informed it would be started on in about an hour and a half. At 10:00 I was called and told the repair would take about 2 and a half hours (12:30). No call. I called THEM back at 1:30pm. and they said they were still working on it and I should receive a call about 2:30pm. No call. I went ahead and arrived at the service center at 3:00pm expecting it to be finished. Turns out the rebuilt part that was used was defective and therefore required a replacement. It was going to take longer time than I had. They did set me up with a nice loaner car at no charge, which I appreciate. In addition, when I got my car back the next day, the thumb button of the gear shift had been rubber-banded to ensure it would stay in! In the past, I have superglued it in place. This time, not just the button but the plastic attachment had broken off deep within the gear shift. I was not even informed that it had come apart while in their care - just simply rubber-banded. Overall my experiences with this service center have been positive over the many years. Just wish they would honor the appointment times and be better at communicating with the customer. More