Honda of Jefferson City - Service Center

Oil Change I appreciated how Mr. Swetnam explained what had been discovered about my car His explanation was clear. Thank you for the excellent, and thoughtful I appreciated how Mr. Swetnam explained what had been discovered about my car His explanation was clear. Thank you for the excellent, and thoughtful service. More

Long wait I waited 2 hours on a slow Tuesday morning for my oil change and tire rotation. I was very dissatisfied with my appointment. I will not return. I waited 2 hours on a slow Tuesday morning for my oil change and tire rotation. I was very dissatisfied with my appointment. I will not return. More

Always good service Prompt service as always. Service people are always good at keeping me informed. Service is such as if asking to have them as your provider. Prompt service as always. Service people are always good at keeping me informed. Service is such as if asking to have them as your provider. More

Honda Insight Bryce was very professional and had our car re Bryce was very professional and had our car repaired quickly. I am very satisfied with the service I was given, and will continue to use Honda service Bryce was very professional and had our car repaired quickly. I am very satisfied with the service I was given, and will continue to use Honda service. More

I can always depend on the local service department Bryce did a great job of explaining what was done and why there was a delay. Also helped me get my phone and radio service back on. Appreciated all t Bryce did a great job of explaining what was done and why there was a delay. Also helped me get my phone and radio service back on. Appreciated all the help and service. Have always been pleased with the service department at Honda. More

Takes forever It took an hour and a half to do an oil change and the last time I took my car there for an oil change it took an hour. I specifically asked for a tim It took an hour and a half to do an oil change and the last time I took my car there for an oil change it took an hour. I specifically asked for a time that would get me in and out quickly because I had my kids with me. Our service guy was very nice though. More

Professional and pleasant I found my service experience very pleasant and very professional we enjoyed visiting and having popcorn and coffee. The facility was very clean and I found my service experience very pleasant and very professional we enjoyed visiting and having popcorn and coffee. The facility was very clean and everyone was very helpful More

Fantastic service I was in from out of town and my Pilot decided it had gone as far as it was gonna go before there was some professional intervention. I was warmly gre I was in from out of town and my Pilot decided it had gone as far as it was gonna go before there was some professional intervention. I was warmly greeted and shown to the Service Manager. Kent told me he would have a technician look at it first thing in the morning and let me know what the diagnosis was. I was then given a loaner car, a new HRV (NICE car), to get me to my conference the next morning. Kent calles me the next morning informing of the diagnosis and assured me it would be finished by that afternoon. Work was completed as stated for the price stated. I was in a bad spot and Honda of Jefferson City could have charged me whatever they wanted, and didn't. Thank you Honda of Jefferson City for your superior service and impecable integrity. I would not hesitate to bring my vehicle to this dealership for service work and I would not hesitate to buy a vehicle from them. More

Good friendly service. The service was thorough and complete. It answered the needs for now and should keep our car in a great running condition. I am not associated wi The service was thorough and complete. It answered the needs for now and should keep our car in a great running condition. I am not associated with any dealership or service center. More

Unexpected urgent service needed I had an unexpected "emergency" problem, and they got me in ASAP and fixed the problem in record time... Great service, quality work, great attitude - I had an unexpected "emergency" problem, and they got me in ASAP and fixed the problem in record time... Great service, quality work, great attitude - what more can you want? Ket Hager has been our "go-to" service rep for some time now, and he came through for us again... More