Honda of Jefferson City - Service Center

Routine good Routine first 10,,, mile should not be problematic, so its good when that actually happens with help from service staff even if they only have vague s Routine first 10,,, mile should not be problematic, so its good when that actually happens with help from service staff even if they only have vague squeak concerns, andon a saturday morning. A chic filet breakfast later it is finished and we were ready to do yard work!! Maybe take a little longer next time!!!! More

Service Section got my civic honda in and out in a timely manner, oil change. My time is very valuable to me, so much appreciated!! Section got my civic honda in and out in a timely manner, oil change. My time is very valuable to me, so much appreciated!! More

Service Great service rep and communicated to aid in getting my car in quickly and finished in a timely manner! I will continue to get my vehicle services at Great service rep and communicated to aid in getting my car in quickly and finished in a timely manner! I will continue to get my vehicle services at this location! Always a positive experience!! More

Tire change Awesome service!!! I couldn't be happier with my experience! Hey went above and beyond. James Lynch and Brian and service made sure I was taken care o Awesome service!!! I couldn't be happier with my experience! Hey went above and beyond. James Lynch and Brian and service made sure I was taken care of. More

Oil change and tire rotation Got in on time of appointment and it took around an hour total time. Broc was very pleasant and quite helpful. Very polite young man. Got in on time of appointment and it took around an hour total time. Broc was very pleasant and quite helpful. Very polite young man. More

Always a pleasant experience I bought my 2014 Ridgeline at this dealership. The service dept guys are the best. Have had a regular service performed here and will continue to do s I bought my 2014 Ridgeline at this dealership. The service dept guys are the best. Have had a regular service performed here and will continue to do so. Will also buy my next Ridgeline here. Good honest people here, from my experiences!!! More

many problems I took the Honda Accord in for the airbag recall, but also because the cooling and heating did not work. The service was excellent and far less expens I took the Honda Accord in for the airbag recall, but also because the cooling and heating did not work. The service was excellent and far less expensive than expected. The Honda dealer service people really know Honda cars better than anyone else. They were extremely courteous and professional. Brian there is a master of customer service and he has great and excellent communication skills. More

Great Serivce-Best Employees My local Honda dealership is no good, so I was visiting my family and decided to take my Odyssey in for warrenty service and I am so glad I took it he My local Honda dealership is no good, so I was visiting my family and decided to take my Odyssey in for warrenty service and I am so glad I took it here! I literally pulled in, spoke with the tech mission got two problems fixed and I was out the door in 45 minutes all of this with no appointment! I will be going back for all my service from now on. More

Needs training in communication Rodents wreaked havoc by chewing on wires in engine. I contacted insurance & this was covered. It took over 2 weeks for Broc, Honda dealership, to get Rodents wreaked havoc by chewing on wires in engine. I contacted insurance & this was covered. It took over 2 weeks for Broc, Honda dealership, to get the information to my insurance claim agent, even when a local claims agent came to the dealership to see the damage & write a check, Broc refused it. But they were in agreement to dollar amounts to fix. When I called he tells me there is a hold up with the insurance company. I called them again & was told a different story (which I believe) & then she called Broc again. Finally ok to order engine harnesses, was told the car would be ready "Monday or Tuesday." Finally got a call about 3:30, almost 4 pm that I could pick it up Tuesday. Car was towed to Honda dealership the evening of April 17th & I was finally able to pick it up May 3. Broc was easy to talk to, but I'm astonished how he (or could have been other staff) could not properly fax the estimate to the insurance representative or accept the check from insurance rep when approving necessary work. I do not understand what the hold up was with the Honda dealership. More

Taking care of business I bought my Odyssey at Honda in Jefferson City and have only had maintenance done at the dealership. This is going on 9 years of great service. The I bought my Odyssey at Honda in Jefferson City and have only had maintenance done at the dealership. This is going on 9 years of great service. The service managers have always been courteous and professional. Of those managers, Kent Hager has taken the time to understand my level of understanding of cars and communicated what's going on with my car. Last year the day before going on vacation a light came on in the car. I was very panicked, especially when the diagnostic wasn't good. Ken took care of the situation and made sure we had a vehicle for our trip. This is just one of the times Kent has helped me out with my car. Personal relationships is what makes Kent Hager a great person to work with at Honda. I know he will always take care of my car and make sure I know what's going on with it. I highly recommend working with Kent. More