Honda of Indian Trail

J.R.provided an exceptional quick customer experience I believe J.R. and the Metro Honda team broke a new time record for me in regards to getting me in a new car and out the door with an incredible deal. I believe J.R. and the Metro Honda team broke a new time record for me in regards to getting me in a new car and out the door with an incredible deal. Very personable with high quality customer service skills and deep insight. Best deals and best team in town for sure.. Thank You J.R. , Jay & Brad!!! More

We love our new Honda. This is the best car buying experience we have ever had. The deal we got on our new Civic was the best within 100 miles of Charlotte. JR Raulerson w This is the best car buying experience we have ever had. The deal we got on our new Civic was the best within 100 miles of Charlotte. JR Raulerson was very professional and found me exactly the car I wanted without even having coming to the dealership. After the purchase Jim Price went out to the car with us and explained all the new technology in the car and applied the settings for us. I will recommend Metro Honda and JR to my friends and family. More

GREAT PRICE & GREAT SERVICE I was very happy with the service I received at Metro Honda with Rashad Young. Every question was answered and more (that I did not think of). He was I was very happy with the service I received at Metro Honda with Rashad Young. Every question was answered and more (that I did not think of). He was very friendly and informative and I was on my way home 2 hours later with my 2013 Honda Civic LX. Thank you again Metro Honda. I will send everyone I know needing a vehicle your way. More

Proud new owner Mr. Young was my sales person. By the end of the extremely long process I felt I had made a friend. He was very professional, knowledgeable and quit Mr. Young was my sales person. By the end of the extremely long process I felt I had made a friend. He was very professional, knowledgeable and quite personable. He remained above board the entire process. He is the reason I am now a owner of a 2017 Honda Accord. More

Extremely Happy We were extremely impressed with Metro Honda's attention to make our car buying experience as pleasurable as possible. The salespeople were very help We were extremely impressed with Metro Honda's attention to make our car buying experience as pleasurable as possible. The salespeople were very helpful and knowledgable in our choice of which model to choose from. Every person we dealt with (salesman, finance and technician for electronic features) was unbelievably friendly. We were treated not as a customer but as if were family. Our car buying experience lasted maybe 4 hours between two days. Out of that time we talked about car buying for maybe a total of an hour. The rest of that time was regular conversations and shared life stories, that friends or family would have. I most definitely will be recommending Metro Honda to anyone interested in a new car at a very reasonable price. More

CUSTOMER SERVICE IS A JOKE!!! My 2012 Honda civic is amazing and that's about it. Customer service SUCKS!!! Frank has got to be the most inconsiderate person ive ever met in my lif My 2012 Honda civic is amazing and that's about it. Customer service SUCKS!!! Frank has got to be the most inconsiderate person ive ever met in my life!!! And the mechanics there are sorry as well😠. The first time I went to get my oil changed i only had the car for 4 months and everything was so perfect when I bought the car. Then good ol' Frank tries to tell me I need to get new tires??!! Really? And said it would "only be $700" and I said I don't have that money right now and he made it very awkward....next oil change my breaks are bad!? And today just put me over the edge!!! I pull up and nobody acknowledged that I was even there which is very RUDE! I tell FRANK what's going on the the screen in my car that shows the oil life,time, mileage etc. Is completely black. he then tells me the freaking diagnostic was going to be $69.00 wow...I'm waiting on my car to get fixed and Frank doesn't even say name right over the intercom...he asked a me a stupid question asking where my stock head unit was? Like I carry it in my pocket😒 he was like it needs a system update. And I need the old head unit hooked up to update it!!!!!!!!!! I just looked down and said this is crappy...and his response was I don't know how to explain it put they needed it for buttons to update it!!! And the mechanics started walking away when I started getting mad. I said every time I come here it's always something wrong with my car!! And he just sat there and said I'm just the person that talks about the problems! I looked at him and said just give my car back! He had a smirk when he said OK I'll come get you when the car comes around which his lazy self didn't...a younger guy did! All I know is I'm not happy with any customer service representatives at metro Honda and thanks showing how much y'all"care" about your loyal honda customers 😠 and Frank you are a liar and a piece of work... ripping people off every day good luck with your life...It just seems to me like if you're not spending $100 or more it feels like you're in their way. So guess what Metro Honda you lost another customer with your sorry service thanks so much!!! More

Luis Rodriguez is the best! We had dealt with a lot of dealers as we searched for a new/newer vehicle. We finally decided on a Honda Ridgeline either new or used. Metro Honda h We had dealt with a lot of dealers as we searched for a new/newer vehicle. We finally decided on a Honda Ridgeline either new or used. Metro Honda had a 2014 with low mileage listed online. I made a call and was connected to Luis. We made arrangements to see the vehicle the next day, a 2.5 hour drive away for us. We met Luis and went for a test drive in the new 2017 and the used 2014 Ridgeline. During the test drive I was impressed with Luis's knowledge of specifics of each vehicle. He knew his cars. There was no pressure, the one thing one dreads in a "new" car purchase. There was of course the negotiation, but through it all Luis maintained his soft spoken manner with no pressure and allowed us time to come to our own decision. There were a few things to be corrected with the Ridgeline and Luis gave us regular updates by phone and even emailed photos of the work done. We made a second trip to pick up the vehicle. We met with David Helms, the finance guy, who appears stern but is a nice guy and were out of there in minutes. Thanks to Luis, best car buying experience ever! More

Love my pilot We went to numerous dealerships and were very unhappy with the sales process and salesmen. Once we got here the process was great and Luis Rodriguez a We went to numerous dealerships and were very unhappy with the sales process and salesmen. Once we got here the process was great and Luis Rodriguez and management were easy to work with. More

All are perfect I'm very happy to cam to this dealers and I'm completely happy with the seller in the dealer..and I will ask my family and friends to came.. I'm very happy to cam to this dealers and I'm completely happy with the seller in the dealer..and I will ask my family and friends to came.. More

Rashad was amazing! I live in Sourh Carolina and made the trip up to Metro Honda. Rashad was so incredibly easy to work. I will definitely be recommending him to my frien I live in Sourh Carolina and made the trip up to Metro Honda. Rashad was so incredibly easy to work. I will definitely be recommending him to my friends and family and look forward to using this dealership in the future! More