Honda of Indian Trail

Excellent experience Ms. Rodriguez was very helpful. Excellent customer service. We were very nervous about buying a brand new car for the first time and he made us feel Ms. Rodriguez was very helpful. Excellent customer service. We were very nervous about buying a brand new car for the first time and he made us feel comfortable about the process. More

Detail Great care to detail and specifics are make when questions are asked Very nice process to make sure it is the right car for us Great care to detail and specifics are make when questions are asked Very nice process to make sure it is the right car for us More

Excellent Service at Metro Honda My purchase experience at Metro Honda was terrific. From my initial contact with Daniel to my working with JR who walked me through every step of the My purchase experience at Metro Honda was terrific. From my initial contact with Daniel to my working with JR who walked me through every step of the process quickly and professionally. I'd recommend working with JR and Metro Honda to anybody looking for a fast, no-hassle purchase experience. There was no haggling about price and the whole focus was on making sure I got an efficient experience while also taking the time to show me all of the features of my car. Jim was a big help in that area. More

Good deal. No pressure. We had a good car buying experience getting a Honda Odyssey with the help of Rashad Young. The car we were eying initially wasn't a good fit, but Rash We had a good car buying experience getting a Honda Odyssey with the help of Rashad Young. The car we were eying initially wasn't a good fit, but Rashad found us something better at a good price. Great indoor diversions for the kids too - movie room, game room, and popcorn. Only downside was waiting around for a while after deciding to buy the car, but with the games for the kids it was no problem. More

J.R.provided an exceptional quick customer experience I believe J.R. and the Metro Honda team broke a new time record for me in regards to getting me in a new car and out the door with an incredible deal. I believe J.R. and the Metro Honda team broke a new time record for me in regards to getting me in a new car and out the door with an incredible deal. Very personable with high quality customer service skills and deep insight. Best deals and best team in town for sure.. Thank You J.R. , Jay & Brad!!! More

We love our new Honda. This is the best car buying experience we have ever had. The deal we got on our new Civic was the best within 100 miles of Charlotte. JR Raulerson w This is the best car buying experience we have ever had. The deal we got on our new Civic was the best within 100 miles of Charlotte. JR Raulerson was very professional and found me exactly the car I wanted without even having coming to the dealership. After the purchase Jim Price went out to the car with us and explained all the new technology in the car and applied the settings for us. I will recommend Metro Honda and JR to my friends and family. More

GREAT PRICE & GREAT SERVICE I was very happy with the service I received at Metro Honda with Rashad Young. Every question was answered and more (that I did not think of). He was I was very happy with the service I received at Metro Honda with Rashad Young. Every question was answered and more (that I did not think of). He was very friendly and informative and I was on my way home 2 hours later with my 2013 Honda Civic LX. Thank you again Metro Honda. I will send everyone I know needing a vehicle your way. More

Proud new owner Mr. Young was my sales person. By the end of the extremely long process I felt I had made a friend. He was very professional, knowledgeable and quit Mr. Young was my sales person. By the end of the extremely long process I felt I had made a friend. He was very professional, knowledgeable and quite personable. He remained above board the entire process. He is the reason I am now a owner of a 2017 Honda Accord. More

Extremely Happy We were extremely impressed with Metro Honda's attention to make our car buying experience as pleasurable as possible. The salespeople were very help We were extremely impressed with Metro Honda's attention to make our car buying experience as pleasurable as possible. The salespeople were very helpful and knowledgable in our choice of which model to choose from. Every person we dealt with (salesman, finance and technician for electronic features) was unbelievably friendly. We were treated not as a customer but as if were family. Our car buying experience lasted maybe 4 hours between two days. Out of that time we talked about car buying for maybe a total of an hour. The rest of that time was regular conversations and shared life stories, that friends or family would have. I most definitely will be recommending Metro Honda to anyone interested in a new car at a very reasonable price. More

CUSTOMER SERVICE IS A JOKE!!! My 2012 Honda civic is amazing and that's about it. Customer service SUCKS!!! Frank has got to be the most inconsiderate person ive ever met in my lif My 2012 Honda civic is amazing and that's about it. Customer service SUCKS!!! Frank has got to be the most inconsiderate person ive ever met in my life!!! And the mechanics there are sorry as well😠. The first time I went to get my oil changed i only had the car for 4 months and everything was so perfect when I bought the car. Then good ol' Frank tries to tell me I need to get new tires??!! Really? And said it would "only be $700" and I said I don't have that money right now and he made it very awkward....next oil change my breaks are bad!? And today just put me over the edge!!! I pull up and nobody acknowledged that I was even there which is very RUDE! I tell FRANK what's going on the the screen in my car that shows the oil life,time, mileage etc. Is completely black. he then tells me the freaking diagnostic was going to be $69.00 wow...I'm waiting on my car to get fixed and Frank doesn't even say name right over the intercom...he asked a me a stupid question asking where my stock head unit was? Like I carry it in my pocket😒 he was like it needs a system update. And I need the old head unit hooked up to update it!!!!!!!!!! I just looked down and said this is crappy...and his response was I don't know how to explain it put they needed it for buttons to update it!!! And the mechanics started walking away when I started getting mad. I said every time I come here it's always something wrong with my car!! And he just sat there and said I'm just the person that talks about the problems! I looked at him and said just give my car back! He had a smirk when he said OK I'll come get you when the car comes around which his lazy self didn't...a younger guy did! All I know is I'm not happy with any customer service representatives at metro Honda and thanks showing how much y'all"care" about your loyal honda customers 😠 and Frank you are a liar and a piece of work... ripping people off every day good luck with your life...It just seems to me like if you're not spending $100 or more it feels like you're in their way. So guess what Metro Honda you lost another customer with your sorry service thanks so much!!! More