Honda of Indian Trail

I was pleased with the sales experience and delighted by the level of attention I receive from the Service staff at Metro. These guys rock! For instance, Eric the service manger, let me talk to the mechan the level of attention I receive from the Service staff at Metro. These guys rock! For instance, Eric the service manger, let me talk to the mechanic who serviced my car. It is refreshing to be able to have a conversation with the individual who was under the hood. This transparency let me know that I was dealing with master mechanic. Paul was his name and he left me knowing the job was done right. To me, this type of approach is a big differentiator between dealerships. More

Traveling from out of state was a worry for me. Kris Childs and Robert Duncan took all my worries away. Very professional and stand-up guys. What they said one the phone did not change when I got to t Childs and Robert Duncan took all my worries away. Very professional and stand-up guys. What they said one the phone did not change when I got to the deslership. This buying experience was great, the miles don't matter when you are treat in such a professional way. More

I have always taken my Hondas to Metro Honda of Union County. The customer service is outstanding. Everyone in the Service department so nice and they always go above and beyond expectations to help me o County. The customer service is outstanding. Everyone in the Service department so nice and they always go above and beyond expectations to help me out. Patty Jones is my service advisor and she is always honest and upfront with me. In addition to Patty, the service manager Eric Tippet is always willing to help in any way that he possibly can!!!! After dealing with Metro Honda I will never service my Hondas anywhere else. I would recommend this dealership 100 percent to anyone! You will not regret taking your vehicles to Metro Honda. More

Metro Honda of Indian Trail is a dealership that is beyond compare. It is thorough from top to bottom and most cordial. The service department leaves nothing to guess work. Mike Kannaly, a service w beyond compare. It is thorough from top to bottom and most cordial. The service department leaves nothing to guess work. Mike Kannaly, a service writer goes far beyond the call of duty. For example, he put my car up on the lift and personally checked each point at which it could have a fluid leak. Go to Metro Honda, you will be glad you did! More

I had originally went to my local dealer and worked out a deal on a CR-V. They didn't have it in stock and I had to leave a deposit so they could get one for me. I was told it would take a few days to get deal on a CR-V. They didn't have it in stock and I had to leave a deposit so they could get one for me. I was told it would take a few days to get it. After a week I decided to give them a call since I hadn't heard anything about my vehicle. I was told that the color I wanted was not available in North Carolina and that they had been all sold. I spoke with a manager and he didn't seem to care. I was told I could take one off their lot or get my deposit back. After getting my deposit back I emailed several dealers looking for a Green Tea CR-V. By this time I was very apprehensive with having to deal with the whole "car game". Matt from Metro Honda contacted me with in minutes of my email and told me he had the vehicle in stock. After explaining my story to him and letting him know that if I came in and they didn't have the car I would walk right back out, he told me that he would take pictures of the car and email them to me to ease my mind. I got an email from him with detailed pictures of the car and even how many miles was on it. What surprised me the most was that after hearing my story he had his general sales manager Kris call me. Kris explained to me that when I came in the car would be cleaned and waiting for me when I came in and everything would be as we had agreed upon. When I got there everything went as they said it would. I was very happy with my new CR-V and how I was treated. When I'm ready for a new car I will be back to see them again. More