Honda of Jefferson City - Service Center

no more a Fan of Honda of Jefferson City Brian was in the office and said he was able to contact the previous owner and he'd bring up the updated title. my husband knew it was a lie but we de Brian was in the office and said he was able to contact the previous owner and he'd bring up the updated title. my husband knew it was a lie but we decided to give them the benefit of the doubt. I returned the following day as Brain asked me to, and of course there was no title, but i was given a loaner car, a Ford and promised that the title would be ready in ten days. two weeks later no title, no call, no returned call, at this point my family advised me to get a lawyer being that they are mostly lawyers, but I decided again to give them the benefit of the doubt, and sent Chris Ehase a text after trying with no luck to get a hold of him, or Brian. He apologized in text, and got me in contact with their title clerk, when i spoke to her, she had no idea what was going on, and she informed me that Brian was away on vacation, and didn't put in for a new updated Title, but she assured me she would. I explained to her that we were going out of town on the 12th of July which at this point was already three weeks later, and that we planned on driving, she called back and said i can drive the loaner and that shed have the title ready when we returned, again no answering of calls till Jessica called me on July 20th exactly one month and a day after we initially went there with this title issue. She did however send the new title overnight and we received it on Monday the 23rd, and registered the car today the 24th before returning their loaner car out of fear that the new title wouldn't work, at some point we even feared the car was stolen, thank Goodness it wasnt. I will add. when i returned the key of the Loaner. Brain says "you got your title" i said "yes, you didn't turn it in when you went on vacation, and i had to wait an extra three weeks to get it done, making it a total month" he didn't have the decency to apologize, instead he tried to deny it. there is seriously an issue with communication and being descent humans in that office. More

Fast, friendly service Kent Hager in Service always makes sure my vehicle is taken care of properly & makes suggestions when needed. He makes sure my vehicle is taken care o Kent Hager in Service always makes sure my vehicle is taken care of properly & makes suggestions when needed. He makes sure my vehicle is taken care of just like it was his own. More

Great experience The salesperson and service center made us feel like a priority, like we were the only customers they had. The salesman and service guy both were very The salesperson and service center made us feel like a priority, like we were the only customers they had. The salesman and service guy both were very friendly and explained everything clearly so I was able to understand what all I needed to understand. More

Awesome service They fixed my car, and all i paid 150. Honda took care of the rest when they didnt have too! That was great service! Will definetly recommend them in They fixed my car, and all i paid 150. Honda took care of the rest when they didnt have too! That was great service! Will definetly recommend them in the future! More

price Family gets same service done at a different Honda dealership for $22.00 less. And free car washes anytime with no limit. You could do better. Family gets same service done at a different Honda dealership for $22.00 less. And free car washes anytime with no limit. You could do better. More

Prompt and efficient Tyler orchestrated the repair of my trailer light hook up and in the process found that both front bearing hubs were bad. They were covered by recall/ Tyler orchestrated the repair of my trailer light hook up and in the process found that both front bearing hubs were bad. They were covered by recall/warranty and my vehicle is ready to roll in less than 24 hrs! More

Excellent Service I always jave a high comfort level when working with Kent in the Service Dept. At Jefferson City Honda. I know I am always being told the truth and ne I always jave a high comfort level when working with Kent in the Service Dept. At Jefferson City Honda. I know I am always being told the truth and never charged unnecessarily. More

Service The service techs are always helpful and professional. They can always answer my questions. The service is performed timely. I needed to get my veh The service techs are always helpful and professional. They can always answer my questions. The service is performed timely. I needed to get my vehicle in for service on short notice. Even though they were extremely busy they were able to work me in. More

Excellent customer service All the staff is friendly. They accommodate you for a ride wherever you need to go while your vehicle is being serviced. And they don’t try to add on All the staff is friendly. They accommodate you for a ride wherever you need to go while your vehicle is being serviced. And they don’t try to add on extra payments they’re honest and to the point. They also allow the customer to bring in their own parts so you can save a little extra cash and provide a military discount for all you veterans and service members. Going to this shop from now on. More

Great service and atmosphere! My experience was top notch from beginning to end. Everyone is helpful and friendly. The waiting area is a great example of how much they value thei My experience was top notch from beginning to end. Everyone is helpful and friendly. The waiting area is a great example of how much they value their customers. The cleanliness of the facility is also something I appreciated. More