Honda of Indian Trail

I had a great experience working with Matt Hatfield. His friendly, no pressure sales technique was refreshing. He went out of his way to find the exact car I wanted and was able to get it in a week at a gre friendly, no pressure sales technique was refreshing. He went out of his way to find the exact car I wanted and was able to get it in a week at a great price. I would definitely recommend him to someone looking to buy their next car. More

My husband and I are in the process of relocating to Charlotte from out of state - this made it sensible that we use a dealer in that area, as we would be buildling a relationship both for the servicing Charlotte from out of state - this made it sensible that we use a dealer in that area, as we would be buildling a relationship both for the servicing of our new vehicle as well as for future purchasing. We opted to go with Metro Honda and wound up working with Nelson Baucom. The experience from beginning to end was of the highest quality. Nelson worked diligently to be sure he understood what our needs were and to ensure that they were met. We altered the features we were looking for a few times and he always kept pace...we moved up the date of pickup, and he made sure the vehicle was ready. The location itself is a gem - anyone who has children will appreciate the variety of activities from movies to video games to more hands on toys are available for all ages, and plenty of options for beverages and snacks are available as well. Nelson and the manager, Daniel, went above and beyond the call of duty by also providing feedback to us about the various areas that we were considering in our search for a place to live. They spent time explaining why we should consider some areas, as well as why to avoid others. We are greatly pleased with our experience and plan to continue our relationship with this dealer. More

I did my preliminary search through the Internet and visited another major Honda dealership before going to Metro. The other dealership was much too high pressure and, I felt, somewhat lacking in veraci visited another major Honda dealership before going to Metro. The other dealership was much too high pressure and, I felt, somewhat lacking in veracity. Overall, not a pleasant experience. My experience with Metro and Matt Hattfield, in particular, went smoothly, was very informative and lacked high pressure. I visited Metro/Matt on a Saturday and three days later I had purchased my new Civic from him. I would highly recommend the dealership and Matt to my friends. More

Great service felt very confortable from the moment I went into the store -- no hassell, a pleasure to deal with, they worked around our budget and we wound up getting a better vehicle then we first were went into the store -- no hassell, a pleasure to deal with, they worked around our budget and we wound up getting a better vehicle then we first were looking at -- I will recommned them to all my friends and family -- More

This is a truly no hassle experience. The sales and finance folks were actually a pleasure to work with. They have a children's play area for all ages, from video games to a toddler room and free popc finance folks were actually a pleasure to work with. They have a children's play area for all ages, from video games to a toddler room and free popcorn. Malachi came recommended by a friend and he did not let us down. His demeanor was easy going but extremely professional. My whole family was treated extremely well. I had to come back, in order to complete some service work and was greeted like a member of the family. The service area is spotless and everyone is extremely helpful. This is a model for other dealerships to strive for. More

Frank was very knowledgeable and helpful in assisting me compare the Hondas I was selecting between. I would definitly recommend him and this dealership to a friend. David Helms the finance guy was also v compare the Hondas I was selecting between. I would definitly recommend him and this dealership to a friend. David Helms the finance guy was also very helpful and knowledgeable. Overall an excellent experience. More

Frank Clark was very friendly and knowledgable. He was not pushy, nor did he make us feel uneasy about our visit. Our test drive was great because he knew the vehical and was able to answer all our questi not pushy, nor did he make us feel uneasy about our visit. Our test drive was great because he knew the vehical and was able to answer all our questions. The finance department was also very helpful and was willing to make our deal as painless as possible. I would recommend this dealership to my friends because they live up to their motto, a friendly dealership. I look forward to many years of business with Metro Honda. More

Our experience with Malachi at Metro Honda was very relaxing with no pressure sales. We knew what we were looking for and Metro Honda had it available for us. Thank you Malachi for your help and abili relaxing with no pressure sales. We knew what we were looking for and Metro Honda had it available for us. Thank you Malachi for your help and ability to negotiate to make sure this customer was satisfied. More

Mr. Malachi Smith made the new car buying experience at Metro Honda great! We began our car search on the internet, looking at many makes and models, new and used, dealerships across the Carolinas and ind Metro Honda great! We began our car search on the internet, looking at many makes and models, new and used, dealerships across the Carolinas and industry and personal reviews. Our search ended with Malachi at Metro Honda. When we initially requested an online price qoute, his response was timely and in exactly the requested form. The Metro Honda quote never waivered, and no other dealership, even those that provided quotes at the eleventh hour, came close to competing with it. Overall, it was a great experience! More

This was our first experience with Metro Honda and it was a great one! We got a great deal on a 2010 Honda Odyssey and we absolutely love it! Sam, our sales person, was SO thorough and very personable! Ev a great one! We got a great deal on a 2010 Honda Odyssey and we absolutely love it! Sam, our sales person, was SO thorough and very personable! Everyone at the dealership was so kind and made us feel very comfortable. They even gave our toddler balloons to keep her busy! We highly recommend them! We will never do business with any other dealer! More