Honda of Jefferson City - Service Center

This is the first time I have ever had issues. My running light on my headlight was off and I asked it to be looked at. I was told if it was the bulb it would be free but if there was an issue with my actual light on my headlight was off and I asked it to be looked at. I was told if it was the bulb it would be free but if there was an issue with my actual headlight then it would be $150. I asked for a telephone call before anything happened, and I received nothing. I assumed it was free since I received no call. I guess thats what I get for assuming. I returned and was given my car back after four hours. Then I was charged $190 because instead of calling me they went ahead and removed my bumper adjusted my light. I was very upset but I didn't want to make a scene so I paid it. However I did make a comment about not calling me which was ignored. This is the only issue I have had in the three years I've had my car. But if this continues then I'll be taking my business elsewhere. The person I dealt when I arrived was not Tyler. Tyler has always been nice to me. Although he is the person I made the comment to about not calling me while I was paying. More

Really appreciate the fast, friendly service every time I’m there! Bryce is always courteous and helpful. I have confidence the job will be done right. I’m there! Bryce is always courteous and helpful. I have confidence the job will be done right. More

I got service Kent Hager and he is really good. He is very knowledgeable about the car. Also courtesy van driver is also very nice very knowledgeable about the car. Also courtesy van driver is also very nice More

Kent is always very pleasant to work with and very professional. I get great service every time I visit the service department despite the reason. General maintenance or an issue with my vehicle. professional. I get great service every time I visit the service department despite the reason. General maintenance or an issue with my vehicle. More

Excellent service. I really appreciate the work that was done and the effort put forth to get our vehicle in on the day we requested. done and the effort put forth to get our vehicle in on the day we requested. More

Tyler is my go to service rep and he is always prompt and professional. He sees to whatever issues I have with my vehicle and alerts me to all service that is needed. He is the reason I continue to use Hon professional. He sees to whatever issues I have with my vehicle and alerts me to all service that is needed. He is the reason I continue to use Honda for my car service needs. More

My services did a very good job taking care of my car, communicating it’s needs with me and planning for my next servicing. He also washed my car. First time offered in all my years taking it there. communicating it’s needs with me and planning for my next servicing. He also washed my car. First time offered in all my years taking it there. More

Really enjoy working with Kent for service needs. This visit I didn't have an appt but Kent was able to get me in on short notice. When your service advisor remembers you its makes the experience that muc visit I didn't have an appt but Kent was able to get me in on short notice. When your service advisor remembers you its makes the experience that much better. Keep up the great work you do Kent!! More

The service was great! The staff was friendly, my car maintenance was done early, and I truly enjoyed the experience. I would highly recommend using Honda of Jefferson City! maintenance was done early, and I truly enjoyed the experience. I would highly recommend using Honda of Jefferson City! More

Denise and I have nothing but good things to say about this dealership. From the time we walked in 2. Years ago looking for a vehicle. Eddie in sales, Bryce in service and the courtesy van driver. We have this dealership. From the time we walked in 2. Years ago looking for a vehicle. Eddie in sales, Bryce in service and the courtesy van driver. We have always been treated very professionally. More