Honda of Jefferson City - Service Center

My service was great. Bryce was extremely helpful and nice. Waited longer than usual but I definitely will be booking with him again for my car maintenance. nice. Waited longer than usual but I definitely will be booking with him again for my car maintenance. More

mean little critters We had to take our new Honda in because of all the warnings coming on. Not happy after all a new car only 6,000 miles what the heck? But come to find We had to take our new Honda in because of all the warnings coming on. Not happy after all a new car only 6,000 miles what the heck? But come to find out it was a critter of some kind chewed some wires. They got us in and fixed really quickly. Guess that is what you get when you live in the country. They also washed our car before we left and like I said we live in the county so it really needed it.. Thanks to everyone at Honda Great Job! More

Service writer is a scam artist: had oil change and he showed me dirty filters that should be changed, these filters were not the same as mine different in size. I just had them changed in my home town showed me dirty filters that should be changed, these filters were not the same as mine different in size. I just had them changed in my home town More

Kent took excellent care of the service needs of my van within a reasonable amount of time. I appreciate the detailed Followup report on my van’s condition after my appointment. within a reasonable amount of time. I appreciate the detailed Followup report on my van’s condition after my appointment. More

I had a really great experience. I was treated with respect, and not like an idiot. My concerns about my vehicle were listened to and inspected rather than brushed off. My time was also taken into cons respect, and not like an idiot. My concerns about my vehicle were listened to and inspected rather than brushed off. My time was also taken into consideration as I was offered a shuttle ride to any place nearby. I was also given a courtesy call about the cost of the repair and the remaining time to fix the issue once it was identified. Honestly, this type of service makes me want to be a loyal Honda customer. More

I recently moved and am happy to say the transition to the dealership here in Jefferson City went very smooth. The service advisor was able to help with my service agreement from FL. I was very pleased. the dealership here in Jefferson City went very smooth. The service advisor was able to help with my service agreement from FL. I was very pleased. More

Not very happy at all. We feel ripped off, and that is after waiting over 3 hours. We called and asked if they had time to look at our pilot the same day and they could. We had a slow tire leak, our re after waiting over 3 hours. We called and asked if they had time to look at our pilot the same day and they could. We had a slow tire leak, our rear ac blower was not working and I said our dash kept saying check fuel cap. I told the service guy every thing and that my check gas cap had Just went away. He said it takes 6 key cycles after refitting the gas cap for the error to clear if everything is good and I said great. I thought well 1 less thing. The service guy never said anything about taking more than 3 hours and charged us for a evap system test. I felt that this was not necessary since the error went away and he himself said it takes 6 key cycles to clear. Then he tells us that if it keeps up, and this was only the first time we ever saw this error, to replace the gas cap. A new gas cap is $50, he charged us $80 for the evap test. We complained saying that doesn’t seem right and he said well he didn’t charge us for the 3 hours that we were there. We are very disappointed. This is our second Honda and after decades of service at Honda I am afraid we will not go back. More

Kent in Service does a great job taking care of me. I was in and out quickly. I appreciate all that they do. Thanks Honda! in and out quickly. I appreciate all that they do. Thanks Honda! More

I appreciate the ease of making appointments.when I need them and the thorough service. Bryce in the service department always seems to go the extra mile! them and the thorough service. Bryce in the service department always seems to go the extra mile! More

Honda of Jefferson City called and let me know I had a recall on my car, they schedule my appointment while we were on the phone. A day before the appointment they called to verify my parts where there an recall on my car, they schedule my appointment while we were on the phone. A day before the appointment they called to verify my parts where there and verified I was going to be able to make the appointment. While I was there I had my car serviced, they recommend some additional services that I went a head and okayed. Tyler keep me up to date on the progress of the work. My car was repaired and serviced as requested. Satisfied Customer! More