Honda of Indian Trail

This was my first experience buying a used vehicle by searching over the internet.It was an absolute wonderful experience. Robert the sales manager was very friendly and accommadating . He actually went searching over the internet.It was an absolute wonderful experience. Robert the sales manager was very friendly and accommadating . He actually went out with his cell phone to video the ford I was looking to purchase. His decription of the Ford Explorer was on the money and very fair on the price. The salesman Nelson was awesome as well . He made the transaction smooth and effortless and even came to the airport to pick me up. I live almost 300 miles away and I would have to say I would go back to buy another vehicle from them. The used 2008 Ford Explorer was like new. I highly recomend this dealer as they have won many awards from Honda. More

My wife visited Metro Honda of Union County with interest in learning about a Honda to fit her needs. (I was away for several weeks.) Frank Clark took considerable time to show her several alternatives, an in learning about a Honda to fit her needs. (I was away for several weeks.) Frank Clark took considerable time to show her several alternatives, and let her drive them. He knew she wasn't ready to purchase, yet. After quoting with a number of dealers in the South and Southeast, we decided to purchased from Metro Honda,in large part because of Frank's help. Frank handled the sale with all of the expertise that I had come to expect from him and from Metro Honda. (Note, we hadn't purchased a vehicle for over 10 years.) Metro Honda and Frank were so much better than our previous dealer in Mississippi. His efforts for us *after* the sale were exemplary. Frank's competence, friendliness, and work ethic are factors that will lead me to Metro Honda for my next purchase. I would recommend Metro Honda of Union County, and, in particular, Frank Clark, to anyone. More

Knowing exactly my needs and what I was looking for, a nice shape used van with stow-away 2nd and 3rd row seats, I ventured to this local Indian Trail's dealership's website - and there it was - a 2006 Ch nice shape used van with stow-away 2nd and 3rd row seats, I ventured to this local Indian Trail's dealership's website - and there it was - a 2006 Chrysler Town & Country Touring van which has almost 30 cubic feet more cargo room than the van I had due to the great stow-away seats feature. With the dealership being less than 3 miles from my home, I drove straight over to see if it was still there and confirm the stow-away feature in person. Stan Vuckovic saw me and asked to assist me within 2 minutes of my getting out of my car. We immediately went to the vehicle and I told him what was important to me about this particular van and that I wanted to see the 2nd and 3rd row seats folded into the floor for myself. Without a hitch, he was on it. Once satisfied of this feature, I asked to test drive the vehicle. Stan obliged, put some gas in it, and we were on our way. Even though not a Honda vehicle, Stan was confident and knowledgeable of this Chrysler's features which impressed me (both Stan and the features..lol). The vehicle even had a working DVD player (with 3 wireless headsets & a remote control) as well as steering wheel mounted audio controls which were other nice convenience features. Sold. What I ADMIRE best about Metro Honda of UNION COUNTY is they are extremely PROUD TO BE IN INDIAN TRAIL, NC and in UNION COUNTY -- their successful television marketing campaign is second to none for Indian Trail and Union County. I was glad to spend my money with this local Indian Trail dealership and feel confident my taxes on the vehicle would support OUR schools and infrastruture rather than surrounding counties and states. I encourage ALL Union County vehicle shoppers to at least START HERE FIRST for their automotive needs -- buying at Metro Honda of Union County helps keep Indian Trail's municipal taxes the LOWEST OF ANY TOWN IN NC with a population of over 20,000. I found the entire staff to be friendly, courteous, product knowledgeable, with a noticeable lack of pressure unfortunately found at most other dealerships. More

