Honda of Jefferson City - Service Center

Service was fine Everything went fine with our appointment. Work was done well. We weren't sure about some of the suggested services so decided to research our records Everything went fine with our appointment. Work was done well. We weren't sure about some of the suggested services so decided to research our records and verify past services done on our car. We have now scheduled to complete the recommended services. More

Quick and efficient I was helped immediately, my car was serviced quickly and upcoming service needs were discussed with me. I was done in less than one hour. I was helped immediately, my car was serviced quickly and upcoming service needs were discussed with me. I was done in less than one hour. More

Courteous and friendly I get very good customer service from service Manager Kevin and from Brian, Kent or Broc in scheduling service, advice and answering my questions. Ve I get very good customer service from service Manager Kevin and from Brian, Kent or Broc in scheduling service, advice and answering my questions. Very helpful and courteous. More

Cross tour shaking The service was good, but the problem of the car shaking at normal highway speed wasn't corrected, even with two different sets of new tires. Shake The service was good, but the problem of the car shaking at normal highway speed wasn't corrected, even with two different sets of new tires. Shake became noticeable at start of vacation (Missouri to Florida). Had tires checked at Honda dealer in Florida and no improvement. Replaced tires in Virginia (Goodyear). Just made the shake more noticeable. Had tires checked and rebalanced at another Honda dealer in Pennsylvania. No change. On return from trip, had Jeff City dealer check again. Replaced tires again with new factory Michelin tires and same shake. Dealer ship personnel were helpful as always. Good service. I can't take another long trip in this car with the annoying shake, so have put the car up for sale. More

Great Guys! Your service department is great! All of the guys are so quick, helpful and honest. I never have trouble getting an appointment. I love coming in an Your service department is great! All of the guys are so quick, helpful and honest. I never have trouble getting an appointment. I love coming in and seeing them! More

looking forward to my next visit. Everyone is always so friendly. They treat me like family every time I am there. I look forward to going there every time I have to get maintenance. Everyone is always so friendly. They treat me like family every time I am there. I look forward to going there every time I have to get maintenance. More

excellent service We arrived at the dealership and we were checked in. Ther service advisor kept us advised of the progress We were served in a very timely manner. We arrived at the dealership and we were checked in. Ther service advisor kept us advised of the progress We were served in a very timely manner. More

Service review New call center is much better. I was very frustrated earlier as the appointment did not cover what I had requested on the phone when making the servi New call center is much better. I was very frustrated earlier as the appointment did not cover what I had requested on the phone when making the service appointment. Much better now. More

2 Hours to Patch a Tire Tire pressure light had come on multiple times. Asked my daughter to take it to the dealership to the dealership. 2 Hours and $25.50 later, the patch Tire pressure light had come on multiple times. Asked my daughter to take it to the dealership to the dealership. 2 Hours and $25.50 later, the patch job was finished. Sure hope the patch holds More

Oil change I took my car for oil change and the representative told me 30-45 mints wait time. It took them 1 1/2 hour to finish it, because the mechanic took lun I took my car for oil change and the representative told me 30-45 mints wait time. It took them 1 1/2 hour to finish it, because the mechanic took lunch in the middle of. Changing the oil and left came back from lunch and finish my car. They don't care about the customers More