Honda of Indian Trail
Indian Trail, NC
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First time I have had a pleasant experience purchasing a vehicle. Very friendly staff, including the sales manager, no "typical car saleman pitch" was used. I would recommend this dealer and salesman to an vehicle. Very friendly staff, including the sales manager, no "typical car saleman pitch" was used. I would recommend this dealer and salesman to anyone who would be interested in purchasing a new or used car. More
Excellent service. Friendly and very helpful. I was very impressed with Frank,s knowledge of Honda, but also the history. When he talked, there was a lot of pride. This is my third Honda. Not only the car impressed with Frank,s knowledge of Honda, but also the history. When he talked, there was a lot of pride. This is my third Honda. Not only the car is great, but the Service Department is outstanding. The waiting room meets the need of everyone. More
Roberto was very knowledgeable and helped me find a car in the price range I gave him. He didn't ever try to sell me something I didn't want and came across as very honest about the quality. All of the s in the price range I gave him. He didn't ever try to sell me something I didn't want and came across as very honest about the quality. All of the staff were very friendly - and the waiting area is great because of the magazines, tv and video games. More
meet a lot of the staff while i was there. everyone was very friendly. jerold gave me a tour of the service area so that when i come for maintance on my car i will know where to go. i thought that was ve very friendly. jerold gave me a tour of the service area so that when i come for maintance on my car i will know where to go. i thought that was very helpful. sam, the finance guy, was also very nice and thoughtful, willing to work with my on all my options and made sured i understood. More
The people that helped me buy a car were great. They were extremely nice, not pushy, and truly wanted me to have a great experience. They worked with me and made sure I was completely happy with my pur were extremely nice, not pushy, and truly wanted me to have a great experience. They worked with me and made sure I was completely happy with my purchase. I was able to review and test different cars and models, without being pushed in any specific direction. I was given a variety of options from cars to payment plans. I couldn't have asked for a better team of people when purchasing my car. More
When it was time for our family to get rid of our gas guzzler and shop a new car we were referred to Roberto. I loved it mainly because he was able to walk us through the entire process in Spanish, whic guzzler and shop a new car we were referred to Roberto. I loved it mainly because he was able to walk us through the entire process in Spanish, which for my wife is an absolute necessity. He was honest, friendly, and knowledgeable about not only the car we were buying - but our trade-in as well. He was able to get us a great deal with all the features we wanted. Most importantly, he was able to get us what we wanted in a trade-in which made our process a lot smoother. He was prompt with our appointment and made sure our son was well taken care of and out of our way. My son had a great time there, and didn't ask to leave once! Which is a HUGE plus when buying a new car! I would not only recommend Metro Honda, but its finance department, and most of all Roberto Gonzalez. His bilingual skill is a unique quality that is rarely found in Charlotte. I would definitely buy from there again. More
At the end of April,my wife and I decided it was time to replace my 2001 Accord Coupe with a 2009 Accord EX-L 4-door. Since 1998, we have have now purchased four new Honda's from Frank Clark. Frank was prev replace my 2001 Accord Coupe with a 2009 Accord EX-L 4-door. Since 1998, we have have now purchased four new Honda's from Frank Clark. Frank was previously with another Honda Dealer in the area. When we found out that he and and many of the service department employees left the previous dealer, we immediately took all of our service and car purchase business to Metro Honda. Since then we have received excellent service at fair prices. Frank is knowledgeable, professional and for us, a low pressure sales associate. He has been great to work with on all of our new Honda purchases and patient as my wife and I usually make many visits to the Dealer as we decide on exactly what we want. The entire purchase process was quick and easy. David Helms was excellent to work with as we worked through the finance process. I highly recommend Frank clark and Metro Honda of Union County. More
Last Saturday, my daughter bought a new Honda Civic. This was her first time purchasing a new car, because she had been driving my 1993 Honda up until last Thursday, which by the way I bought from Honda Cars was her first time purchasing a new car, because she had been driving my 1993 Honda up until last Thursday, which by the way I bought from Honda Cars of Monroe in 1993. What a great car it was! Our salesman was Nelson Baucom. He did a GREAT job!! He was so patient, when my daughter took well over an hour to decide on the color and interior. Nelson gave us all the information we needed. My husband and I, as well as my daughter couldn't have asked for any better help. I would like to commend him on a job well done. The other employees that we talked to were all very friendly and helpful as well. Thanks again for seeing us through this very hot day! Jessica LOVES her car! Sincerely, Kim Pate More
Marcus our sales associate was friendly, informative, helpful and very, very patient with us when selecting our used Honda CRV. Larry was personable and very helpful in working out the financial end of helpful and very, very patient with us when selecting our used Honda CRV. Larry was personable and very helpful in working out the financial end of our sale. They both were easy to work with, no pressure and truly made our experience in finding and buying a vehicle a pleasant one. We hadn't bought a vehicle in a number of years so finding just the right car was an overwhelming experience, but these two men helped make it a bit more bearable. More
My husband and I were very pleased with Metro Honda. The dealership was clean and well-lighted, the employees were friendly, and we never felt pressured to make a deal. Our salesman was Randall Greene who w dealership was clean and well-lighted, the employees were friendly, and we never felt pressured to make a deal. Our salesman was Randall Greene who was very knowledgable of each car's features and was very helpful in our selection process. He made the experience pleasant and was never pushy. We were pleased with our final price and left with a car that we love. It took longer to get our tag than we thought it should, but all is well now. We also dealt with the service department which we found to be fast and very efficient. We will recommend the dealership to others. Judy Suttle More