I happened to stop by Metro Honda looking for a low milage, used car, light color in interior and exterior. Marcus came out to speak to me...asking what I was looking for. I told him and we walked th milage, used car, light color in interior and exterior. Marcus came out to speak to me...asking what I was looking for. I told him and we walked thru not seeing a single car that matched my request. We exchanged business cards and I left. The next day I received a call from Marcus telling me he had found a car that sounds like what I wanted plus sun-roof, leather interior, power everything, low-mileage, great stereo, etc.. I went that day and drove the car. The next morning, Marcus called me to tell me that the price of the car dropped when looking on-line. I then thought about putting a down pymt. on the car...but I hadn't until Marcus called me to tell me that another interested customer was coming to view the car that very day and the car may be purchased by someone else. Needless to say, to gave my info to him over the phone for down pymnt. I have never had anyone do so much to try to help me with my needs..!!! He is personable, friendly, and just an all-around exceptional employee..!! By the way, ALL salesmen should wear pink-oxfords..!! I'm just saying....pink on a man, young or old, when selling to a woman....would certainly close the deal...ALWAYS..!! More

We went to Metro Honda looking for a used Accord and ended up with a new Civic. Our Sales Rep, Mike Lewis was very knowledgeable, friendly, and courteous. He was not at all pushy. He went above and b ended up with a new Civic. Our Sales Rep, Mike Lewis was very knowledgeable, friendly, and courteous. He was not at all pushy. He went above and beyond what most sales reps I have delt with. I am very likely to recommend Metro Honda!!!! Thanks for making me a proud owner of a new Honda Civic. More

we knew the type car we wanted. Roberto was very customer friendly & an asset to the dealership. He did not put any pressure on us since we were only looking. He was willing to take his time and show us seve friendly & an asset to the dealership. He did not put any pressure on us since we were only looking. He was willing to take his time and show us several vehiles. We sat down & discussed my price range. Thank you Roberto. David Helms was very helpful & worked with us & explained the paperwork we had to sign. Thank you David Helms. More

There was a guy named Daniel that worked on the fincial side that was a little rude. He speaks down to you, other than that our experience was great. Thankfully Sam was very nice in working with us over th side that was a little rude. He speaks down to you, other than that our experience was great. Thankfully Sam was very nice in working with us over the phone as much as possible so that we did not have to sit at the dealership to long because we have two kids. That is the one thing that we do NOT like about dealerships, we dont want to feel like a number but we dont want to have to sit around and wait forever. Again Sam was very helpful in talking with us over the phone and making sure they could work with us and what we were looking at before we came in and wasted our time. Sam was very personal and friendly, and help occupy the time with the kids when we were there. I woulkd recommend Sam to any of my friends or Family. Thanks Benji Holliday More

I would recommend Metro Honda to anyone who is interested (even casually) in buying a Honda in the Charlotte area. Every one we dealt with was very helpful and we felt no pressure to buy. Our Sales Rep, Sa (even casually) in buying a Honda in the Charlotte area. Every one we dealt with was very helpful and we felt no pressure to buy. Our Sales Rep, Sam Falgout, was especially knowledgeable, friendly, respectful and courteous. Sam and Metro Honda went out of their way to find the exact car we were looking for, instead of just trying to sell us what they had on the lot (unlike the other dealers I had talked to). We also got a great price on an Accord. Metro Honda and Sam Falgout will definately be at the top of our list when we buy our next vehicle! More

This is a one hopeless dealer with seriously hopeless sales pol. I saw a car on their web site and went to see it ( on phone they told me it is available ) but after reaching there they told me that sales pol. I saw a car on their web site and went to see it ( on phone they told me it is available ) but after reaching there they told me that the car is in fact with their sister dealership. They didn't stop there, they wanted me to pay 200 $$ so that I can see the car. Next they showed metheir shoddy car (sticker price 16999 but that's excluding their CPo .... All inclusive the cost was well above 20k) just a lil less than buying a new one. Ruben also wanted 100 $$ from me to check whether I'm eligible for finance. More

From the first inquiry on a 2011 Honda Pilot, I was treated with respect and given any and all possible information on the vehicle. Matt Hatfield made the car buying process easier for us and was avail treated with respect and given any and all possible information on the vehicle. Matt Hatfield made the car buying process easier for us and was available to answer all of our questions. He went above and beyond what most car salesmen would have done to make sure we received the best possible service. I will 100% reccommend Metro Honda, specifically because they are friendly and really take the time to get to know the customer's needs and wants in their Honda. Overall, I would give my experience buying a Honda Pilot a 10! Thanks to all the guys that worked hard, especially Matt, I am the proud owner of my first Honda! More