Honda of Indian Trail

Frank was very knowledgeable, helpful, patient and very easy to work with. The people and atmosphere at the dealership is very friendly, not pressure-filled, and customer focused. They did a great job pr easy to work with. The people and atmosphere at the dealership is very friendly, not pressure-filled, and customer focused. They did a great job providing specifics about the car and giving us a chance to compare different models. One of the best experiences we've had at a car dealership. More

Malachi Smith worked extremely hard on my deal.HE went out of his way to find me a car that fit my price range..Malachi is a very kind and persistant gentleman, he worked on my deal hard and had everythin out of his way to find me a car that fit my price range..Malachi is a very kind and persistant gentleman, he worked on my deal hard and had everything ready to go in three days..I would recommend this dealership and especially this salesman to anyone lookin for a new vehicle. More

I walked onto the lot, Mike Lewis immediately greated me and gave me excellent service. I told him what vehicle I wanted to purchase and the price that he had to beat. He and his manager, Dwayne Gorman, ma and gave me excellent service. I told him what vehicle I wanted to purchase and the price that he had to beat. He and his manager, Dwayne Gorman, made it happen within fourty-five minutes. EASIEST dealership experience EVER. Recommend them to all family and friends!!!!!!!!!!!! Also had extra items added to the car (within four days) and the service department are all very nice and helpful as well. More

We found the service at Metro Honda superb. From the quality of service to the description of the car, the test drive, the interpersonal conversation...everything about our visit was excellent. So much quality of service to the description of the car, the test drive, the interpersonal conversation...everything about our visit was excellent. So much that we purchased 2 cars in one day. :) I will highly recommend Metro Honda to anyone in need of a new or used car. There was also entertainment to keep you occupied while waiting which is also very important when you have children. More

I'm sure you'll be very interested in the quality sales persons you have on staff. My husband and I were very impressed. Randall greeted us with a smile and friendly attitude. Unlike Concord Honda, that persons you have on staff. My husband and I were very impressed. Randall greeted us with a smile and friendly attitude. Unlike Concord Honda, that employs vultures and pushy sales persons with no personality. Mr. Greene answered questions we had regarding a 2006 S2000; reviewed the car with us and questions he wasn't sure about, he was honest enough to say and that he'd find out. We also met a manager, that was also polite and conversational. Neither Randall or the manager were "pushy" saying we had to buy a car today. We actually felt comfortable and enjoyed talking, not only about the S2000, but our experiences we'd had in searching for just the right vehicle. He even survived my husband giving him a hard time. (he does that a lot) Randall just went with the flow and really seemed sincere in helping us get what we were looking for. And we did. When I called on Monday, 7/20 and let him know I wanted the car, we discussed getting the information together and he called again a little later and said the car could be delivered to our home. FANTASTIC. WONDERFUL. MIRACULOUS. We've never had this kind of service, except for the John Deere tractor. Randall can tell you the story. My neighbor was so impressed that she's thinking about a "fun" car. Needless to say, we've sung praises about Metro Honda to co-workers, friends and family. I'm enjoying the car, which is MINE. Your dealership is very fortunate to have persons like Mr Greene on your staff. Also, Carl that assisted in bringing the car to our home was just as courteous and polite. Thank you so very much!!! Pam Walker More

We were very pleased with the process. Frank Clarke We were very pleased with the process. Frank Clarke was very helpful and had vehicles lined up for us to look at when we got there. He gave us i We were very pleased with the process. Frank Clarke was very helpful and had vehicles lined up for us to look at when we got there. He gave us information that helped us make a choice. He was not pushy which I greatly appreciated. He listened to what we had to say and gave advice only if we asked his opinion. From talking to us on the phone he knew safety was the most important issue. When we asked about cars other than Hondas he was able to tell us their safety features and compare them to the Hondas. I came away from the experience feeling like Greg Pence really was concerned that we be happy with the Ridgeline we had picked out. He had new braked put on the truck without us asking. He stated that anything that we saw that needed fixing he would take care of it. For a manager he seemed to be a very carrying person. He is responsible for getting the used cars to sale and he seems to do a very good job. All the vehicles we looked at were very nice. He gave a what we think was a very good price. We are pleased. He kept saying, "We want you to be hppy with what you get." I am sorry that I do not remember the financial officer's name, I think it might have been Jim Furr but I am not sure. He was there on Monday evening July 13 and he was the only one there that night. He explained everything and made sure we understood each item before we signed it. He was professional and answered all our questions. I will say I usually walk away from talking to the finacial officer feeling like we got took. Therefore, I had decided we would get none of the extras. I was pleasantly surprised at just how above board he was. We did take the extended warranty because of how he presented the information. All costs were right there for us to see. He also did the paper work in a timely manner. I have sat in financial officer'offices for over 3 hours. I am sure we were out in less than an hour. Yes,we will buy another vehicle from Metro Honda. Quality of workmanship and safety are very important to us. We have owned 6 Honda vehicles. I doubt I will ever buy anything else. Metro Honda makes buying a car a good experience. More

The dealership was very corteous and professional in working with me on the deal I was puttinionsg together. no high pressure tatics were used and they answered all my questions. Iwas very pleased with working with me on the deal I was puttinionsg together. no high pressure tatics were used and they answered all my questions. Iwas very pleased with their willingness to to work out the price I was willing to pay for the CRV. I would recommend Metro Honda to anyone looking to purchase a vehicle. More

I was looking for a used Toyota Corolla and like many buyers today did some research and hunting on line. I found that Metro Honda had a low mileage one listed so I called to inquire. Randall asked if he buyers today did some research and hunting on line. I found that Metro Honda had a low mileage one listed so I called to inquire. Randall asked if he could call me back because he wanted to locate the car first. Withtin a few minutes he called me and said it was a great car and would I like to come test drive it. When I arrived it was parked out front waiting. We took it out and Randall was encouraging and professional. He and the sales manager then allowed me to take it for an hour so I could show my wife. We bought the car that day. The finance person who handled the paperwork was the best and most efficient I have ever dealt with. All in all an excellent experience - I would return and ask for Randall to help with any future car buying needs. More

Malachi was great to work with and I had a wonderful experience. I went to another Honda Dealer before going to Metro and that experience was terrible compared to this! The deal was made within a week experience. I went to another Honda Dealer before going to Metro and that experience was terrible compared to this! The deal was made within a week and I have no regrets. I was in and out in an hour when I picked up my new car. Perfect! Thank you! More

Everyone that we dealt with was courteous and professional. It was obvious to us immediately that the sales representative would help us to find a car that would fit our needs and our budget. T professional. It was obvious to us immediately that the sales representative would help us to find a car that would fit our needs and our budget. The finance officer helped us to find a lower rate of interest on our loan than I had been able to find at my bank. All these people made us to feel like we were "special" customers. More