Honda of Jefferson City - Service Center

Routine maintenance Brock was excellent at advising our service needed. His team of mechanics paid close attention to other needs and promptly discussed them with us bef Brock was excellent at advising our service needed. His team of mechanics paid close attention to other needs and promptly discussed them with us before dong the work. More

Quick Oil Change After spending what seemed like endless weekends and evenings driving to and from high school soccer games, I finally had a Saturday afternoon open fo After spending what seemed like endless weekends and evenings driving to and from high school soccer games, I finally had a Saturday afternoon open for an oil change. I thought it was a long shot, but wanted to have my oil changed at the dealership. I have all work done to my vehicle at the dealership because I like knowing all my records are in one location. You can imagine my surprise when they told me they had an opening for an oil change. Thanks for having time for me and my pilot! More

Checking air bag light Quick appointment. Full analysis of the computer system controlling airbags. resolved in half a day. They test drive the vehicle to make sure fix wo Quick appointment. Full analysis of the computer system controlling airbags. resolved in half a day. They test drive the vehicle to make sure fix worked. More

The wait My average wait fir service is around an hour. With this experience, it was almost two hours. Not sure if the service center overbooked or what, but My average wait fir service is around an hour. With this experience, it was almost two hours. Not sure if the service center overbooked or what, but I was not pleased! More

Excellence in service and quality of customer service Very knowledgeable and helpful staff. I can always count on the Honda quality service and parts. I no longer receive any coupons they help with cost Very knowledgeable and helpful staff. I can always count on the Honda quality service and parts. I no longer receive any coupons they help with costly mantinence services. More

Great experience Mike has always been helpful and knowledgeable. I have always serviced my car here and have worked with many different services managers and have alw Mike has always been helpful and knowledgeable. I have always serviced my car here and have worked with many different services managers and have always had a great experience. More

Highly Recommended!!! They got me in on time and my service time was faster than expected. They were kind and honest. I would recommend them to anyone and look forward to They got me in on time and my service time was faster than expected. They were kind and honest. I would recommend them to anyone and look forward to working with the service staff in the future! More

Efficient, friendly and reasonable Air bag recall repair was accomplished in an efficient manner. Multipoint inspection revealed some additional needed maintenance items which they were Air bag recall repair was accomplished in an efficient manner. Multipoint inspection revealed some additional needed maintenance items which they were able to finish at the same time at reasonable cost. Service rep (Mike) was outstanding -- friendly, accommodating,explained things well. Shuttle service was also very helpful. Thank you! More

Great Service It was prompt - drove in, got out, signed a paper (work was a recall and free), offered a ride It was friendly - voices and faces showed a concern fo It was prompt - drove in, got out, signed a paper (work was a recall and free), offered a ride It was friendly - voices and faces showed a concern for my welfare It was helpful - I took the opportunity while my vehicle was being serviced to discuss a situation that had been ongoing since I bought the car last February. They understood my situation with dealing with two prior employees and moved as fast as they could to rectify it. I will be back because of that! More

Customer service Our service adviser did an excellent job. I appreciated the time he took to investigate exactly what our Acura B1 and 6 requirements meant and what n Our service adviser did an excellent job. I appreciated the time he took to investigate exactly what our Acura B1 and 6 requirements meant and what needed to happen to accomplish the required work. He was very helpful in all ways! I would prefer to deal directly with a service adviser when scheduling maintenance to the car as they understand more what the requirements are verses the assistant/scheduler that is now in between the service adviser and the customer. She did not seem the have the knowledge to know how to put the required information into the computer that was necessary for the service adviser to know exactly what I was asking to have completed. But I know sometimes change is hard and we have been loyal Honda customers for over 20 years at this dealership and have been pleased with the level of service all through the years. We are especially pleased to see Michael back. More