Honda of Jefferson City - Service Center

Regular maintenance service and tire rotation and balance. My service was easy to schedule and Bryce accommodated my schedule. My tires were balanced again due to an error on th and tire rotation and balance. My service was easy to schedule and Bryce accommodated my schedule. My tires were balanced again due to an error on the technician’s part and I was not charged which I appreciated. More

Misleading advertising An advertisement in the business states 30 minute oil change “challenge Us or it’s free.(Approximately). After being there for over an hour for an oi An advertisement in the business states 30 minute oil change “challenge Us or it’s free.(Approximately). After being there for over an hour for an oil change I inquired about the advertisement and was informed that it didn’t apply because you have to request it. I think this advertisement is very misleading and does not represent your business well. Also, I’m not sure if it’s the service manager or not, however, he appeared very pushy and in my opinion is not someone I care to deal with in the future. Based upon not only this last visit but of previous visits Honda will not be my first choice for future maintenance and I can’t in good faith recommend it to others. I wish I knew the name of the lady who answered the service phone because she was incredibly polite and helpful. Also, I have no idea who we worked with on this visit. I just randomly checked someone’s name so it would submit More

Good experience Friendly employees very good experience and excellent service Thanks for everything. Fast service and thanks to Miguel for selling me an excellent car Friendly employees very good experience and excellent service Thanks for everything. Fast service and thanks to Miguel for selling me an excellent car. Nothing more to add More

Terrific I was, as always, pleased with the service and attention that I received. Kent provided me with options for new tires, set up an appt, and provided te I was, as always, pleased with the service and attention that I received. Kent provided me with options for new tires, set up an appt, and provided terrific sevice. More

Pleasant task I always enjoy Bryce and the others. They’re fun to visit with and they know me from past visits. They’re polite and fun to work with. I enjoy my trip I always enjoy Bryce and the others. They’re fun to visit with and they know me from past visits. They’re polite and fun to work with. I enjoy my trips to HONDA! 😄 More

Excellent service experience My service experience at Honda JC is always thorough and pleasant. Tyler and Dave always go above and beyond to answer questions and address every det My service experience at Honda JC is always thorough and pleasant. Tyler and Dave always go above and beyond to answer questions and address every detail. More

very helpful and friendly When we arrived they greeted us. let us kno where everything was and checked us in. They kept in contact with us and updated us on the progress on ou When we arrived they greeted us. let us kno where everything was and checked us in. They kept in contact with us and updated us on the progress on our vehicle. We where very satisfied and may be shopping there for our next car. More

Gear shift fell apart My gear shift button fell out of the gear shift I could not get my car in park I called Tyler, your very excellent service advisor, he helped me ov My gear shift button fell out of the gear shift I could not get my car in park I called Tyler, your very excellent service advisor, he helped me over the phone made me an appointment that worked with my schedule, it was repaired and I am on the road again More

Oil change service I came in on a Saturday afternoon to get an oil change and tire rotation. I made an appointment online for 1 o’clock, it was a very easy process to do I came in on a Saturday afternoon to get an oil change and tire rotation. I made an appointment online for 1 o’clock, it was a very easy process to do this. I showed up 15 minutes early and they got my car in there. It didn’t seem like it was too busy at the time and I had made an appointment to be there. My oil change and tire rotation was finished around 2:30pm. I was not thrilled with it taking so long but the service was good. More

Craig was exceptional. All delays were explained. They were incredibly thorough and helpful. They took time to explain everything to me so that I could understand. Craig was All delays were explained. They were incredibly thorough and helpful. They took time to explain everything to me so that I could understand. Craig was very helpful. More