Honda of Jefferson City - Service Center

Excellent The service always have been great. Kent always find the way to make the repairs in the easier way for the customer.. The curtesy van priceless. The service always have been great. Kent always find the way to make the repairs in the easier way for the customer.. The curtesy van priceless. More

Program key for, recalls, and questions about tires Everyone was very kind, have me all the information I needed to make informed decisions, and there was a lovely waiting area. I appreciated the update Everyone was very kind, have me all the information I needed to make informed decisions, and there was a lovely waiting area. I appreciated the updates as they were working as well. More

Oil change, dent & ding, fabric touch up, 60,000 mile check The work was great but taking 7 hours is a little ridiculous which is the only reason I gave 3 star instead of 5. Did a very good job fixing my dent The work was great but taking 7 hours is a little ridiculous which is the only reason I gave 3 star instead of 5. Did a very good job fixing my dent and dings and my seats look great. Tyler was SO helpful and extremely nice. Explained everything to me so I understood! More

Miscellaneous Fees It took 2 hours for the service department to diagnose an issue with my hands free telephone module in my car. The service technician said he wasn't g It took 2 hours for the service department to diagnose an issue with my hands free telephone module in my car. The service technician said he wasn't going to "charge me for all the labor" but then charged me $100 in labor plus 15% in miscellaneous fees just to give me an estimate on how much it would cost to fix my issue. Also, during my 2 hour wait, I was never once updated on what was going on with my vehicle. More

Misleading advertizing/coupon offer Received 3 different coupons via email each for a different and specific service. I was Not allowed to use 2 different coupons for 2 different service Received 3 different coupons via email each for a different and specific service. I was Not allowed to use 2 different coupons for 2 different services at the same time appointment. I live 50 miles away. Senseless to return on another date to have a simple tire rotation completed with a coupon. Doesn't make sense to not be able to use a coupon for an oil change and another coupon for a tire rotation. Will take my business elsewhere. My service person, Kent was excellent to work with. I understand he had no control over the coupons. The service center needs to re- examine coupon policy. More

New windshield All service is great here with an exception of the windshild replacement in my 2011 Odyssey. The car was equipped with a blue tent across the top of t All service is great here with an exception of the windshild replacement in my 2011 Odyssey. The car was equipped with a blue tent across the top of the windshield. The replacement had no blue tenting. More

Dedicated Assosciates I always feel like the associates really make an effort to take care of their customers. I know when I take my car in, I am in good hands. I always feel like the associates really make an effort to take care of their customers. I know when I take my car in, I am in good hands. More

Oil change Visit was for routine maintenance. All went smoothly as usual. In addition all over check for other potential maintenance was covered. Very pleased wi Visit was for routine maintenance. All went smoothly as usual. In addition all over check for other potential maintenance was covered. Very pleased with service experience. More

A leak A gasket had gone bad in my 2017 CRV. Mike ordered the part and the next week it was replaced.Good service and friendly people. A gasket had gone bad in my 2017 CRV. Mike ordered the part and the next week it was replaced.Good service and friendly people. More

Excellent Service Courteous staff, very helpful..Short wait for car to get finished. I like this dealership! I will recommend to anyone buying a car. Good coffee! Courteous staff, very helpful..Short wait for car to get finished. I like this dealership! I will recommend to anyone buying a car. Good coffee! More