Honda of Indian Trail

Very pleasant experience overall. Mr. Nicholson was very knowledgeable of the product he was selling as well as the competition. I felt very comfortable and never felt any pressure to purchase something I knowledgeable of the product he was selling as well as the competition. I felt very comfortable and never felt any pressure to purchase something I didn't want like I did at other dealerships. Received a very competitive price. More

I went in to Metro Honda a year and a half before I actually made my purchase and Frank Clark was the sales person I dealt with that day. He was very patient, showed me around, answered all my questio actually made my purchase and Frank Clark was the sales person I dealt with that day. He was very patient, showed me around, answered all my questions, and was very informative. I ultimately decided it was not the time for me to purchase a vehicle at that time. A year and a half later, I was ready to make a purchase. The only place I went was straight to Metro Honda and hoped that Frank was still there. It was my lucky day. He was in fact still working there and was there that day. He made the car buying experience very positive and I didn't feel that high pressure people usually get when they are buying a new car. In a couple years when it is time to make the first vehicle purchase for my daughter, my first trip will again be to Metro Honda and hopefully Frank will be able to help me again. More

Roberto was very professional and courtious. My first call to Metro Honda was followed up by a return call by Roberto. I test drove the vehicle and purchased it the same day. Other than the usual price call to Metro Honda was followed up by a return call by Roberto. I test drove the vehicle and purchased it the same day. Other than the usual price negotiations and use car agreements, the sale was flawless. Roberto was very knowledgeble and communicated well both before and after the sale. He followed up on promises made to provide a keyless key fob from the previous owner. He drove to her home and picked it up for me to get from Metro Honda the following day. Overall a great buying experience. More

Overall, I had a very good car purchasing experience with Metro Honda. My salesman, Frank Clark, is a very direct, serious and knowledgable salesperson. I knew exactly what I wanted when I arrived and after Metro Honda. My salesman, Frank Clark, is a very direct, serious and knowledgable salesperson. I knew exactly what I wanted when I arrived and after test driving the vehicle, Frank, Metro Honda Management, and I had a deal within 10 minutes of discussion. No gimmicks, no games, just honesty. There were a couple of things I did not particularly care for concerning my contact with Metro Honda but none had to do with Frank and part of it was probably unforseen by Metro Honda, therefore, possibly outside of their control. Patti (Jones) was also very kind and considerate regarding a modification/addition I needed made to the vehicle. The young ladies accepting payment for services rendered were also very nice. I look forward to purchasing future vehicles from Frank Clark and Metro Honda. More

In the past I dreaded the thought of buying a new car.Found it very stressful and always felt I was being taken advantage of and not getting the best deal I could. But Malachi & Metro Honda chang car.Found it very stressful and always felt I was being taken advantage of and not getting the best deal I could. But Malachi & Metro Honda change that. It was a great experience and I will recommend. I will be a repeat customer. Thank you More

Since moving to Union County in July of 2008, we have had the opportunity to deal with Metro Honda on several occasions—not only for service work on our 2001 Honda Odyssey but also for purchasing a used 2007 the opportunity to deal with Metro Honda on several occasions—not only for service work on our 2001 Honda Odyssey but also for purchasing a used 2007 Honda Odyssey and then 2 months later a 2006 Honda Civic. Metro Honda’s sales & service teams have never once failed to be friendly, helpful, knowledgeable, and fair. Our latest experience just this past September was with salesman Larry Carrillo. When I first met Larry, we talked for over an hour about vehicles and what might be good for our teenagers to drive. He was very knowledgeable as well as dang funny & engaging. Then my husband had to suddenly leave the state for an extended period of time, and I was left alone to make the car purchase, something I had never done before. Larry was incredible….not just in helping me find something safe & reliable for my kids to drive within my price range but also in checking in with me occasionally to see how I was doing being a single parent with four kids. He proved to be a very compassionate guy who could see beyond just selling me a car. I am a very satisfied customer, thanks to the entire Metro Honda team….but mostly because of Larry Carrillo. I have on occasion been back for servicing and always look up Larry so we can have a chat. Sign me MHFF “Metro Honda Friend Forever” More

This is the second time I have worked with Malachi at Metro Honda on a vehicle purchase and as usual, he was awesome! I was specifically looking for a blue Honda Accord with full power driver's seat. M Metro Honda on a vehicle purchase and as usual, he was awesome! I was specifically looking for a blue Honda Accord with full power driver's seat. Malachi was able to get this car for me, as it was not on the lot at the time. He came in on his day off several times, answered all my phone calls, and worked with me on the terms of the purchase. I would highly recommend Malachi Smith at Metro Honda! More

This is the second vehicle we have purchases from Metro Honda despite that fact that there are numerous dealer (and several Honda dealers) closer to our home. Everyone we dealt with was courteous without Honda despite that fact that there are numerous dealer (and several Honda dealers) closer to our home. Everyone we dealt with was courteous without being overbearing. The purchasing process was handled professionally and everyone made sure that our questions were answered satisfactorily. Well run dealership with good people who seem open and honest. More

We were quoted a price and agreed to the price. When We were quoted a price and agreed to the price. When David Helms got through with it, the following were added: $800 in Dealer Installed Options We were quoted a price and agreed to the price. When David Helms got through with it, the following were added: $800 in Dealer Installed Options $1500 in "Prepaid" service $1500 in "Extended Warantee" 1. There were NO dealer installed options on the car 2. We neither asked for or were asked if we wanted the "Prepaid" service 3. We neither asked for or were asked if we wanted the "Extended Warantee" After some words, we ended up paying our original quoted price. WATCH OUT!!!! This type of tactic MUST be condoned by dealership management. I'll NEVER BE BACK!!! I EXPECT TO BE TREATED HONESTLY AND WAS NOT!!! More

My experience with Metro Honda was very satisfactory. Matt and the staff were very professional in all respects. I purchased a slightly used car that had just come into the dealership. It ended up having Matt and the staff were very professional in all respects. I purchased a slightly used car that had just come into the dealership. It ended up having an unforeseen pre-existing problem that required service. Matt and the staff were very accomodating in getting it fixed promptly and completely. I would highly recommend Metro Honda to anyone in the market for a new or used car. More