Honda of Indian Trail

This dealership is great. Very easy to work with and very willing to please. I went in originally to get my car servied for an oil change. I had an 08' Honda Accord that was a V-4. I had always wanted a V- willing to please. I went in originally to get my car servied for an oil change. I had an 08' Honda Accord that was a V-4. I had always wanted a V-6 so I was looking at them while my car was being serviced and ended up driving home in my brand new 09' V-6. :) More

Great customer service. I called yesterday due to an issue with the hatch on my '08 Odyssey. They were able to make an appointment for me next day at my convenience and were able to fix the problem ver issue with the hatch on my '08 Odyssey. They were able to make an appointment for me next day at my convenience and were able to fix the problem very quickly. The staff was very friendly and I only waited 30-40 minutes from the time I got there to the time I left with my van all fixed! More

I am a very happy 3 time buyer from Metro Honda. What a FABULOUS dealership! My experience with Metro just gets sweeter. There is no other place that I have found (this is my 9th car.... I love new cars) t FABULOUS dealership! My experience with Metro just gets sweeter. There is no other place that I have found (this is my 9th car.... I love new cars) that is so great! On this deal, I needed to trade in my leased Odyssey for a vehicle that I could get a lower payment on. There just happened to be a fabulous used SUV that fit me perfect. I explained my situation to my salesman (Randall) and he got straight to work. I was upside down in my van and only in the 2nd year of a 4 year lease. It was an absolute miracle what the managers did for me. I walked out of the dealership only a couple hours later (from the moment I drove on the lot until I drove off) and drove off in a fabulous vehicle with a payment that I could not believe! The monthly payment was lowered beyond what I ever expected. Thank you Metro Honda for being so friendly and courteous. You all are wonderful and I'll see you at my 1st oil change! More

Randall was very knowledgable of the vehicle I was purchasing. He was very friendly and curteious. All the staff were easy to work with. Would definetely recomend this dealership to my family and fr purchasing. He was very friendly and curteious. All the staff were easy to work with. Would definetely recomend this dealership to my family and friends. The dealership made my wait as comfortable as possible. More

The people there are very good at there jobs and are fast getting the job done.I think that the service dept is the best around Charlotte I hate Crown Honda so much. But I don't know about the sale there but getting the job done.I think that the service dept is the best around Charlotte I hate Crown Honda so much. But I don't know about the sale there but they may be ok. They have a good set of employee there. More

After purchasing a car for myself and one for my son last year, I was really dreading searching for another one when my daughter's college car needed more repairs than we thought were worth it. She really wa year, I was really dreading searching for another one when my daughter's college car needed more repairs than we thought were worth it. She really wanted a Civic, so I looked at several (about 6) dealers before I found Metro Honda. What a refreshing change it was to deal with Metro after all the sales games and sleazy tactics elsewhere! As a single mother shopping for a car, I have experienced a variety of reactions from car dealers and I can smell a scam a mile away. I know how to negotiate and do a lot of research before I shop. At Metro, I felt valued from the very start and was not "talked down" to. It never felt like an adversarial confrontation, but rather like they honestly wanted to help me get what I needed. I had done my homework and was convinced that the '06 Civic I saw on Auto Trader was an excellent deal. I called and talked to Kris Childs over the phone who was very helpful. Duane was absolutely great to deal with. He was courteous, professional,and direct(no beating around the bush, playing games, etc.) He and Kris met my expectations for what I needed on the trade and patiently answered multiple questions. Duane listened to my concerns about a few minor details on the car and agreed to take care of them as well as have the car cleaned up and ready when my daughter came home for the weekend. He didn't let me down. The car was sparkling clean and my daughter was thrilled. The whole paying process took a little longer than I expected,since it was a cash sale, but I understood that it was a busy Saturday. The finance person was low pressure and very helpful. Thanks for a very positive experience from start to finish. I will definitely skip the hassle of shopping around and just return to Metro Honda when I need to purchase another car. I will also recommend your dealership highly to my friends. More

This dealership gave us one of the best buying experiences we've ever had! They listened to what we were looking for in a vehicle and the price range we were looking in. There was not the high p experiences we've ever had! They listened to what we were looking for in a vehicle and the price range we were looking in. There was not the high pressure sale pitch you get at so many other dealerships. The staff went out of their way to make our transaction an easy very enjoyable process from the sale to the financial end. After our purchase we decided to add some accessories to the car. Again Robert and Greg went over and beyond to help us with ever detail. The service dept did a great job also. We will recommend this dealership as well as Robert and Greg to all our friends or anyone else we meet! Can't thank you guys enough. Looking forward to doing business with you again in the future. More

Bought my new Accord here, after visiting the "big guy" in Concord. What a difference! No patronizing, no pricing games, absolutely top-notch, sincere efforts to sell me what I wanted and do best to meet m in Concord. What a difference! No patronizing, no pricing games, absolutely top-notch, sincere efforts to sell me what I wanted and do best to meet my financial objectives. More, even after delivery, I had a problem with the car finish (no fault of Metro) and they proactively worked to get me another completely new car and even provided me with post-sales service free, for the inconvenience. Now the service side: it is always just as good - professional while friendly. Not tryng to oversell services. Working to assure my satisfaction and repeat business. This dealership is the David to the Concord Goliath - forget how close/far you are to the "Concord Honda Superstore" and just go here from the offset, you'll be glad you did. More