Honda of Indian Trail

Came in for a used van and purchased a brand new one Love Metro Honda! Sales staff super friendly and knowledgeable. They were able to get me into my brand new 2016 Honda odyssey !!! Thank you, Metro H Love Metro Honda! Sales staff super friendly and knowledgeable. They were able to get me into my brand new 2016 Honda odyssey !!! Thank you, Metro Honda! More

The worst sales manager I bought a my vechile from this dealer and the sales person was awesome but they have worst sales Manger. I am.surprised to see the Sales Manger who I bought a my vechile from this dealer and the sales person was awesome but they have worst sales Manger. I am.surprised to see the Sales Manger who doesn't know how to deal with customers. The sales person is better than the Manager. I never recommend anyone to this dealership until there the current sales manager get out from the store. Think before you visit the dealership. More

JR Raulerson- best sales agent! We bought not 1, but 2 new cars from Metro Honda this year, both from JR Raulerson. Shortly after we bought the first car, we were rear ended by anoth We bought not 1, but 2 new cars from Metro Honda this year, both from JR Raulerson. Shortly after we bought the first car, we were rear ended by another driver. Our new car was totaled. After checking prices with other dealerships, JR came through with the best price for our second car. He even spoke to our insurance company on our behalf to help us through the process. He is a genuinely nice person and made the entire experience as easy as possible which (if you've spent any time in car dealerships) is saying A LOT. Never pushy or overbearing- just makes you feel comfortable. I highly recommend working with him if you plan to buy from Metro Honda. More

Great Customer Experience From my first contact with Stan he was very helpful in my car purchase, he answered every question I had and had all the paperwork ready when I came i From my first contact with Stan he was very helpful in my car purchase, he answered every question I had and had all the paperwork ready when I came in to look at the vehicle so it made for a quick process. He was very knowledgeable and was upfront and honest with me about everything. I would definitely deal with Metro Honda again to purchase a car, especially if Stan is there. More

Incredible deal on a Great car I had gotten the runaround at some other Dealers, but Frank Clark gave me the best deal on a brand new 2016 Honda Civic LX, and the most for my trade. I had gotten the runaround at some other Dealers, but Frank Clark gave me the best deal on a brand new 2016 Honda Civic LX, and the most for my trade. Excellent and Friendly team. Absolutely love my car and will enjoy it for years to come! Would recommend Frank and the team to anyone! George B More

Great Customer Service I have tried to purchase a vehicle from Stan over the years. We just couldn't agree to terms and I believe now that past management could be responsib I have tried to purchase a vehicle from Stan over the years. We just couldn't agree to terms and I believe now that past management could be responsible after reading old reviews. This time we were able to hammer out a nice deal on a wonderful vehicle. Stan has great product knowledge to address any questions. The current staff and management seem to be more sensitive to customer needs and create a welcoming environment, didn't feel any pressure. Communication was excellent and the follow-up was well appreciated; not to be forgotten after the sale. I'm glad I disregarded some older reviews and gave these folks another opportunity. They earned my business and I think we can maintain a long term relationship in a comfortable atmosphere. You don't feel over-whelmed here. More

Excellent car buying experience We decided to buy our daughter a car for Christmas. We went shopping all over Charlotte for several days and our daughter decided to get a late mode We decided to buy our daughter a car for Christmas. We went shopping all over Charlotte for several days and our daughter decided to get a late model white Honda Certified Honda Civic. We went to all the Honda dealers in the Charlotte area and found most of the salesman to be way too pushy. They wanted you to make a decision before you walked out the door. This was our experience at all the dealers until we met JR Raulerson at Metro Honda. He made us feel that his soul purpose in life was to make my daughter happy with the car she wanted and to make us happy with a very good deal. JR came through on all counts. He sayed late one night to allow our daughter to test drive the car. And then stayed even later untill all the papers were signed. The tears of joy our daughter had when she drover her "new" car home was all the proof we needed that JR and Metro Honda was the right decision for us. Thank you JR. More

I am very Happy !!! Buying/Upgrading the car is not an easy task and can be as daunting as anything can be. I just got a Certified 2014 Honda LX (Burgundy) with under 20 Buying/Upgrading the car is not an easy task and can be as daunting as anything can be. I just got a Certified 2014 Honda LX (Burgundy) with under 20K miles on it. This dealership is not close to me, so, had been to many other dealers in my area prior to visiting Metro Honda. From start to finish, I dealt with their veteran salesman JR Raulerson. At this point, I am restricting my review only for Mr. Raulerson, since, it would be too early to write a review for Metro Honda as a whole, since it has only been few days yet. Mr Raulerson is the best salesman that I have ever met in the auto industry domain. I had just moved from the north and my Toyota Corolla needed an immediate upgrade. What I really appreciate of Mr. Raulerson is his stern but soft voice, attitude, smartness and willingness to go an extra mile for the customers while all this wrapped nicely in the processional demeanor. And, with Metro Honda in general too, my purchase experience was very nice. I would be getting my title soon, but for now, I will undoubtedly recommend Metro Honda, and Mr Raulerson to my friends and anyone who is looking for a pleasant experience to get a new car. More

The sales manager is horrible. The sales representative was awesome but the sales manager was a total xxxxx. I would not recommend this dealership to anyone. They don't even try to The sales representative was awesome but the sales manager was a total xxxxx. I would not recommend this dealership to anyone. They don't even try to work with people to get what they need or want they just want to waste your time and try to rip you off. More

Taken very good care of and I live in Greensboro My daughter had a mishap and totaled her 2013 Honda Accord and needed a replacement asap for her job. A 2014 came available and via pics looked like t My daughter had a mishap and totaled her 2013 Honda Accord and needed a replacement asap for her job. A 2014 came available and via pics looked like the one she had. I did not see it in person but took the word of the folks at the dealership that it was in pristine condition and it was. They even sent a video of it to me. I could not come and get it so they drove it to me! Very smooth transaction. I wouldn't hesitate to shop there again in the future for another automobile. Pricing was very good. More