Honda of Jefferson City - Service Center

Great Customer Service The guys in the Service Center provide great customer service. I have been there twice now and can say I have never had better customer service at an The guys in the Service Center provide great customer service. I have been there twice now and can say I have never had better customer service at any other dealership. From the time I drop my car off to the time they walk me to my car when I leave I feel like they are making my visit and vehicle their priority that day. Thank you Brian for going the extra mile! More

Monthly maintenance For years we have brought our car to Honda for servicing whhich is an hour drive for us. Our mechanic has always been honest and upfront with what nee For years we have brought our car to Honda for servicing whhich is an hour drive for us. Our mechanic has always been honest and upfront with what needs to be done. Everyone we encounter has been very friendly. More

Good dealership The employees were very nice and helpful and knowledgable. They got me in and out quickly. I got my car here and I'll continue to have them servicing The employees were very nice and helpful and knowledgable. They got me in and out quickly. I got my car here and I'll continue to have them servicing it. More

honda service I was very pleased with the service I received. Everyone was very friendly and professional. The service was fast and they did a great job they als I was very pleased with the service I received. Everyone was very friendly and professional. The service was fast and they did a great job they also cleaned up after themselves very well. I was impressed with how family oriented they were they even opened the doors for me because I had small children. The only downfall was that I thought the price was a bit high. More

Tire/wheel noise back of car I noticed some noise in the rear driver side tire/wheel. It almost sounded like a wheel bearing was going out. After a quick diagnosis, Kent Hager, my I noticed some noise in the rear driver side tire/wheel. It almost sounded like a wheel bearing was going out. After a quick diagnosis, Kent Hager, my Service Advisor, replaced the back axle which was covered under warranty. It was completed when promised. Even though I bought my Honda from another Dealership, Kent's earned my trust and I will continue to have him care for my Honda. More

Good service, low pressure My pet peeve about having my car serviced is the pressure to upsell additional service while you're there. I was offered a service my car might benefi My pet peeve about having my car serviced is the pressure to upsell additional service while you're there. I was offered a service my car might benefit from but was not pressured at all when I declined the offer to have it done. Oil change was done quickly - in and out of there in less than an hour. More

Major Engine Repair I especially want to complement Brian Towne, Service Advisor, for the recent repair on my Honda 2009 Accord. He kept us informed of the trouble-shoot I especially want to complement Brian Towne, Service Advisor, for the recent repair on my Honda 2009 Accord. He kept us informed of the trouble-shooting and diagnosis of the engine problem and advised us of the plan to correct the issues - which included a timing belt, shim kit, cam shaft and rocker arm repair. Most importantly, he advised us of the potential cost so we were not surprised by the final bill. Brian took interest and care in the car as it if was his own, that was very reassuring. When I visit again for any service, I can be sure that Brian will provide the best advice for correcting faults with my Honda vehicles (I own three). More

Services Total experience with the service center with Brian towne was awesome..,professional and friendly.. I am very pleased with the dealership and all sta Total experience with the service center with Brian towne was awesome..,professional and friendly.. I am very pleased with the dealership and all staff,thankyou More

Excellent It was great from the moment I pulled my car into the bay as I was greeted professionally by a young African American gentleman and by Brian. I appre It was great from the moment I pulled my car into the bay as I was greeted professionally by a young African American gentleman and by Brian. I appreciate the Honda product and excellent customer service. Brian is very professional and knowledgeable about the Honda brand. The customer service and expertise exhibited by the Honda staff puts customers at ease and increases return business. Also the courtesy van driver is punctual and nice. More

As avertised! I needed to drive about 60 miles for the recall service. I was told the service would take an hour and a half to complete. Service was completed in I needed to drive about 60 miles for the recall service. I was told the service would take an hour and a half to complete. Service was completed in less than 90 minutes and I was on my way home. Thank you. More