Honda of Jefferson City - Service Center

Excellent Kent always does an excellent job. Texts me before doing anything major\costly to make sure it's okay with me. Didn't realize how bad my alignment was Kent always does an excellent job. Texts me before doing anything major\costly to make sure it's okay with me. Didn't realize how bad my alignment was until I drove away from the dealership! More

Oil change If I had to give a suggestion in general would be maybe to make it a bit faster but everything else was good. Bryce was very friendly and honest wh If I had to give a suggestion in general would be maybe to make it a bit faster but everything else was good. Bryce was very friendly and honest which I appreciate More

Great Friendly service I have used Jefferson City Honda for years and have been very pleased with their excellent service. Tyler always helps me and explains, in detail, wh I have used Jefferson City Honda for years and have been very pleased with their excellent service. Tyler always helps me and explains, in detail, what he recommends to keep my car running smoothly. More

Great service! Very personable! Great service and quick. They helped me call my maintenance contract and tried to get it changed to Jefferson City for me since i mov Very personable! Great service and quick. They helped me call my maintenance contract and tried to get it changed to Jefferson City for me since i moved. i was very pleased. One of the best Honda dealers I’ve used to far More

Great service Able to leave my car get oil changed come back when called and have it completed, no problems ! Tyler is very pleasant to work with ! Able to leave my car get oil changed come back when called and have it completed, no problems ! Tyler is very pleasant to work with ! More

Took longer than expected. Having made an appointment for 7:30am I would expect my car to be gotten to at 7:30am or soon thereafter. I was informed it would be started on in ab Having made an appointment for 7:30am I would expect my car to be gotten to at 7:30am or soon thereafter. I was informed it would be started on in about an hour and a half. At 10:00 I was called and told the repair would take about 2 and a half hours (12:30). No call. I called THEM back at 1:30pm. and they said they were still working on it and I should receive a call about 2:30pm. No call. I went ahead and arrived at the service center at 3:00pm expecting it to be finished. Turns out the rebuilt part that was used was defective and therefore required a replacement. It was going to take longer time than I had. They did set me up with a nice loaner car at no charge, which I appreciate. In addition, when I got my car back the next day, the thumb button of the gear shift had been rubber-banded to ensure it would stay in! In the past, I have superglued it in place. This time, not just the button but the plastic attachment had broken off deep within the gear shift. I was not even informed that it had come apart while in their care - just simply rubber-banded. Overall my experiences with this service center have been positive over the many years. Just wish they would honor the appointment times and be better at communicating with the customer. More

Great folks who done an awesome job on my F150 Great technicians who worked hard to diagnose a problem. These guys rock. They were attentive to my timeline as I was going out of town that day. I dr Great technicians who worked hard to diagnose a problem. These guys rock. They were attentive to my timeline as I was going out of town that day. I drive a Ford....bought my truck there. They did a great job. More

Terrific I was very impressed with the service department and loved the ice cream and shuttle service to nearby shopping. Have definitely found my new service I was very impressed with the service department and loved the ice cream and shuttle service to nearby shopping. Have definitely found my new service department. More

Oil change. Service center took my car in near scheduled time, checked it over and completed service requested, as well as noting items needed in near future. The Service center took my car in near scheduled time, checked it over and completed service requested, as well as noting items needed in near future. They were polite and helpful, not pushy. Waiting area was great! More

Best Dealer and Service ever I had been to 2 other Honda Dealers spent a lot of money and time trying to figure out what was wrong with my car. I was at Jefferson Honda for two h I had been to 2 other Honda Dealers spent a lot of money and time trying to figure out what was wrong with my car. I was at Jefferson Honda for two hours and they new what it was. It got fixed for a fair price. Kent was super i. Help and keeping me informed. I’ve driven 800 miles and no reoccurrence. Again if I could do 10 stars I would. More