Honda of Jefferson City - Service Center

Very good service and interest in the customer. Enjoyed the customer service and letting the consumer know what is occurring with ethe vehicle. Replaced the air filter as it was very dirty. Had a Enjoyed the customer service and letting the consumer know what is occurring with ethe vehicle. Replaced the air filter as it was very dirty. Had a recall part replaced without problems. More

Service was good, calls after service were very annoying My wife and I have received 7 calls, 4 to me and 3 to her since our service. Very annoying. Wonder if they hired a tell a marketing firm or just b My wife and I have received 7 calls, 4 to me and 3 to her since our service. Very annoying. Wonder if they hired a tell a marketing firm or just branching out in to a new business. More

Very thorough and friendly Lots of attention to details. Options were provided. No pressure to get everything accomplished on this visit. Also, fixed an old factory recall we w Lots of attention to details. Options were provided. No pressure to get everything accomplished on this visit. Also, fixed an old factory recall we were not aware of. Just More

Awesome service, had appointment for oil change Polite and courteous service, didn't have to sit and wait very long at all for oil change. Very professional, I will return to this Honda business for Polite and courteous service, didn't have to sit and wait very long at all for oil change. Very professional, I will return to this Honda business for my car needs More

Oil change and tire rotation. I recently got my oil changed and tires rotated at Jefferson City Honda. The service was excellent. They informed me about any potential problems and I recently got my oil changed and tires rotated at Jefferson City Honda. The service was excellent. They informed me about any potential problems and let me know over all how my car was. Highly recommend. More

Quick and quality This is my second visit to their service department for a routine oil change and tire rotation. I also thought I had a recall (come to find out it was This is my second visit to their service department for a routine oil change and tire rotation. I also thought I had a recall (come to find out it was for my old vehicle). Mike did a courtesy check for any recalls on my vehicle anyway. I had none. He was very informative and pleasant to talk to. Tyler was also helpful when I first arrived and left. Great service team there. And it took the same amount of time as it did my last visit. As a holiday bonus, they had Christmas music playing. More

oil change and tire rotation and recall The service department made an appointment and gave a good estimate of when it would be done. A new problem surfaced and it took a little longer but The service department made an appointment and gave a good estimate of when it would be done. A new problem surfaced and it took a little longer but it was covered under warranty and taken care of. There was an odd wear on a tire that should have led to an alignment check but it was not performed. Overall I was satisfied. More

Airbag recall Great service. Contacted me with additional concerns. Explained in detail what they had found & what parts were needed to finish. Fast & efficient. C Great service. Contacted me with additional concerns. Explained in detail what they had found & what parts were needed to finish. Fast & efficient. Contacted me as soon as they completed all. More

Expensive oil change - not happy Went in for oil change and tire rotation, ended up spending $240 on items i didn’t want because of mis communication with service rep. Went in for oil change and tire rotation, ended up spending $240 on items i didn’t want because of mis communication with service rep. More

Courteous and thorough What started out as simply a free replacement of the passenger side airbag due to a recall, began with a thorough inspection of the vehicle, which tur What started out as simply a free replacement of the passenger side airbag due to a recall, began with a thorough inspection of the vehicle, which turned up a couple of dirty filters, as well as a 'tired' battery. The service tech, Kent Hager, showed me vehicle fluid samples (brake, transmission, etc) and explained that they were okay for now. I was shown the dirty filters and the result of the battery tests, with the recommendation that they be replaced. A complimentary car wash and detailing was also part of the service, as well as a detailed, printed summary of the work performed on the vehicle. While in the customer lounge waiting for the work to be done on my vehicle, I observed the service techs sitting down with other customers, explaining what was being done to their vehicles, recommending other repairs or adjustments, and giving the customers an estimate of how long it was going to take. Well done, guys. More