Honda of Indian Trail

The sales manager is horrible. The sales representative was awesome but the sales manager was a total xxxxx. I would not recommend this dealership to anyone. They don't even try to The sales representative was awesome but the sales manager was a total xxxxx. I would not recommend this dealership to anyone. They don't even try to work with people to get what they need or want they just want to waste your time and try to rip you off. More

Taken very good care of and I live in Greensboro My daughter had a mishap and totaled her 2013 Honda Accord and needed a replacement asap for her job. A 2014 came available and via pics looked like t My daughter had a mishap and totaled her 2013 Honda Accord and needed a replacement asap for her job. A 2014 came available and via pics looked like the one she had. I did not see it in person but took the word of the folks at the dealership that it was in pristine condition and it was. They even sent a video of it to me. I could not come and get it so they drove it to me! Very smooth transaction. I wouldn't hesitate to shop there again in the future for another automobile. Pricing was very good. More

A wonderful experience of buying my first car in NC I chose to go to Metro Honda after my excellent experience with the service department and I was very pleased that my buying experience was also a ver I chose to go to Metro Honda after my excellent experience with the service department and I was very pleased that my buying experience was also a very positive experience. The sales rep, JR, did not apply any pressure on us, but was responsive to our questions and concerns. I am sure I will return to Metro again in the future. More

Love my new Honda Usually when I buy a new car, I feel like its a battle between the salesman/dealership and myself. My experience with Metro Honda and Rashad Young did Usually when I buy a new car, I feel like its a battle between the salesman/dealership and myself. My experience with Metro Honda and Rashad Young did not feel that way. Although of course my salesmanI was selling and trying to close the deal, I felt like he was honestly trying to help me get the best deal that he could. I will definitely recommend Metro Honda and specifically Mr Young to anyone searching for a new car. More

Wonderful Dealership! I had a wonderful experience buying a car from Metro Honda. Rashad Young was very friendly, professional, and dependable. He was even able to pick me I had a wonderful experience buying a car from Metro Honda. Rashad Young was very friendly, professional, and dependable. He was even able to pick me up and take me to the dealership. More

Successfully Buying a New Car I entered this dealership without and appointment and was helped by JR Raulerson. I knew which car I wanted, and what I was willing to pay. JR was v I entered this dealership without and appointment and was helped by JR Raulerson. I knew which car I wanted, and what I was willing to pay. JR was very accommodating, handled the transaction quickly, and we agreed upon a price. The problem was that the dealership did not did not have the car in the color I wanted. JR promised to get the car for me, and three days later, he had it. When he got the car, I could not go out there that day to get it, and he was kind enough to drive it out to my home, and complete the transaction there. He gave me personalized service, and took a great deal of time to set up the options on the car to my preferences (ex. the amount of time I wanted the headlights to remain on after shutting off the car, etc.). He further offered to help me with any problems as time went on. I feel that he went the extra mile in assisting me in the car buying process. More

Terrible Sales Manager Not a professional dealership at all. My wife and I made a reasonable cash offer on a used vehicle. The dealership came back with the original askin Not a professional dealership at all. My wife and I made a reasonable cash offer on a used vehicle. The dealership came back with the original asking price as their counter (and in a rude pushy way). We walked away from the deal. No more than 30 minutes later we were harassed with calls from the sales manager(childish sales tactics). Guess what, two days later this dealership dropped the price of the car below the amount we offered. It is truly sad that Honda allows these people to carry their name. I will never step foot into this dealership. Consider any other Honda dealer but this one. More

Not pleased at all To begin with when I got to the dealership no one came up to me to ask if we needed help. I had already picked out the car that I wanted and had to fi To begin with when I got to the dealership no one came up to me to ask if we needed help. I had already picked out the car that I wanted and had to find somebody to help me so I can look at the car. We took the car for a test drive and I decided that's the one I wanted. The buying process took a lot longer than I expected. The only thing the salesman showed me about the car was how to crank it (because it's a push to start) and how to turn the radio up and down. Didn't explain any of the special features or anything. The only thing I was pleased with on this purchase was the price. He did get the price where I needed it. We went through with the buying process and I talked with the finance guy to finish up the paper work. He was telling me about an extended "unlimited" oil change and tire rotation warranty that I could purchase. The plan sounded too good to be true so I asked the guy several times and my dad even ask "it is unlimited right?" A month later I find out they obviously have a different definition for "unlimited". I was only going to get 6 oil changes and tire rotations. So after calling several times and 4 or 5 days straight I finally get to talk to someone. He told me that he could drop the warranty and they would send me a check for the amount. The point is I was lied to and now I am stuck paying interest every month for 6 years on this extra money all because he lied. I have been given the run around about this for 2 weeks. I will never buy a car from them again. More

My first new car purchase. My visit to Metro Honda in Indian Trail couldn't have been better. I had owned multiple Hondas in the past, as well as being a full time mechanic, so My visit to Metro Honda in Indian Trail couldn't have been better. I had owned multiple Hondas in the past, as well as being a full time mechanic, so I had a very specific idea of what vehicle I wanted to leave there with. I had done extensive research prior to ever visiting the dealership, so the selection process was extremely smooth. They only had one of the model I wanted in stock, and it happened to be the color I wanted, which made it that much easier. Stan, the associate that led us through the entire process, made it very easy to get past the selection process and straight into the process of negotiating a trade on my previous vehicle. He ended up with a very fair number and excellent price offer on the new Accord. Once we made it into the financing office, the associate who helped us with financing paperwork was just as helpful as Stan had been. Shortly after signing the papers I was on the way home in my brand new car. It's been only 3 weeks but the car already has over 1,500 miles on it. I can easily say this was the perfect car for me and the perfect buying experience. More

Best Car Buying Experience I was very pleased with the quality of professionalism and work ethics that was recieved on the purchase of our Pre-Owned Honda. Stan our salesman and I was very pleased with the quality of professionalism and work ethics that was recieved on the purchase of our Pre-Owned Honda. Stan our salesman and the finance manager David Helms are very friendly and honest with us and easy to work with We would most definatly recommend Metro Honda to our friends and family.. More