Honda of Indian Trail

After visiting car dealerships in Concord, Gastonia, Charlotte & Pineville NC, I found the sales staff at this dealership to be not only knowledgeable but also very friendly.Not once did I feel pressure Charlotte & Pineville NC, I found the sales staff at this dealership to be not only knowledgeable but also very friendly.Not once did I feel pressured into buying something I didn't want. For those reasons I knew it was worth the distance to drive back to make my purchase. This dealership obviously has what it takes to make a winning team. It is not very often you can have such a nice experience while purchasing a car. More

Finally, a car buying experience that was a good one. A job well done to the team at Metro Honda and to my salesmand Sam. Everyone at the dealership made sure I was 100% happy with my purchase. When I lef job well done to the team at Metro Honda and to my salesmand Sam. Everyone at the dealership made sure I was 100% happy with my purchase. When I left the dealership I had a smile on my face and wasn't stressed out. I am very pleased with my Honda Odyssey and will gladly refer my friends and family. More

Overall, this dealership worked very well to satisfy my family and I, to ultimately help us purchase a new car. Randall was a pleasure to work with and the management team met an aggressive price that I p family and I, to ultimately help us purchase a new car. Randall was a pleasure to work with and the management team met an aggressive price that I presented them on the vehicle we purchased. We were helped through the finance process also, and even opted for pre-paying our maintenance on the vehicle through the 120,000 mile service. This dealership (which we have used for service in the past) is exemplary in all aspects. This is from sales, management, office staff and service. Overall, an excellent experience. I would highly recommend this dealership to anyone that was looking for a Honda vehicle. More

Without a doubt, this was the most enjoyable and stress free experience my wife and I have ever had buying a car. All other locations that we have purchased Hondas from, have made us feel like they were n free experience my wife and I have ever had buying a car. All other locations that we have purchased Hondas from, have made us feel like they were not willing, or did not have to work with us. Metro was the complete opposite. The staff there could not have been more accomidating and friendly. They even offer an area for our son to sit a play actual free arcade video games, while we waited. We found the car we liked on the internet and made a call to Mark. Within four hours of making that call, and that includes a 45 minute drive to their dealership, we were driving home a gorgeous one owner Accord. Metro has absolutely EARNED two, and maybe three (our son), customers for life. More

This is the second car I have purchased from Metro Honda. I will continue to buy my Honda's from them. The employees are very nice and helpful even if your not working directly with them. Thank you for al I will continue to buy my Honda's from them. The employees are very nice and helpful even if your not working directly with them. Thank you for all your help and letting me take my time to deside which car I wanted to purchase. More

This is the third Honda we've purchased from Metro. Somehow, the best experience we've had yet - how many dealers would let you know that if you cancelled the service contract on a vehicle that you sol Somehow, the best experience we've had yet - how many dealers would let you know that if you cancelled the service contract on a vehicle that you sold, you could get money back? That's exactly what Brian Barry did - and he's the Finance Manager. We received an excellent value for our trade-in, and every Honda we've purchased (CR-V, Fit and now an Element), we bought from Jerald. It's unfortunate the highest rating possible on this survey is a 5 - they deserve 10's. Excellent customer experience. More

From the moment I contacted Metro Honda and talked to Malachi Smith I received excellent customer service. I received several quotes from other dealerships and by far Metro Honda was the best. Malachi co Malachi Smith I received excellent customer service. I received several quotes from other dealerships and by far Metro Honda was the best. Malachi corresponded with me very professionally and promptly. He patiently answered all of my questions and provided excellent customer service. I would definitely buy another vehicle from this dealership. I am from another state so all of our corresponding was via e-mail and phone but when I did visit the dealership everyone who walked by where I was sitting said hello and ask if I wanted a beverage. I was very impressed with the service I received. They made buying this vehicle very easy and pleasant. More

This is the second car I purchased in Metro Honda and again was the best price plus the best price for my trade in. Este es el segundo carro que compro en Metro Honda y nuevamente fue el mejor precio y again was the best price plus the best price for my trade in. Este es el segundo carro que compro en Metro Honda y nuevamente fue el mejor precio y me dieron buen dinero por el que cambie. Oscar More

It was an excellent buying experience made possible by sales person Roberto Gonzalez. We drove the Odyssey on Thursday, received a great price quote from Roberto on Friday and committed to buy the car tha sales person Roberto Gonzalez. We drove the Odyssey on Thursday, received a great price quote from Roberto on Friday and committed to buy the car that day. We requested a new CD-HU be installed and figured 2 or 3 days for the dealership to order and install. When we went to fill out the paperwork and pay for the vehicle on Saturday, we were totally surprised to find that the car was detailed ready for delivery AND the CD untit already installed!! Roberto made sure that the service department got the CD player installed ASAP. Roberto was great about explaining all the bells and whistles on our Odyssey...which I consider to be a rolling living room. The service department even went the extra mile . Roberto followed up with a phone call to me on the following Monday to answer any questions or concerns we might have about the Van. We love our Honda Odyssey, the deal we received and the way we were treated by the staff at Metro. When the need arises for another vehicle, Metro Honda will definitely be our first stop. This is our THIRD purchase and we will return again! More

MIKE & ROBERT LISTENED TO MY NEEDS AND WERE VERY DETERMINED TO GET THE VEHICLE I WANTED IN THE PAYMENT RANGE I REQUESTED. THEY WERE INFORMATIVE & COURTEOUS WHILE MAINTAINING THE HIGHEST LEVEL OF PR DETERMINED TO GET THE VEHICLE I WANTED IN THE PAYMENT RANGE I REQUESTED. THEY WERE INFORMATIVE & COURTEOUS WHILE MAINTAINING THE HIGHEST LEVEL OF PROFESSIONALISM. BRIAN WAS VERY THOROUGH IN EXPLAIN-ING THE LEASE TERMS AND MAINTENANCE PACKAGE OPTIONS. JEREMY & KENT ALWAYS KEEP US ON TRACK WITH SERVICE SCHEDULING TOO. METRO IS "RETRO" IN OVERALL CUSTOMER SATISFACTION! More