Honda of Jefferson City - Service Center

Above and beyond! I wish that I had the kind of above and beyond dealership locally that I experienced with Keith Hanson and Jefferson City Honda. Nothing is more stres I wish that I had the kind of above and beyond dealership locally that I experienced with Keith Hanson and Jefferson City Honda. Nothing is more stressful than having multiple car issues while on vacation 1000 miles from home, and nothing is more impressive than how I was treated late in the afternoon on a very busy day when your service center was short 2 mechanics. The service advisor checking me in was businesslike efficiency, prioritizing customers standing in front of him with multiple ringing lines (Kent Hager, I think? nice young guy with the patience of a saint). While waiting longer than anticipated due to being short-handed, Josh Ecton was helpful in putting customers at ease with the kind of friendliness that builds customer loyalty. And while other service directors might be anxious to close the doors at 5 pm, leaving problems with the unlucky customer and the guys in the garage, Keith Hanson spent a great deal of very valuable time after the end of the day, working between his team and his customer, with confidence and thoroughness, to correctly identify and address issues that had gone unnoticed by my local dealer and other mechanics. Our family reunion was saved, and I have only warm memories of Missouri, and Keith and Jefferson City were as much a highlight as Branson. Our family has not joined the rest of the family in Missouri before, but we hope to return again next year. It would be a pleasure to have service needed and to have it completed at Jefferson City while in the area. Thank you! More

oil change went in to get an oil change and everyone treated me so good and made me feel so important. great staff with awesome personalities and great customer went in to get an oil change and everyone treated me so good and made me feel so important. great staff with awesome personalities and great customer service. More

Excellent Customer Service I took my 2014 Honda Accord to Honda of Jefferson City on 08/25/15 for an oil change and tire rotation and received excellent customer service....whic I took my 2014 Honda Accord to Honda of Jefferson City on 08/25/15 for an oil change and tire rotation and received excellent customer service....which for a change is, well very refreshing. My service advisor Kent Hager went above and beyond to ensure I was well taken care of. Kent reviewed my overall vehicle inspection and advised that my vehicle is in great shape and that he would double check things again during my next service visit. Excellent customer service earns customer loyalty! I highly recommend Honda of Jefferson City for Honda Automobile service! More

Easy, quick, informative! Great service they should do student discount. The service was great he contacted me if he had questions for me. The price should be priced matched fr Great service they should do student discount. The service was great he contacted me if he had questions for me. The price should be priced matched from other companies and or special deal everyone in awhile. More

Knocked My Socks Off!!! The Service Department has taken care of my vehicles over the past many years. I call for an appointment and am always able to get scheduled quickly. The Service Department has taken care of my vehicles over the past many years. I call for an appointment and am always able to get scheduled quickly. When I pull into the service bay, I am always asked if I will wait or need a shuttle. Most times I stay, sometimes I get a ride back to my workplace. (The shuttle driver is excellent also) No matter what service I have done (lube, oil, filter or install new tires) it is completed very quickly. More

Efficient, Friendly, thorough! Honda explains everything they need to do and why it is necessary. I appreciate that! They also shuttle me to the YMCA . That's service! Honda explains everything they need to do and why it is necessary. I appreciate that! They also shuttle me to the YMCA . That's service! More

Great Service Always! The folds at Honda of Jefferson City always take good care of me. I would not even entertain the thought of taking my CRV anywhere else, because those The folds at Honda of Jefferson City always take good care of me. I would not even entertain the thought of taking my CRV anywhere else, because those service guys (especially Kent and Brian) consistently provide superb customer service. More

excellent Good service, friendly and he told me what is wrong with vehicle and cost. I would recommend the service to my friends and relatives too.. Good service, friendly and he told me what is wrong with vehicle and cost. I would recommend the service to my friends and relatives too.. More