Honda of Jefferson City - Service Center

Super Service As usual great service! Wait was normal for my service requests. Good WIFI & a refreshment made the wait period go quickly. Will come again. Thank As usual great service! Wait was normal for my service requests. Good WIFI & a refreshment made the wait period go quickly. Will come again. Thanks More

service appointment I drive to this Jefferson City dealer from St. James MO for service because they always treat me nice and explain any problems they find very well and I drive to this Jefferson City dealer from St. James MO for service because they always treat me nice and explain any problems they find very well and give me options. They are never pushy. I buy from this dealer also. More

Excellent Service at Jefferson City Honda I drove into Jefferson City Honda from Fulton, MO and did not have an appointment. I was helped immediately. Awesome staff and service. Love it. I drove into Jefferson City Honda from Fulton, MO and did not have an appointment. I was helped immediately. Awesome staff and service. Love it. More

Great customer service! My service needs were promptly addressed by very a friendly and courteous staff. My service writer Mike Soukup was very helpful in pointing out serv My service needs were promptly addressed by very a friendly and courteous staff. My service writer Mike Soukup was very helpful in pointing out service issues that I otherwise would not have not known about. More

Good Service The Service Department did a very good job of taking care of my vehicle and discussing with me my concerns. They bent over backwards to ensure that wh The Service Department did a very good job of taking care of my vehicle and discussing with me my concerns. They bent over backwards to ensure that when I left that I was satisfied. The staff is always very friendly and their expertise shows. The bad part was trying to set up this appointment. This new process sucks!!! I had to go through a call center and it took 12 minutes. I used to be able to call Service directly and that took 30 seconds so PLEASE get rid of the call center!!! Also just have a simple survey that says the service was good or not good and why. Needing a 25 word minimum and having to cross every T and dot every I is absurd!! Bottom Line the Service Department is great this other stuff is ridiculous and I am being nice!!! More

Oil change/rotation/air bag Wonderful service! Took care of my air bag as well as scheduled oil change. Even asked to rotate my tires when I forgot to say it. Very positive ex Wonderful service! Took care of my air bag as well as scheduled oil change. Even asked to rotate my tires when I forgot to say it. Very positive experience! More

Service counter eorker The service counter man...Broc Tellman (service advisor) was friendly and professional. Keep us informed on the time schedule. We were very pleased The service counter man...Broc Tellman (service advisor) was friendly and professional. Keep us informed on the time schedule. We were very pleased with the service. We live 45 miles away but will definitely drive back to Jeff City when we need our oil change again. More

Oil change Service dept very nice and prompt, got right in , he took me to my van and made sure I had no questions. My overall experience was nice and smooth. Service dept very nice and prompt, got right in , he took me to my van and made sure I had no questions. My overall experience was nice and smooth. This was first time to have serviced since purchasing new van More

Batter in fob Thought fob needed repair. Went in to see if working . Just needed battery. Asked about recall on airbag. Was waiting on second notice from honda abo Thought fob needed repair. Went in to see if working . Just needed battery. Asked about recall on airbag. Was waiting on second notice from honda about replacement. Did not receive one. Asked Kent about it. He looked up the vin and my car was on list. He put me on list, took in for replacement then went back for tires. More

Frustrated The last 2 times I have brought my Ridgeline in for service I have been told my differential needs serviced. When I bought my Ridgeline with approxima The last 2 times I have brought my Ridgeline in for service I have been told my differential needs serviced. When I bought my Ridgeline with approximately 16000 miles on it I paid to have it Honda Certified, which means all of the fluids and filters should have been changed or serviced at that time. Since you people do all of my service work it is frustrating that you don't keep records of my vehicle. It would seem that your service personal or under pressure to find something wrong with my vehicle. I am concerned that customer service is not important after sitting with a lady customer that was told her car would be ready in 2 hours and was still sitting there after 4 hours when I left. the kicker is she had purchased her car only 4 days before. I am wondering if I shouldn't do my own service work or take it some where else. More