Honda of Jefferson City - Service Center

Above and beyond I can't say enough about this service department. Ken really came through in owning up to a part failure that was possibly overlooked during the last I can't say enough about this service department. Ken really came through in owning up to a part failure that was possibly overlooked during the last service. Dave the service manager wanted to make it right and took the extra step to make sure I was completely satisfied with the resolution. Considering I am a full to.e Guard Member and facing the end of my tour by the end of this year. Times are uncertain, money short and facing a vehicle being down was a hardship for our family. They really came through, corrected the problem and got us back on the road. I am extremely grateful for all that they did. PS The new service department looks great! More

Very fast friendly service! I had an appointment for an oil change and tire rotation on a Saturday. This was my first trip to the new location. It is really, really nice! I lo I had an appointment for an oil change and tire rotation on a Saturday. This was my first trip to the new location. It is really, really nice! I love the location and the building. The service manager shook my hand and introduced himself. It was just fantastic! More

SERVICE CENTER I HAD GOOD SERVICE , I LIKE NEW LOCATION VERY FRIENDLY AND NICE , I will back for buy new car in march . i like Honda car , i have good experience wi I HAD GOOD SERVICE , I LIKE NEW LOCATION VERY FRIENDLY AND NICE , I will back for buy new car in march . i like Honda car , i have good experience with my car. More

Exceptional service! Always great service! They check everything & when I leave it know my car is up to date on everything it needs. Everyone is so friendly & professional Always great service! They check everything & when I leave it know my car is up to date on everything it needs. Everyone is so friendly & professional. More

Battery replacement My battery had to be replaced due to a bad cell. I had just purchased it a year ago from Honda. It was still under warranty so they replaced it with n My battery had to be replaced due to a bad cell. I had just purchased it a year ago from Honda. It was still under warranty so they replaced it with no charge. I was able to get my car in and done within an hour. More

Same high standard of service but in a nice new facility! The service advisors are friendly and knowledgable. I worked with Kent Hager initially. He was good to work with. On Saturday Brock Tellman (?) filled The service advisors are friendly and knowledgable. I worked with Kent Hager initially. He was good to work with. On Saturday Brock Tellman (?) filled in. He is always great to deal with. The service manager also made sure to QC the work and our experience. The new facility is very nice. No longer do you stand in the service bay to check in or pick up your vehicle. More

Service OK disappointed in honda CRV Everyone at the dealership fine they did all they could. I was there 6 hours getting it hopefully fixed very little heat from vents.With heated seats Everyone at the dealership fine they did all they could. I was there 6 hours getting it hopefully fixed very little heat from vents.With heated seats I really did not pay that much attention. With 50,000 mile 2014, my heater core was plugged up they struggled running solution through it but finally got good heat. In 45 years of owning cars this is the first new car I have had never had a car with plugged core. Of course out of warranty but wonder if core will plug up again or if corrosion will eat the block shortening the life of the motor, I would like the answer to that question. I called the corporate Honda service line mostly what I got was it was out of warranty and make sure I am very satisfied with my service experience. . Just disappointed with the quality of my CRV expected more than that from Honda. More

Warranty repair I had an intermittent problem with my vehicle. The service dept arranged for me to have it tested while the problem existed without waiting due to th I had an intermittent problem with my vehicle. The service dept arranged for me to have it tested while the problem existed without waiting due to the nature of the issue. The problem was identified and fixed under warranty. Very courteous service. More

oil change we consistently receive excellent service from the team at Honda of Jeff City. Service is done promptly and correctly. Other items of concern are br we consistently receive excellent service from the team at Honda of Jeff City. Service is done promptly and correctly. Other items of concern are brought to our attention for approval. More

Great service Kent Hager took care of everything and made sure everything was done that I needed. Staff and courtesy drive were very efficient and friendly. Will d Kent Hager took care of everything and made sure everything was done that I needed. Staff and courtesy drive were very efficient and friendly. Will definitely return. More