Honda of Indian Trail

After purchasing a car for myself and one for my son last year, I was really dreading searching for another one when my daughter's college car needed more repairs than we thought were worth it. She really wa year, I was really dreading searching for another one when my daughter's college car needed more repairs than we thought were worth it. She really wanted a Civic, so I looked at several (about 6) dealers before I found Metro Honda. What a refreshing change it was to deal with Metro after all the sales games and sleazy tactics elsewhere! As a single mother shopping for a car, I have experienced a variety of reactions from car dealers and I can smell a scam a mile away. I know how to negotiate and do a lot of research before I shop. At Metro, I felt valued from the very start and was not "talked down" to. It never felt like an adversarial confrontation, but rather like they honestly wanted to help me get what I needed. I had done my homework and was convinced that the '06 Civic I saw on Auto Trader was an excellent deal. I called and talked to Kris Childs over the phone who was very helpful. Duane was absolutely great to deal with. He was courteous, professional,and direct(no beating around the bush, playing games, etc.) He and Kris met my expectations for what I needed on the trade and patiently answered multiple questions. Duane listened to my concerns about a few minor details on the car and agreed to take care of them as well as have the car cleaned up and ready when my daughter came home for the weekend. He didn't let me down. The car was sparkling clean and my daughter was thrilled. The whole paying process took a little longer than I expected,since it was a cash sale, but I understood that it was a busy Saturday. The finance person was low pressure and very helpful. Thanks for a very positive experience from start to finish. I will definitely skip the hassle of shopping around and just return to Metro Honda when I need to purchase another car. I will also recommend your dealership highly to my friends. More

This dealership gave us one of the best buying experiences we've ever had! They listened to what we were looking for in a vehicle and the price range we were looking in. There was not the high p experiences we've ever had! They listened to what we were looking for in a vehicle and the price range we were looking in. There was not the high pressure sale pitch you get at so many other dealerships. The staff went out of their way to make our transaction an easy very enjoyable process from the sale to the financial end. After our purchase we decided to add some accessories to the car. Again Robert and Greg went over and beyond to help us with ever detail. The service dept did a great job also. We will recommend this dealership as well as Robert and Greg to all our friends or anyone else we meet! Can't thank you guys enough. Looking forward to doing business with you again in the future. More

Bought my new Accord here, after visiting the "big guy" in Concord. What a difference! No patronizing, no pricing games, absolutely top-notch, sincere efforts to sell me what I wanted and do best to meet m in Concord. What a difference! No patronizing, no pricing games, absolutely top-notch, sincere efforts to sell me what I wanted and do best to meet my financial objectives. More, even after delivery, I had a problem with the car finish (no fault of Metro) and they proactively worked to get me another completely new car and even provided me with post-sales service free, for the inconvenience. Now the service side: it is always just as good - professional while friendly. Not tryng to oversell services. Working to assure my satisfaction and repeat business. This dealership is the David to the Concord Goliath - forget how close/far you are to the "Concord Honda Superstore" and just go here from the offset, you'll be glad you did. More

We bought our Certified Pre-Owned Honda CR-V here, and have brought it in for service ever since. The purchase experience was awesome, there was NO pressure like at other Honda facilities, and that's actu have brought it in for service ever since. The purchase experience was awesome, there was NO pressure like at other Honda facilities, and that's actually the main reason why we decided to buy from Metro Honda- because we didn't feel pushed at all. Our service experiences have been phenomenal- everyone is always very friendly, the prices are extremely reasonable, and I never once felt like I was overcharged. We bought a certified pre-owned, and the guarantee has been awesome. The next time we purchase a vehicle, Metro Honda will definitely be our first (and hopefully only) stop. I also love the system that they use for scheduling maintenance online. Overall, extremely pleased with our car and the service it gets. More

Excellent service, even picked me up to bring me to the dealership to get my car after the repairs had been completed. The repairs were compeleted within the time they said they would be done and a review dealership to get my car after the repairs had been completed. The repairs were compeleted within the time they said they would be done and a review of what was serviced on my car by the service manager was excellent. They made me feel great about the work done and confident that it was all done correctly. More

My experiene with the service department at Metro Honda was everything that a customer would hope for. The people were nice and willing to help and the facility was very clean. I was pleased with the overa was everything that a customer would hope for. The people were nice and willing to help and the facility was very clean. I was pleased with the overall outcome of the service and would recommend Metro Honda of Union County to others. More

Robert was a joy to work with, he answered all of my questions and was very knowledgeable. He made my shopping experience enjoyable and stress free. Never have i felt so comfortable shopping for a car. questions and was very knowledgeable. He made my shopping experience enjoyable and stress free. Never have i felt so comfortable shopping for a car. I have and will continue to recommend him to friends. More

Robert and Larry did an excellent job describing the car and it was everything I expected!! They were extremely polite and great to work with. The only issue I had was the length of the bill out process, b and it was everything I expected!! They were extremely polite and great to work with. The only issue I had was the length of the bill out process, based on a cash sale I thought the bill out would have been much faster. Thanks, Josh Sutphin More

The absolute best dealership I've experienced. We have bought 3 Hondas from Metro and the service after the sale has been outstanding. The sales and service staff are great and they actually remember you bought 3 Hondas from Metro and the service after the sale has been outstanding. The sales and service staff are great and they actually remember you and your family when you walk in. The entire dealership staff go out of their way to make sure you're satisfied More